Getting Buzzed In the Library: The Use of Restaurant-Style Pagers for Reserves Checkout in an Academic Library |
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| Authors: | Kymberly Goodson Marlayna Christensen Sarah Elliott Abigail Lowery |
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| Institution: | University of California–San Diego , La Jolla, California, USA |
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| Abstract: | In 2004, the Social Sciences and Humanities Library at the University of California–San Diego implemented restaurant-style pagers to notify waiting patrons that the reserve collection materials they needed were available. The authors describe the university libraries’ process for implementing the pagers and the success staff has had with pagers over the past four years, list other libraries that use pagers, suggest other library uses for pagers, and offer guidance to institutions that might consider this service enhancement. |
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| Keywords: | course reserves holds reservations restaurant-style pagers pagers customer service study rooms circulation academic libraries |
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