Discerning the effect of privacy information transparency on privacy fatigue in e-government |
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| Institution: | 1. Faculty of Computing, “Innovative Information Technologies” Laboratory, Programming Department, University of Latvia, Riga, Latvia, Raina boulevard 19, Riga LV-1050, Latvia;2. Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic |
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| Abstract: | Privacy information transparency is generally considered desirable and should be enabled and upheld. It has gained increasing attention giving the emergence of new information technologies and their affordances for e-governance and governments. This study examines the proposition that privacy information transparency is amiable to mitigating privacy fatigue in e-government. The study identifies the antecedents of privacy information transparency of an e-government website, and its influence on privacy fatigue manifested in emotional exhaustion and cynicism. A survey conducted in Cyprus harnessed user responses, and the data analyzed using a partial least square structural equation analysis method. Findings reveal that; (1) user data collection and data use information aspects of online privacy significantly impact privacy information transparency; and (2) privacy information transparency positively impacts both cynicism behaviour and emotional exhaustion. This study extends the concept of privacy fatigue into e-government and contributes to an empirical evaluation of its relationship with privacy information transparency. |
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