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Statewide Initiative to Embed Consumer Health Librarians in Public Libraries: A Case Study
Authors:Mary Grace Flaherty  Persko L Grier Jr
Institution:1. University of North Carolina–Chapel Hill, Chapel Hill, North Carolina, USA;2. University of Maryland Health Sciences and Human Services Library, Baltimore, Maryland, USA
Abstract:In 2004 a collaborative, statewide outreach project in Delaware was undertaken where consumer health librarians were embedded in public libraries. In order to explore the effect of the embedded librarians on the quality of health information provision, unobtrusive reference visits were made to half of the public libraries in the state. The query “Do vaccines cause autism?” was posed to library staff; resources provided were recorded. In 67 percent of visits, public library staff provided authoritative health information resources. It appears the embedded librarians had a positive residual effect on the provision of authoritative health resources for addressing an ambiguous query.
Keywords:consumer health  health information  public libraries
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