| 高校图书馆"服务危机"与变革 |
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| 引用本文： | 章静雅.高校图书馆"服务危机"与变革[J].四川图书馆学报,2005(5):61-63. |
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| 作者姓名： | 章静雅 |
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| 作者单位： | 沈阳师范大学,外国语学院,辽宁,沈阳,110034 |
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| 摘 要： | 高校图书馆存在不同程度的资源设备缺乏、文献供需结构失衡、服务水平相对下降等服务危机状况，文章分析了造成服务危机的表现和成因，并提出人事制度改革、改变信息服务模式、构建馆藏精品与服务品牌、实行“首问负责制”等缓解服务危机的应对措施。
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| 关 键 词： | 高校图书馆 服务危机 缓解措施 |
| 文章编号： | 1003-7136(2005)05-0061-03 |
| 收稿时间： | 2005-06-27 |
| 修稿时间： | 2005年6月27日 |
"Service Crisis" and Revolution of University Library |
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| ZHANG Jing-ya."Service Crisis" and Revolution of University Library[J].Journal of The Sichuan Society for Library Science,2005(5):61-63. |
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| Authors: | ZHANG Jing-ya |
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| Institution: | Shenyang Normal University, Shenyang 110034, China |
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| Abstract: | Investigation shows that there is a respectively severe "service crisis",such as a scarcity of serving facility,demandand-supply structural misbalance of document and decrease of serving standard in university libraries.This paper analyses the reflection and reasons that cause service crisis,and provides relevant measures of soothing the problem in terms of reforming personnel system,alternating information serving mode,constructing library collection essence and serving brand,and employing "Chief Responsibility System" etc. |
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| Keywords: | library in universities service crisis solutions |
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