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图书馆为弱势群体服务的实践与探索——以青岛市图书馆为例
引用本文:张久珍,孙建丽.图书馆为弱势群体服务的实践与探索——以青岛市图书馆为例[J].大学图书情报学刊,2012,30(2):65-67.
作者姓名:张久珍  孙建丽
作者单位:1. 北京大学信息管理系,100871
2. 青岛市图书馆,266034
摘    要:文章阐述了弱势群体的构成及其基本特征,详细介绍了青岛市图书馆针对弱势群体开展的服务实践,并从图书馆员的素质和服务水平、服务设施建设以及文献资源建设等方面,提出进一步改进弱势群体服务的措施.

关 键 词:弱势群体  青岛市  公共图书馆  读者服务

Practice and research on the service of the public library to vulnerable groups
ZHANG Jiu-zhen , Sun Jian-li.Practice and research on the service of the public library to vulnerable groups[J].Journal of Academic Library and Information Science,2012,30(2):65-67.
Authors:ZHANG Jiu-zhen  Sun Jian-li
Institution:1.Peking University,Beijing 100871,China;2.Qingdao City Library,Qingdao 266034,China)
Abstract:This article expounds the formation and basic characteristics of vulnerable groups,makes a detailed and complete introduction of the service practice carried out by the Qingdao City Library to the vulnerable groups,and further proposes some effective measures to raise the service level from the four aspects: the cultivation of the librarians’ quality,enhancement of service level,the construction of service facilities,and the collection of literature resources.
Keywords:vulnerable groups  Qingdao City  public library  readers’ service
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