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1.
随着近年来我国自然科学类博物馆数量和规模的迅速增长,人才问题日益凸显。本报告通过问卷调查和访谈的方法,对我国自然科学类博物馆人才队伍结构以及人才队伍培养的现状、问题与需求进行调研和分析,认为我国自然科学类博物馆人才队伍存在学历结构偏低、经验不足等问题,同时人才培养缺少有效途径、有针对性的培养方案和足够的资源支撑。在此基础上,本文提出了建立人才队伍培养的差异化方案、专业化的人才队伍评估体系以及多元化的人才队伍培养资源等对策建议。 相似文献
2.
《图书馆管理杂志》2013,53(2):73-85
The critical steps to improved performance in organizations are the empowerment of staff and the meaningful involvement of staff at all levels of the organization. This calls for a new paradigm of leadership, the "acknowledge-create-empower" paradigm as developed by Evered and Selman. The author describes this model and its application to library organizations. The core values and leadership philosophy for empowering staff are explained. Sullivan suggests a number of strategies for library managers to consider as they increase the role of staff in library problem-solving and decision-making. 相似文献
3.
Barbara Foster 《International Information and Library Review》2013,45(2):105-111
This paper focuses on problems of accelerated staff turnover by looking in retrospect at the staffing phases that the University of Zimbabwe Library went through. Between 1991 and 1993, staff turnover culminated in a loss of over 55% of the professional staff from an establishment of 25 (professional staff). The paper discusses three categories of problems and situations that led to the accelerated staff turnover, and the turnover's impact on the library service. Suggestions are made on ways in which the situation could be remedied and possibly prevented from recurring. Staff retention strategies discussed include among others, human resources planning and development, staff motivation, organizational redesign, and competitive remuneration packages. This paper concludes that human resources are perhaps the most vital resource required to run an institution, and as such, should be given a corresponding priority in the strategic planning process. 相似文献
4.
《The Reference Librarian》2013,54(59):139-146
Summary New reference desk staffing configurations are required as reference service evolves from locating in-library resources to using and teaching the use of electronic resources. The tangible and intangible benefits achieved by scheduling technical services staff to assist at the reference desk are discussed. Intangible benefits include improved library service due to technical services staff expertise, and greater flexibility for reference desk staffing. The reference staff can also learn more about the automated library system and current processing initiatives from their technical services colleagues. Technical services staff benefits from seeing the results of their work in a public services setting and experiencing the satisfaction of helping users locate needed information. A stronger sense of library service is instilled in the “back room.” Technical services staff will also enjoy more challenge, opportunity, and variety in their work. Some tangible benefits realized at the University of Minnesota's Bio-Medical Library, which are directly related to the scheduling of technical services staff at the reference desk, are also briefly described. 相似文献
5.
Staff development as opposed to staff training demands a different kind of learning approach. Library staff who are accustomed to the passive learning of technical skills, often equating training with instruction, can be less confident in an active learning environment. The paper describes the design and delivery of a staff development programme which focussed on issues of customer care, interpersonal skills and rules and procedures. Group interactions and outcomes of the programme are analysed and modifications considered. It is concluded that the benefits of a staff development programme both to the service and to individuals within it can be considerable but that success depends on the willingness of individuals to take responsibility for their own development and on the commitment of management. 相似文献
6.
Adeyinka Tella Olamide Abigail Ibinaiye 《International Information and Library Review》2020,52(1):32-49
AbstractThis study examined staff motivation, satisfaction, and job performance among the librarians and library staff in six selected university libraries in Nigeria. The target population for the study includes the professionals and nonprofessional library staff. A total enumeration sampling technique was used to select 180 respondents, which represent the sample for the study. Data was collected using a self-designed questionnaire titled “Staff Motivation, Satisfaction and Job Performance Questionnaire” (SMSJPQ). Six research questions were developed and answered by the study. The results indicate that librarian and library staff are highly motivated with regular pay while the least motivational factor is frequent interaction with their friends. Library staff are primarily satisfied with their jobs when they are in constant link with their friends. Professional library staff significantly experience better work motivation than their nonprofessional counterparts. Significant correlation exists between staff motivation and job performance and between job satisfaction and job performance. In addition, the two factors (motivation and satisfaction) exert significant contribution to the determinant of librarians and library staff job performance. Based on the findings, the study recommended improvement in the level of motivation of nonprofessionals so that the significant difference with the professional counterpart would not be so much pronounced. 相似文献
7.
目的：探讨基于网络的暴力伤医事件特征、原因及其舆情特点。方法：从互联网新闻页面中获取数据,运用网络内容分析法,从事件的年度分布、地区分布、原因、人员伤亡及各网络主体态度等方面进行分析。结果：基于网络的伤医事件由2003年的1件增至2012年的31件,主要分布全国18个省级区域,粤、京、川等地发生了6次以上;医务人员死伤105人,占93.69%;53%的伤医事件源于患方不满意医疗效果。结论：网络技术的发展使信息传播更加方便与快捷,引发网络舆情的伤医事件有增多的趋势,且呈现出无征兆、直接对抗、泛医护人员伤亡等特点。在舆情方面,伤医事件易成为热点事件,负性影响大。医疗机构应注意防范伤医事件的发生,并积极引导舆情健康发展。 相似文献
8.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):153-180
Abstract In spring 2006, 404 medium-sized academic libraries participated in a survey to determine their reference-staffing practices. A medium-sized academic library is one affiliated with a bachelor's degree granting institution where the FTE enrollment is 3,000-9,999. Libraries reported their type of service model, number of questions asked, number of staff, variety of service points, types of staff utilized, hours and other factors used to make staffing decisions. What are the staffing practices in reference departments at medium-sized academic libraries? How many reference and non-reference librarians are scheduled to work at reference service points? How many questions are typically asked during a week? Are students or support staff utilized? What type of model is most prevalent-one central desk with one librarian, several distributed desks with one or more staff members, a tiered service model or something else? What factors do reference managers consider when determining the hours and types of staff scheduled? These questions, and more, are explored in this report. 相似文献
9.
《The Reference Librarian》2013,54(25-26):617-629
Public libraries have added access to online intermediary searching and end-user systems, but have not based the decision to do so on in-depth study of needed skills, impact on staff and projected benefit to patrons. If quality online searching is to be provided, methods of staff selection and development need to be seriously considered. The role of the online searcher is defined, as are the qualities, skill and expertise necessary for the job. Guidelines for staff selection are listed under four categories: (1) education, (2) experience, (3) present level of knowledge/skill, (4) general reference ability, Three types of staff training programs are listed: (I) general orientation for all staff (2) training in the fundamentals of online searching, and 3) online searcher development and training. Content requirements !or each of these programs are provided. The need for well planned staff selection and development methods is acute if quality online search service is to be provided in public libraries. 相似文献
10.
《The Reference Librarian》2013,54(75-76):235-244
Summary Library personnel encounter angry library users regularly at various service points. Unpleasant incidents are detrimental to library staff attitudes and morale, and may have a lasting effect on the library staff member. This article describes techniques to lessen the impact of an emotional outburst of a library user and decrease the library staff member's recovery time from the incident. 相似文献
11.
Library workflows are an area where repetitive stress can potentially reduce staff efficiency. Day to day activities that require a repetitive motion can bring about physical and psychological fatigue. For library managers, it is important to seek ways in which this type of repetitive stress can be alleviated while having the added benefit of increasing staff productivity and efficiency. Another area where repetitive stress plays a role is in the computer gaming arena. The tasks undertaken by a computer gamer are not unlike the tasks undertaken by a library staff member. It is in this arena of computer gaming that libraries can find new tools and methods for reducing repetitive stress, computer based stress, as well an increase efficiency and effectiveness. This type of improvement can be accomplished by incorporating gaming peripherals into the workflow of the library staff member. 相似文献
12.
Jenny McCarthy 《New Review of Academic Librarianship》2013,19(1):41-56
Libraries throughout the world are facing the dual challenge of an aging workforce and a workplace that is requiring significant reassessment of the skills base of its staff as a result of the impact of technology on the delivery of information services. The implications for libraries in responding to this environment are significant. This paper looks at the age profile of the library workforce and discusses the need for libraries to acknowledge and plan for the impending retirement of a significant proportion of their workforce. The paper argues that integral to this planning is the need to identify the skills and attributes required of library staff in both the short term and the long term. The response of some Australian academic libraries in preparing to address these challenges is described. Particular reference is made to strategies adopted at Queensland University of Technology Library in Brisbane, Australia to ensure that existing and new staff are equipped with the skills to be able to work in changing environments and that staff are provided with opportunities to develop leadership skills that will be required for the future. 相似文献
13.
Awareness and understanding of copyright laws are critical in the proper administration of copyright in academic libraries. Data from 38 library staff and 4 head librarians was used in a sequential explanatory mixed methods approach to assess the level of awareness and understanding of copyright laws among library staff with regards to balancing user rights with rightsholder rights in academic libraries in Ghana. The data was collected using questionnaires and qualitative interviews. Though awareness of all the copyright laws, which was not influenced by the educational status of staff was high, the level of understanding was lower. Work experience, schedule of work and current position of staff significantly influenced the level of understanding. The generally moderate level of understanding of copyright laws for library staff; particularly for fair use and creative commons licensing, is a worrying development for copyright administration in academic libraries in Ghana. 相似文献
14.
Information literacy (IL) is increasingly considered to be an important life skill and there are a number of challenges that librarians face in implementing an effective IL program. This article examines the experience of library staff at Birmingham City University (BCU) and how they developed a printed workbook to be embedded within sessions attached to a first year Nursing degree academic skills module. Previous approaches to IL input with Nursing students will be discussed. The changes that were made and the impact of these changes on students, academic and library staff are then considered. Since the implementation of the workbook, feedback from students and staff has been encouraging concerning its purpose and value. Possible future developments are then suggested. 相似文献
15.
Workplace financial literacy educates the entire library staff on the financial and business aspects of the library. It is more than a budget workshop or vocabulary list. It is a vital part of the successful management of a modern library. Sharing financial information and developing an open culture encourages and enables staff to use financial and managerial information to improve the operations and functions of the library. The result is informed and engaged staff members who are fully vested in and take responsibility for the success of the library. 相似文献
16.
Tony Kidd 《Learned Publishing》1999,12(3):201-207
This paper examines different influences on the journal cancellation and selection policies of university libraries in the UK. Changing funding arrangements are outlined, followed by a discussion of varied criteria that are used during journal cancellation exercises, and how publishers can influence this process. The paper then considers changes consequent upon the advent of the electronic journal, and suggests that this, together with budget devolution and greater library liaison with academic staff, is increasing the influence of library staff in journal selection. As a result of these various trends, direct contacts between publishers and library staff are increasing. 相似文献
17.
《Public Library Quarterly》2013,32(3):295-304
The study investigated staff deployment at the reference service points of two large and two small local public libraries in the Sydney metropolitan area. Hypotheses investigated concerned expected differences between large and small libraries. The method used involved identification of the levels of staff employed and observation of tasks performed by staff. The results revealed significant differences between types of activities performed in the large and small libraries with the staff in the former performing more reference related tasks. The combined reference/circulation desk is seen as a problem in developing reference service. Staff attitudes are also considered to play an important part in the development of reference service. 相似文献
18.
Siobhan A. Reardon 《Public Library Quarterly》2016,35(4):276-281
The author of this article recognizes that massive and rapid change is a continuing feature in big libraries, and many of the changes are new: A social worker is a full-time staff member who helps other staff to sort out and deliver the best possible services to vulnerable populations, health care specialists who help plan health programs and provide direction to staff referrals to needed medical services, and librarians specially trained to help early childhood users prepare to be good learners in school. Working on this change agenda, library staff have learned that the library’s future work is not bound up by the limits of its “stuff” (i.e., owned or rented materials) or buildings but rather to the many communities of Philadelphia people whose economic, social, and cultural needs needed to be met. 相似文献
19.
In this qualitative study exploring the content of social interactions between library staff and patrons, interviews were held with 15 library staff members in three neighborhood branch libraries in a large American midwestern city. An analysis of the interviews suggests that public libraries may contribute to social capital through the relationships and interactions that occur between staff and patrons. Some of the ways in which these relationships and interactions may contribute to social capital include: building patrons' trust in the library and its staff, connecting people to both community and library resources, providing social support for patrons, reducing social isolation, helping patrons gain skills to function in an increasingly online world, and providing a positive place for neighborhood residents to gather. The kinds of social interactions occurring in libraries that may help to build social capital are highlighted. 相似文献
20.
This paper shows how the Galter Health Sciences Library of Northwestern University's Feinberg School of Medicine developed and implemented a program to assess reference staff competencies for assisting users in the electronic environment after completing a new training program. The first phase was a year-long assessment of reference questions to identify the types of questions received at the desk. Next, a training program for reference was developed and implemented with an emphasis on answering the most common questions identified such as remote access, access privileges, holdings information, and database searching. The program included individualized instruction on library policies, electronic resources, access restrictions, and troubleshooting. The next phase was to create instruments to test staff competencies in answering questions after training. Based on the scores, additional training was individualized and provided to the appropriate staff member to enhance their skills where needed. The training system that was developed has proven to be effective as most staff scored better than 92% on initial testing. As a result, library management can be certain that users' questions are being answered correctly and that the staff has the skills required to work in an electronic environment. 相似文献