| 高校图书馆用户服务的创新发展趋势研究 |
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| 引用本文： | 刘雅琼,肖珑.高校图书馆用户服务的创新发展趋势研究[J].图书情报工作,2015,59(20):34. |
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| 作者姓名： | 刘雅琼 肖珑 |
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| 作者单位： | 北京大学图书馆 北京 100871 |
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| 摘 要： | 目的/意义]总结近年来高校图书馆在转型与发展的进程中,用户服务所呈现出的变化趋势,以期为这方面工作的开展和理论研究提供参考。方法/过程]主要采用文献调查法和案例分析法,探讨高校图书馆用户服务体系的再构建和用户服务的发展趋势。结果/结论]为适应信息化社会的到来,高校图书馆积极调整其职能定位,不断探索用户服务的新模式和新手段,并在此基础上重新构建用户服务体系,在这一进程中,用户服务在理念、机构、模式、内容、亮点、营销、合作等方面呈现出明显的变化趋势。
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| 关 键 词： | 高校图书馆 用户服务功能 用户服务体系 用户服务趋势 |
| 收稿时间： | 2015-08-17 |
| 修稿时间： | 2015-10-05 |
Innovative Development Trends of User Services in Academic Libraries |
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| Liu Yaqiong,Xiao Long.Innovative Development Trends of User Services in Academic Libraries[J].Library and Information Service,2015,59(20):34. |
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| Authors: | Liu Yaqiong Xiao Long |
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| Institution: | Peking University Library, Beijing 100871 |
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| Abstract: | Purpose/significance]With the development of tertiary education continuously progressing towards globalization and openness, digitalization, intelligence, ubiquity, and mobility in teaching, scientific research, and learning are becoming increasingly apparent.Method/process]With literature reviews and case analysis, this paper explored the reconstruction of the user service system in academic libraries and the development trend of user services. To satisfy users' increasingly diversified needs for information, academic libraries are continuously extending user service functions, and gradually transitioning and repositioning from libraries that provide lending services for books and periodicals to being centers of learning, teaching services, knowledge, and culture on campus.Result/conclusion]With functional repositioning, academic libraries are exploring new models and approaches in user services, and gradually constructing more systematic and diversified user service systems by improving basic services, deepening the support services for scientific research, extending services in teaching assistance, boosting services for cultivating humanistic literacy, developing spatial services, expansion of new technical services, and exploring new services. During above-mentioned processes in transformation and development, there has been an obvious trend of change in terms of the concept, pattern, contents, highlights, marketing and cooperation of user services. |
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| Keywords: | academic libraries user service functions user service system trend of user services |
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