| 面向群体交互的档案服务系统构建——针对馆员与用户的分析 |
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| 引用本文： | 张丹.面向群体交互的档案服务系统构建——针对馆员与用户的分析[J].档案学通讯,2021(1):58-65. |
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| 作者姓名： | 张丹 |
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| 作者单位： | 中国人民大学信息资源管理学院,北京100872 |
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| 基金项目： | 中国人民大学科学研究基金项目"国家治理视野下档案治理体系和治理能力现代化研究" |
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| 摘 要： | 后现代主义思潮的影响下,交互对于档案突破自我封闭圈、促进自我服务转型具有重要作用。以社会建构论、交互认识论为理论基础,构建面向群体交互的档案服务系统,扩充档案服务内涵,强调馆员积极主导、用户参与驱动的双向服务互动,并确立系统总体框架,以馆员与用户、馆员群、用户群为主体层,以信息、学习、评估、涌现等交互行为为行为层,以沟通、激励、识别、认知、反馈等为机制层,旨在促进档案“请进来,走出去”,实现档案服务转型。
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| 关 键 词： | 档案服务系统 群体交互 社会建构论 交互认识论 档案服务转型 |
Construction of Group Interaction Oriented Archives Service System:Analysis for Archivists and Users |
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| ZHANG Dan.Construction of Group Interaction Oriented Archives Service System:Analysis for Archivists and Users[J].Archives Science Bulletin,2021(1):58-65. |
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| Authors: | ZHANG Dan |
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| Institution: | (School of Information Resource Management,Renmin University of China,Beijing 100872,China) |
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| Abstract: | Under the influence of post-modernism,interaction plays an important role for archives in breaking through the self-closed circle and promoting the transformation of self-service.Based on the theory of social constructionism and interactive epistemology,this paper builds a group interaction oriented archives service system,which expands the connotation of archive service,emphasizes the two-way service interaction driven by archivists’active leadership and user participation,and establishes its overall framework,with archivists and users,archivist group,user group as the main layer,information,learning,evaluation and emergence as the behavior layer,and communication,encouragement,identification,cognition and feedback as the mechanism layer.The purpose is to promote archives "invite in and go out"and realize the transformation of archives service. |
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| Keywords: | Archives service system Group interaction Social constructionism Interactive epistemology Archives service transformation |
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