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图书馆用户需求外溢研究
引用本文:毛刚,李贺,李琳.图书馆用户需求外溢研究[J].图书情报工作,2013,57(1):60-65.
作者姓名:毛刚  李贺  李琳
作者单位:吉林大学管理学院
摘    要:通过对图书馆用户信息活动的研究,提出图书馆用户需求外溢的概念。图书馆用户需求外溢的产生受到需求无限性、有限性、层次性、图书馆核心价值等内在因素以及图书馆服务能力有限性、图书馆服务之间的差异性、制度变迁下的图书馆公共选择、图书馆环境与用户环境、用户心理等现实因素的共同作用。图书馆用户需求外溢能够促进其进步,提高图书馆整体服务水平与创新能力,加剧图书馆之间对用户需求资源的争夺,使用户需求得到挖掘、放大与满足,对外溢上下游的图书馆起到示范作用,并能加速图书馆之间、图书馆用户之间马太效应的形成。

关 键 词:图书馆  用户需求  用户需求外溢  
收稿时间:2012-08-18

Library Users' Demand Spillover
Mao Gang,Li He,Li Lin.Library Users' Demand Spillover[J].Library and Information Service,2013,57(1):60-65.
Authors:Mao Gang  Li He  Li Lin
Institution:Management School, Jilin University, Changchun 130025
Abstract:Based on the research of the library user information activities, this paper proposes the concept of library users’ demand spillover. Library users’ demand spillover is influenced by the intrinsic factors such as limitless, finiteness and hierarchy of demand and library core value, and by the realistic factors such as the finiteness of library service ability, dissimilarity of different services, library public choice under institutional transition, library environment and user environment, and user mentality. Library users’ demand spillover could promote the progress of library, improve its whole service level and innovation ability, and intensify the competition of users’ demand for resources among libraries. Users’ demand will be mined, magnified and satisfied. It serves as a model for spillover of upstream and downstream library to accelerate the formation of Matthew Effect between libraries and library users.
Keywords:library  users&rsquo  demand  users&rsquo  demand spillover  
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