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The User and the Library
Abstract:A library's success depends in large part on communication it shares with its users. Formal theory of communication information can be useful in examining the process, which is central to library use. Communication models are presented which display graphically elements of the process. The places of the library and the librarian in the models are discussed. Also presented are the concept of information (particularly as it relates to libraries)and data on information output. The key to all discussion is the library-user exchange and the importance of effective communication to public service in libraries.
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