| 秉承“服务至上”理念 努力提供优质服务 |
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| 引用本文： | 张晓冬.秉承“服务至上”理念 努力提供优质服务[J].编辑学报,2011,23(6):515-517. |
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| 作者姓名： | 张晓冬 |
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| 作者单位： | 《中华放射学杂志》编辑部,北京,100710 |
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| 摘 要： | 梅奥诊所通过遵循“患者需求至上”的核心价值观取得成功，同为服务机构的科技期刊出版业应借鉴梅奥诊所的经验，秉承“服务至上”的理念，努力提供优质服务：在工作中细化服务对象的需求，提供个性化服务；加强合作，努力学习，注重自身素质的提高。
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| 关 键 词： | 梅奥精神 科技期刊 服务至上 |
| 收稿时间： | 2011/4/6 0:00:00 |
| 修稿时间： | 2011/4/6 0:00:00 |
Adhere to the principle of service foremost to provide high-quality services |
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| ZHANG Xiaodong.Adhere to the principle of service foremost to provide high-quality services[J].Acta Editologica,2011,23(6):515-517. |
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| Authors: | ZHANG Xiaodong |
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| Institution: | ZHANG Xiaodong Editorial Department of Chinese Journal of Radiology,Chinese Medical Association,100710,Beijing,China |
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| Abstract: | By abiding by the core value of "the needs of patients come first",Mayo clinic achieved success.Be the same as a serving industry,sci-tech periodical publishing should follow Mayo clinic’s advanced experience,and adhere to the principle of service foremost to provide high-quality services.We should provide personalized services according to the needs of different patients,strengthen cooperation,learn and improve ourselves. |
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| Keywords: | Mayo spirit sci-tech periodical service first |
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