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Few works serve as solid a framework for the field of health sciences librarianship or provide as many insights and detailed knowledge as Introduction to Reference Sources in the Health Sciences. Now in its fourth edition, the book's editors and contributors represent an impressive range of experience, expertise, and subject knowledge appreciated by practicing librarians in a variety of settings and by students of health sciences librarianship. Jo Anne Boorkman, Jeffrey T. Huber, and Fred W. Roper answered a series of questions about the latest edition of this seminal work, and offered opinions about reference works, services, and librarians. 相似文献
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The Robert W. Woodruff Library, Atlanta University Center, recently restructured its system for information service delivery by moving from the traditional one-desk model to a dual component model that is delivered from two service points in close proximity. Under the former system, services were solely delivered by reference librarians. The new system offers the same array of information services provided by a combination of librarians and library support staff who have received special training. The observed outcomes have been a higher quality of customer service delivery, an increased use of research consultation services, a more informed and engaged library staff, and increased opportunities for reference librarians to make campus visits. This article outlines the entire process from conception to implementation, including staff training requirements, statistical data, and future implications. 相似文献
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《The Reference Librarian》2013,54(27-28):5-16
Reference librarians are persons who deal with users directly, providing services which cover a wide range of subjects and formals. Sometimes these librarians have subject expertise or are strong in certain areas. Serials librarians are also providing services to users but the nature of their contribution is sometimes overlooked, often misunderstood. The serials librarian can provide a useful link to the world of periodicals, journals, directories and other reference sources because he or she is familiar with the types of materials available, the treatment of serials, and the problems which are posed by this format's complexity. This paper presents the role of the serials librarian not only as a technical services professional, but also as a valuable associate to reference and public services. The main purpose of this discussion is to describe ways in which both reference and serials librarians can work together toward the ultimate goal of providing quality patron service. 相似文献
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《The Reference Librarian》2013,54(22):81-91
Twenty-four public and academic reference librarians were surveyed for the purpose of obtaining information about the services if any, that they currently provide for information brokers, the appropriateness of providing reference services for those who market the information obtained, and whether or not reference departments of public and academic libraries should provide competing fee based reference services. Few public or academic librarians objected to providing reference services for information brokers. Academic reference librarians expressed the view that service should not interfere with services for their primary clientele. Public reference librarians generally held the opinion that their services should be available to all and had already been provided for with public funds. Both public and academic reference librarians expressed concern about qualifications of some commercial suppliers of information as this effected their relationship with them. Public reference librarians were of the opinion that information brokers did not compete with the library and the library should be hesitant about providing fee based reference services. Academic reference librarians were divided in their opinoins about the latter. 相似文献
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《The Reference Librarian》2013,54(2):31-40
ABSTRACT A selective annotated bibliography of literature about reference services from 1984 to the present. The selected writings highlight how reference service has been challenged and changed over the last 20 years as a result of technological advances, shifts in information-seeking behavior, and inadequate monetary and human resources. This bibliography is meant to provide further reading on the topics covered by the articles in this issue on the current state and future of reference services. 相似文献
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基于Web的高校图书馆虚拟参考咨询服务 总被引：7，自引：0，他引：7
章阐述了虚拟参考咨询服务的产生和发展及其服务内容和方式，分析了国内高校图书馆开展虚拟参考咨询服务的现状，指出其存在的问题，并提出了发展的对策。 相似文献
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In this profile, Kristine M. Alpi, AHIP, FMLA, Medical Library Association (MLA) president, 2021–2022, is described as committed to public health, professional development, and the growth and evolution of MLA. She teaches and speaks on the shared health impact from interactions among animals, humans, and the environment, and she mentors graduate students and fellows in librarianship and informatics. Alpi earned her PhD in educational research and policy analysis in 2018 and directs the Oregon Health & Science University Library.Open in a separate windowIt''s a distinct honor to be able to tell you about the career of Kristine Markovich Alpi, Medical Library Association (MLA) president for 2021–2022.I first met Kris when she arrived at the New York Academy of Medicine, where she was starting a job as education coordinator for what was then the Region 1 Regional Medical Library. She had, however, already begun preparing herself for excellence in library services, having worked as a hospital librarian in Indiana and then participating in the National Library of Medicine (NLM) Associate Fellowship Program.Once settled in New York, Kris pursued her master''s in public health, enrolling in the Hunter College School of the Health Professions. After working as an information services librarian and lecturer at the Weill Cornell Medical College, she took on the position of library manager at the New York City Department of Health & Mental Hygiene''s Public Health Library, where she directly served the public health professionals that served the largest city in the United States. She also continued as a lecturer in public health at Weill Cornell, teaching students in evidence-based medicine, epidemiology, and biostatistics.With her relocation to North Carolina as director of the William R. Kenan, Jr. Library of Veterinary Medicine at North Carolina State University (NCSU), Kris entered a new area of public health—that of the shared health impact from interactions among animals, humans, and the environment. Her recent coauthored article that appeared in the NLM''s Director''s Blog outlines the importance of One Health—these shared public health impacts [1]. She continued to teach, now emphasizing the place of animals in the public health universe. She also began work on her PhD in educational research and policy analysis from NCSU, which she completed in 2018.December 2018 began a new phase in Kris''s career as she moved to Portland and assumed the directorship of the Oregon Health & Science University Library. As part of her responsibilities as university librarian and associate professor in the Department of Medical Informatics & Clinical Epidemiology, she still educates students on informatics and epidemiology and serves as a mentor to graduate students and fellows.Kris''s work in public health has extended to educating consumers by locating accurate and timely web-based information. From 1998 to 2009, she used her expertise in Spanish to build the Spanish side of the bilingual web portal NOAH (New York Online Access to Health). After grant funding ceased, NOAH became a volunteer-driven project—Kris managed the Spanish content, as well as volunteering to work on the redesign committee so that the new interface was user-friendly to Spanish speakers. For that work, she was one of the awardees when NOAH was given the Thomson Scientific/Frank Bradway Rogers Information Advancement Award in 2006.MLA has benefited from Kris''s service. She has been a member of the Academy of Health Information Professionals (AHIP) since 1997. She served on the National Program Committee three times and has been elected to the Nominating Committee twice and to the MLA Board. As a member and eventual chair of the Public Health and Health Administration Section (now Caucus), Kris worked with a committee to create a comprehensive list of Medical Subject Headings (MeSH) that would benefit searching for the public health community; many of these terms have been added to the MeSH vocabulary. She also chaired the Research Caucus and served on the editorial board of the Journal of the Medical Library Association. In 2021, Kris was selected as a Fellow of MLA.I look forward to Kris Alpi''s presidential year. Her commitment to professional development and to the growth and evolution of MLA will benefit all members. Please join me in welcoming her to her new position. 相似文献
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对清华、北大、人大图书馆虚拟参考咨询工作的统计分析 总被引：14，自引：0，他引：14
本文对清华、北大、人大图书馆的虚拟参考咨询工作进行了统计分析，对虚拟参考咨询源的建设方面、知识库建设方面和咨询方式与时间这三方面进行了比较，最后对我国的虚拟参考咨询工作的开展提出了几点看法。 相似文献
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论网站信息咨询服务模式 总被引：15，自引：0，他引：15
目前,对于网站信息咨询概念的认识尚不统一。网站信息咨询的主要模式有:基于资源重组的知识化信息服务,依托应用系统的智能化服务,基于用户需求的个性化服务,基于实时联动的交互式咨询服务等等。网站咨询服务具有快捷方便、超越时空、动态发布、资源共享、智能管理、安全可靠、实时交互、服务主动等优点。其存在的问题主要表现于思想认识、经费投入和技术、法规保证方面。参考文献8。 相似文献
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以CSSCI数据为来源,运用文献计量法,从论文时间分布、作者分布和关键词分布等维度,统计分析1998-2012年我国参考咨询领域的研究成果,揭示高频关键词出现、转移和消失的现象及其变化规律,从中探讨参考咨询研究主题的演变和发展趋向,以期为相关领域的研究方向带来价值判断和理论支撑,为我国图书情报机构提高参考咨询服务水平提供参考。 相似文献
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美国图书馆的今天:实践、趋势与挑战 总被引：9，自引：0，他引：9
目前,美国的图书馆一般都订有策略性规划,有自己的人事分类体系,建立了内部切磋交流机制和组织机构,十分重视用户工作。其发展呈现如下一些趋势:越来越多地使用电子服务方式;注重书目的双重作用;大力开展远程教育和原文传递服务;推行馆舍联合使用和采编外包及联合购买,等等。不断变化的形势,也给美国的图书馆提出了新的挑战,如如何处理科技消费问题、经费预算不稳和馆员短缺问题、资源价格高居不下和网上色情问题,等等。 相似文献
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拓展高校图书馆数字参考咨询服务 总被引：1，自引：0，他引：1
随着信息时代的飞速发展，数字化参考咨询服务正逐渐成为图书馆主流的服务方式。文章首先论述了信息时代参考咨询服务现状、特点及存在的问题，然后论述了新的环境下拓展高校图书馆数字咨询服务工作的方法。 相似文献
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《The Reference Librarian》2013,54(74):103-120
Summary As electronic reference services become routine in many libraries, it is time to systematically examine how they are being implemented and used. Unfortunately, few libraries have rigorously examined their electronic reference services. We still know very little about who uses electronic reference services or why. We also do not know how satisfied our users are with the new services we are providing. This article provides an overview of the chief methodologies available for conducting assessments of electronic services (e.g., surveys, usability studies, observation, etc.). Existing criteria for evaluating reference services are discussed with suggestions for how they can be applied or adapted to the online service environment. 相似文献
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以人为本,创新特色服务 总被引：6，自引：0，他引：6
青岛市图书馆于2002年新馆开放以来,推出了一系列人文内涵丰富、教育形式多样、倍受读者欢迎的“特色服务”,极大地满足了不同层次读者的学习需求,取得了很好的社会效益。 相似文献
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《The Reference Librarian》2013,54(59):139-146
Summary New reference desk staffing configurations are required as reference service evolves from locating in-library resources to using and teaching the use of electronic resources. The tangible and intangible benefits achieved by scheduling technical services staff to assist at the reference desk are discussed. Intangible benefits include improved library service due to technical services staff expertise, and greater flexibility for reference desk staffing. The reference staff can also learn more about the automated library system and current processing initiatives from their technical services colleagues. Technical services staff benefits from seeing the results of their work in a public services setting and experiencing the satisfaction of helping users locate needed information. A stronger sense of library service is instilled in the “back room.” Technical services staff will also enjoy more challenge, opportunity, and variety in their work. Some tangible benefits realized at the University of Minnesota's Bio-Medical Library, which are directly related to the scheduling of technical services staff at the reference desk, are also briefly described. 相似文献
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《The Reference Librarian》2013,54(66):201-211
Summary The ability of reference librarians to bring library services into new electronic arenas has been constrained by the inherent conflict within traditional approaches between the reach (number of users that can be served) and the richness (complexity) of its services. Increased use of information technology has brought with it increases in traffic at the reference desk without increases in staffing. Through the application of information technology used in electronic commerce and available on the Internet, libraries may be able to offer customizable electronic reference services to their users that increase both the richness of these services and the number of persons who benefit from them. 相似文献