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Improving the process of E-Government initiative: An in-depth case study of web-based GIS implementation
Authors:Nancy Tsai  Beomjin Choi  Mark Perry
Institution:1. College of Business Administration, California State University, Sacramento, CA 95819, USA;2. GeoPrise.Net, 980 9th Street, 16th Floor, Sacramento, CA 95814, USA
Abstract:Research on E-Government has largely focused on understanding the “outcomes and outputs of the E-Government project” Yildiz, M. (2007). E-Government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646–665.]. It is argued that the existing research on E-Government tends to oversimplify the phenomenon. To address the call, the current study focuses on the process of an E-Government initiative by loosely drawing on the ‘technology enactment framework,’ in conjunction with the ‘systems development life cycle’ approach. Using a case study orientation, this study describes in detail how a geographic information systems implementation project is conducted at a local government in the United States. Insights into E-Government initiatives are presented and discussed.
Keywords:E-Government  Geographic information system  Information systems implementation  Information systems development process  Technology enactment
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