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Public service guidelines in an electronic environment
Institution:1. Novel, Advanced, and Applied Materials (NAAM) Laboratory, Department of Physics and Nanotechnology, SRM Institute of Science and Technology, Kattankulathur, Tamil Nadu, India;2. Laboratory of Sensors, Energy, and Electronic Devices (Lab SEED), Department of Physics and Nanotechnology, SRM Institute of Science and Technology, Kattankulathur, Tamil Nadu, India;3. Department of Chemistry, Indian Institute of Technology Hyderabad, Telangana 502285, India;4. Department of Physics and Nanotechnology, SRM Institute of Science and Technology, Kattankulathur, Tamil Nadu, India;5. New Industry Creation Hatchery Center, Tohoku University, Aoba-ku, Sendai, Miyagi 980-8579, Japan
Abstract:In today's electronic environment, government information librarians face new and difficult challenges, especially in the arena of quality public service provision. Given the lack of clear guidelines that Federal Depository Library Program (FDLP) participants follow, and based upon suggested guidelines of a reference oriented literature, the author proposes a new set of guidelines that FDLP participants might wish to adopt.
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