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导航结构与认知负荷对老年读者数字图书馆用户体验影响的实证研究——以国家数字图书馆为例
引用本文:侯冠华,董华,刘颖,范光瑞.导航结构与认知负荷对老年读者数字图书馆用户体验影响的实证研究——以国家数字图书馆为例[J].图书情报工作,2018,62(13):45-53.
作者姓名:侯冠华  董华  刘颖  范光瑞
作者单位:1. 同济大学建筑与城规学院 上海 200092; 2. 同济大学设计创意学院 上海 200092
基金项目:本文系教育部人文社会科学研究青年基金项目"包容性视角下无障碍交互设计研究"(项目编号:17YJC760015)研究成果之一。
摘    要:目的/意义]通过分析数字图书馆导航结构与认知负荷对老年读者数字阅读情感体验和可用性的影响,提出设计优化建议。方法/过程]针对国家数字图书馆常用功能,采用严格的控制实验法,邀请老年读者在认知负荷大或小两种条件下依次在不同导航结构中完成任务,分别验证导航结构和认知负荷对老年读者阅读体验的影响。结果/结论]数字图书馆导航结构对老年读者的情感体验、感知的可用性和任务绩效均有显著影响,且认知负荷与导航结构具有交互作用,当两种条件共同作用时,会对读者的情感体验、数字图书馆的阅读绩效施加显著的影响。

关 键 词:数字图书馆  用户体验  情感体验  认知负荷  导航结构  
收稿时间:2018-01-08

Effects of Navigation and Cognitive Load on Digital Library User Experience: A Case Study of National Digital Library of China
Hou Guanhua,Dong Hua,Liu Ying,Fan Guangrui.Effects of Navigation and Cognitive Load on Digital Library User Experience: A Case Study of National Digital Library of China[J].Library and Information Service,2018,62(13):45-53.
Authors:Hou Guanhua  Dong Hua  Liu Ying  Fan Guangrui
Institution:1. College of Architecture and Urban Planning, Tongji University, Shanghai 200092; 2. College of Design and Innovation, Tongji University, Shanghai 200092
Abstract:Purpose/significance] This study explored the effects of digital navigation and cognitive load on older readers' user experience, and accordingly proposed the optimization suggestions.Method/process] Extremely controlled experiment method was used in this study, and older readers were invited to attend the reading experiment under different cognitive load conditions. They were asked to fulfill different tasks commonly used in the digital library by different navigation structures of digital libraries.Result/conclusion] The results showed that the navigation structure has significant influence on usability. In addition, interaction effect between cognitive load and navigation structure were found. Older readers' affects and task efficiency were significantly influenced by the two factors.
Keywords:digital library  user experience  affective experience  cognitive load  navigation  
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