| 企业信息消费满意度指标体系构建 |
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| 引用本文： | 邓胜利,况能富.企业信息消费满意度指标体系构建[J].图书情报工作,2005,49(7):33-37. |
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| 作者姓名： | 邓胜利 况能富 |
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| 作者单位： | 1. 武汉大学信息管理学院 武汉 430072;
2. 华中师范大学信息管理系 武汉 430079 |
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| 摘 要： | 认为信息消费贯穿于企业取得竞争优势的整个发展过程，信息消费强度与满意度水平对企业竞争力有很大影响。探讨企业信息消费满意度指标的构建原则，逐一分析构成企业信息消费满意度指标的各个要素，最终构建出企业信息消费满意度的指标体系。
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| 关 键 词： | 企业 信息消费 构建原则 满意度指标 |
| 收稿时间： | 2005-01-12 |
| 修稿时间： | 2005-03-26 |
Construction of Enterprises Information Consumption Satisfaction Index |
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| Deng Shengli,Kuang Nengfu.Construction of Enterprises Information Consumption Satisfaction Index[J].Library and Information Service,2005,49(7):33-37. |
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| Authors: | Deng Shengli Kuang Nengfu |
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| Institution: | 1. School of Information Management, Wuhan University, Wuhan 430072;
2. Department of Information Management, Central China Normal University, Wuhan 430079 |
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| Abstract: | Information consumption runs through in the whole evolution that enterprises make the competition advantage. The intensity and satisfaction level of information consumption have very great influence on enterprise's competitiveness . This thesis has probed into the constructive principle of enterprise's information consumption satisfaction index and analyzed each key element that forms the enterprise's information consumption satisfaction index. Finally, the paper shows how the index system is formed for enterprise's information consumption satisfaction. |
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| Keywords: | enterprises Information consumption constructive principle satisfaction index |
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