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The Blurring of Divisional Lines Between Technical and Public Services:
Abstract:Penfield Library at the State University of New York College at Oswego has for many years maintained a strong commitment towards providing access to information. The traditional division between technical services and public services was de-empahsized beginning in the early 1970s, and the lines between those two divisions continue to become less and less defined. All librarians now provide reference service and are trained in basic technical services operations. This policy, which is supported by a variety of cross-training activities, enhances access to materials for library patrons and benefits library staff through supporting the freedom to pursue a variety of professional interests.
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