Policy making 2.0: From theory to practice |
| |
| Authors: | Enrico Ferro Euripidis N Loukis Yannis Charalabidis Michele Osella |
| |
| Institution: | 1. Business Model & Policy Innovation, IstitutoSuperiore Mario Boella, Via P. Boggio 61, 10138 Torino, Italy;2. University of the Aegean, Department of Information and Communication Systems Engineering, Karlovassi, 83200 Samos, Greece;3. Electronic Governance, Information Systems Laboratory, Dep. of Information and Communication Systems Engineering, University of Aegean, Karlovassi, 83200 Samos, Greece;4. Business Model & Policy Innovation Unit, IstitutoSuperiore Mario Boella, Via P. Boggio 61, 10138 Torino, Italy |
| |
| Abstract: | Government agencies are gradually moving from simpler towards more sophisticated and complex practices of social media use, which are characterized by important innovations at the technological, political and organizational level. This paper intends to provide two contributions to the current discourse about such advanced approaches to social media exploitation. The first is of practical nature and has to do with assessing the potential and the challenges of a centralized cross-platform approach to social media by government agencies in their policy making processes. The second contribution is of theoretical nature and consists in the development of a multi-dimensional framework for an integrated evaluation of such advanced practices of social media exploitation in public policy making from technological, political and organizational perspectives, drawing from theoretical constructs from different domains. The proposed framework is applied for the evaluation of a pilot consultation campaign conducted in Italy using multiple social media and concerning the large scale application of a telemedicine program. |
| |
| Keywords: | Public policy Governance ICT Social media Social computing Innovation Wicked problems |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
