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ABSTRACT This paper describes the Relais document delivery system, which enables libraries to fully automate their interlibrary loan and document delivery processes. Relais has been successfully implemented at the U.S. National Library of Medicine and a predecessor system, IntelliDoc, was successfully implemented at CISTI (Canada Institute for Scientific and Technical Information). Three central capabilities are described in detail: the use of a scanning workstation to digitize requested documents, the ability to support an array of delivery methods, including electronic delivery, and the ability to retrieve detailed data on requests processed by Relais. 相似文献
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ABSTRACT The “difficult” requests submitted by the research library users prove document delivery vendors could hardly replace interlibrary loan librarians. “Difficult” requests ask for the “grey literature” not traded commercially and not kept in libraries. They require the special attention and professional knowledge of the interlibrary loan librarian. Besides usual bibliographic and reference tools, the Internet, e-mail, and the search engines have to be employed to solve them. The help of those responsible for the production of the literature in question is significant. In tackling “difficult” requests, interlibrary loan librarians may further add value to their services by facilitating sharing between scholars or researchers. Five actual cases are presented to illustrate how the “difficult” requests were tackled and solved. 相似文献
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Wyoma van Duinkerken Eric Hartnett Emilie Algenio 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):79-89
ABSTRACTWhat happens when libraries begin to use ILL to request items that they already own in their home collection? The goal of this multiyear study involving 9565 ILL requests to the Joint Library Facility in Bryan, Texas, is to examine whether or not the shared storage facility was becoming an ILL hub for some libraries. This paper reports the results of the study and how individual requesting and lending interlibrary loan policies and procedures might be altered to address these developing issues. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):129-139
Abstract Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students. 相似文献
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ABSTRACT ILL Manager is a complete interlibrary loan system designed and marketed by the Research Libraries Group, Inc. Based on the ISO ILL protocols, ILL Manager can function as a distributed peer-to-peer system, sending and tracking requests directly with partners that also operate on an ISO-compliant system, server to server. ILL Manager can also trade requests with partners still residing on the centralized OCLC and RLIN ILL systems by sending protocol messages through ISO-compliant gateways to those systems. Users of ILL Manager search any Z39.50 compliant catalog, transfer bibliographic data into an ILL workform, and send protocol-compliant requests to virtually any resource-sharing partner. By achieving one workflow for all ILL transactions and automating many routine procedures, ILL Manager has potential for greatly reducing ILL unit costs. 相似文献
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In March 1985, the National Library of Medicine (NLM) began implementation of DOCLINE, its automated interlibrary loan request routing and referral system. By the end of fiscal year (FY) 1987, over 1,400 biomedical libraries in all seven regions of the Regional Medical Library network were using the system. This report summarizes the findings of an analysis of the interlibrary loan (ILL) requests received in FY 1987, comparing the results with a similar analysis done in FY 1984 to describe any changes in the requests or service which might be attributable to DOCLINE implementation. DOCLINE has had a substantial impact upon ILL loan service at NLM. An increase in the number of ILL requests (35% over FY 1984) can be attributed to the speed and ease with which requests may be routed to NLM through DOCLINE. Requests which cannot be filled by local or regional libraries are automatically routed by the system to NLM as the library of last resort. NLM's fill rate for serial requests has declined, however, from 78% filled in FY 1984 to 67% filled in FY 1987. Some of the decline results from the 11,000 requests that NLM did not fill because the borrowing libraries were not willing to pay the NLM charge for filling the loans. 相似文献
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SUMMARY Ariel files are the starting point for electronic delivery of interlibrary loan articles through ILLiad, Virginia Tech's interlibrary loan system. Despite some advantages to electronic delivery of articles to their desktops, a large majority of ILL customers continue to prefer print on paper delivery rather than electronic delivery. This fact has implications for introducing additional electronic services. Correctly choosing what services to impose on library customers, and what services to offer as value-added options, is fundamental to maintaining the credibility of libraries during these times of rapid change. 相似文献
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《The Reference Librarian》2013,54(93):73-82
Abstract Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology. 相似文献
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Kristine J. Shrauger Lee Dotson 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3):135-148
In 2004, the Interlibrary Loan and Document Delivery Services Department at the University of Central Florida Libraries began forwarding requests to Special Collections for review and potential lending. After compiling three years of data, an evaluation of the requests showed 23% of the requested items were in the public domain. Interlibrary Loan (ILL), Special Collections, and Digital Services began collaborating to digitize ILL requests on demand and create a digital collection of materials requested via interlibrary loan. 相似文献
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Abstract Searching tips for locating serial titles on OCLC are presented. Inmost cases, actual examples of interlibrary loan requests are used to illustrate search strategies. A limerick, outlining a search strategy for a requested serial title, introduces the article. 相似文献
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中国科学院馆际互借与文献传递服务体系建设 总被引：9，自引：0，他引：9
文章分析了中国科学院馆际互借服务背景状况，提出了国家科学数字图书馆馆际互借与文献传递服务体系建设的目标，进而论述服务体系的系统技术框架和服务管理机制等问题并提出了今后的工作重点。 相似文献
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ABSTRACT Clio 1.2, the interlibrary loan records management software developed by Perkins and Associates, effectively tracks OCLC ILL transactions for both borrowing and lending. Clio is equipped to report statistical information, which it gathers as the user initiates or receives OCLC, ALA and fax requests. Interacting with OCLC's ILL Microenhancer for DOS and Windows, Clio 1.2 affords accurate and comprehensive information to its users and provides a number of access points to the database. Clio is another effective application software package that helps make the tracking of interlibrary requests manageable. This paper will cover and illustrate the larger elements of Clio and its operation. 相似文献
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ABSTRACT Budget constraints in academic libraries have led them to seek alternative means of providing patrons with articles without subscribing to every journal requested. In order to determine how academic libraries were doing this for business articles, a study was conducted of selected academic libraries at universities offering MBA degrees. The results of the study indicate that academic libraries use a combination of ways to obtain business articles that are not held in their collections. In addition to traditional interlibrary loan, libraries are providing access to full text databases, subscribing to electronic journals and using commercial document delivery services. This article examines the influence that technology and, especially the Internet, has had on the ability to offer patrons quicker, and often better, access than ever before. In spite of tight budgets, academic libraries are finding innovative ways to fund these services in order to provide timely service to their business faculty and students. 相似文献
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Abstract The QuickDOC© package is the first real effort at automating the DOCLINE Interlibrary Loan processes for libraries in the health sciences. In the few years since the product's introduction, it has grown into a useful, if not essential, tool for the health sciences interlibrary loan department. Versatile and simple, it provides the necessary functions for productive interlibrary loan and also makes available a considerable wealth of data to be manipulated with other software packages. Most importantly, it integrates the ILL functions in one package, and increases productivity of the understaffed interlibrary loan department. 相似文献
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Abstract The goal of this study is to define and discuss operations management and its applicability to interlibrary loan and document delivery. The model describes an organization that includes an operations manager and a librarian to manage interlibrary loan functions. It is the intent of this article to ascertain whether operations management improves an interlibrary loan operation. 相似文献
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Mandi Smith 《期刊图书馆员》2019,75(1-4):31-41
Access denied turnaway statistics are provided to libraries to help with serials collection development, but very little research about turnaways is available. This article examines the relationship between access denied turnaways and interlibrary loan (ILL) requests at one institution in an attempt to deepen our understanding of turnaways. The study showed that there is a moderate correlation with an overall ILL requests to turnaways ratio of 11.4%. The strength of the relationship and the ILL requests to turnaways ratio do vary depending on the publisher/provider. The article also discusses potential explanations and implications as related to the relationship. 相似文献
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Abstract In 2001-02, The University of Texas Health Science Center at San Antonio (UTHSCSA) Library tested and implemented secure Web ordering and delivery of journal articles, using Prospero for interlibrary loan, photocopy service, Circuit Librarian service, and document delivery between library branches. The goal was to deliver photocopied and interlibrary loan journal articles faster than campus mail, U.S. mail, or the courier service. In December 2001, eight staff began delivering articles electronically to one remote site as part of the Library Electronic Article Delivery (LEAD) pilot project. Electronic desktop delivery has since expanded to serve two branch libraries and UTHSCSA, San Antonio, and South Texas healthcare professionals. By reviewing the basis and describing the three phase pilot project, the author hopes to articulate the implementation of a new electronic service in a medical library. 相似文献