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Assessing Academic Library Services to Distance Learners: A Literature Review of Perspectives from Librarians,Students, and Faculty
Authors:Jon  Ritterbush
Institution:Calvin T. Ryan Library , University of Nebraska-Kearney , Kearney , NE
Abstract:Many academic libraries are expanding services to online and distance students to keep pace with enrollment trends in higher education, prompting additional research to evaluate the use and effectiveness of library reference and instruction services to distance users. This literature review explores this research from the perspectives of academic librarians, distance students, and faculty teaching online and distance courses, and finds both commonalities and contradictions among these viewpoints.
Keywords:academic libraries  distance education  higher education  information literacy  libraries and education  library instruction  library reference services  library services  needs assessment  universities and colleges
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