| 科技博物馆用户信息需求调查研究 |
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| 引用本文： | 胡滨.科技博物馆用户信息需求调查研究[J].图书情报工作,2015,59(9):58-63. |
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| 作者姓名： | 胡滨 |
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| 作者单位： | 1. 中国科学院文献情报中心 北京 100190;
2. 中国科学技术馆 北京 100012 |
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| 摘 要： | 目的/意义]为探索科技博物馆在移动互联网时代背景下的服务转型.以意义建构理论为基础,采用问卷调查和访谈相结合的方法对全国10座科技博物馆用户进行信息需求调查.方法/过程]调查从用户客观信息行为和对新型服务需求两方面展开,重点设计构建并验证新型信息服务需求的结构方程模型.结果/结论]提出科技博物馆应根据用户需求有针对性地提供3项服务,即通用服务、个性服务和支撑服务.
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| 关 键 词： | 意义建构 用户 科技博物馆 SOLOMO 信息服务 |
| 收稿时间： | 2015-03-23 |
Investigation of User Information Demand in Science Museums |
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| Hubin.Investigation of User Information Demand in Science Museums[J].Library and Information Service,2015,59(9):58-63. |
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| Authors: | Hubin |
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| Institution: | 1. National Science Library, Chinese Academy of Sciences, Beijing 100190;
2. China Science and Technology Museum, Beijing 100012 |
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| Abstract: | Purpose/significance] Under the era of mobile Internet, this paper aims to explore the service transformation of science museums. Method/process] The paper adopts questionnaire survey and interviews to investigate the users' information demands of 10 science museums based on the sense-making theory. The survey includes users' information behavior and new service demands, and focuses on the construction and validation of a structural equation model of new information service demand. Result/conclusion] On this basis, the science museum should be based on the needs of users to provide three services: personalized service, universal service and support service. |
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| Keywords: | sense-making user science museum SOLOMO information service |
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