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美国高校图书馆校友服务调查及启示
引用本文:廖璠,蒋芳芳.美国高校图书馆校友服务调查及启示[J].图书情报工作,2019,63(9):135-143.
作者姓名:廖璠  蒋芳芳
作者单位:华南师范大学经济与管理学院 广州 510006
摘    要:目的/意义]通过对30所美国高校图书馆的校友服务展开调查和深入分析,总结美国高校图书馆校友服务对我国的启示。方法/过程]运用网络调查法、电子邮件调查法以及归纳法,从校友专栏设置、文献借阅服务、电子资源服务、参考咨询服务、空间服务以及其他服务6个方面对所选30所高校图书馆的校友服务展开深入分析。结果/结论]我国高校图书馆可以从中获得以下启示:深入贯彻校友服务理念、完善校友服务制度、开辟校友服务专栏、扩展校友服务广度与深度和校友会合作开展服务。

关 键 词:校友  校友服务  高校图书馆  美国  
收稿时间:2018-06-09
修稿时间:2018-11-29

Survey and Enlightenment of Alumni Services in American Academic Libraries
Liao Fan,Jiang Fangfang.Survey and Enlightenment of Alumni Services in American Academic Libraries[J].Library and Information Service,2019,63(9):135-143.
Authors:Liao Fan  Jiang Fangfang
Institution:School of Economics and Management, South China Normal University, Guangzhou 510006
Abstract:Purpose/significance] By analyzing and researching the alumni services of thirty American academic libraries, the paper sums up the enlightenment of the alumni services of American academic libraries for China.Method/process] The paper conducts analysis from the six aspects in-depth, including alumni column setting, literature lending service, electronic resource service, reference service, space service and other services through the network investigation method, the E-mail investigation and the induction.Result/conclusion] Academic libraries in China can get the following enlightenments: thoroughly implementing the concept of alumni services, improving alumni services system, opening the column of alumni services, expanding the breadth and depth of alumni services, and carrying out cooperation with alumni association.
Keywords:alumni  alumni services  academic libraries  USA  
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