| 关于图书馆服务质量的探讨与思考 |
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| 引用本文： | 茹美霞.关于图书馆服务质量的探讨与思考[J].高校图书馆工作,2006,26(5):93-94,F0003. |
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| 作者姓名： | 茹美霞 |
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| 作者单位： | 中山市电子科技大学中山学院,广东中山,528402 |
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| 摘 要： | 文章介绍了图书馆服务、读者满意与图书馆服务质量的关系与影响,并就提升图书馆服务质量的策略进行了探讨.参考文献5.
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| 关 键 词： | 图书馆 读者满意 服务质量 |
| 收稿时间： | 2005-10-19 |
| 修稿时间： | 2005-10-19 |
Discussion about the Service Quality of libraries |
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| Ru Meixia.Discussion about the Service Quality of libraries[J].Library Work In Colleges and Universities,2006,26(5):93-94,F0003. |
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| Authors: | Ru Meixia |
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| Institution: | University of Electronic Science and Technology of China Zhongshan Institute, Zhongshan, Guangdong 528402, China |
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| Abstract: | This paper introduces the relationship and influence of library service and readers' satisfaction to the service quality of libraries and discusses the strategy to promote the service quality of libraries.5 refs. |
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| Keywords: | Libraries Readers' satisfaction Service quality |
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