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An empirical investigation of mobile government adoption in rural China: A case study in Zhejiang province
Authors:Yong Liu  Hongxiu Li  Vassilis Kostakos  Jorge Goncalves  Simo Hosio  Feng Hu
Institution:1. Community Imaging Group, Department of Computer Science and Engineering, University of Oulu, Oulu, Finland;2. Information Systems Science, Department of Management, Turku School of Economics, University of Turku, Turku, Finland;3. Xingzhi College, Zhejiang Normal University, Jinhua, China
Abstract:This study is among the first attempts to empirically investigate the adoption of mobile government by rural populations in developing economies. Based on 409 validated questionnaires collected from families living in rural China, the study examines the interdependences among rural inhabitants' demographic attributes, their access to and perceptions of mobile government, and quantifies how their intention to use mobile government is influenced by technology attributes, social factors and trust beliefs. The results indicate that young males, who live far from a village center or market, and have some knowledge of recent government policies, tend to have a more positive perception of mobile government, and therefore become potential adopters of the service. Perceived ease of use, near-term usefulness, long-term usefulness, integrity, benevolence, image and social influence have significant and positive influences on the intention to use mobile government. Specifically, perceived ease of use, long-term usefulness and social influence have a direct influence on intention to use, while perceived near-term usefulness, integrity, benevolence and image have an indirect influence.
Keywords:Mobile government  Adoption  Rural population  Trust  Benevolence  Long-term usefulness  Social influence
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