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以s市网络问政平台为考察对象,总结了s市网络问政投诉与举报渠道的运行现状及特点;并深入分析了其存在的不足,包括使用率较低、认可度不理想、回复质量不高、事后缺乏跟踪与反馈等;最后,对完善网络问政中投诉与举报渠道提出建议。 相似文献
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北京市保护知识产权举报投诉服务中心(以下简称北京12312)是北京地区唯一一个集专业性和综合性于一身的保护知识产权方面的举报投诉机构,通过与北京市的知识产权局、工商局、公安局、文化市场行政执法总队等知识产权执法机关工作衔接责任制度的有效实施,充分保障了综合接收针对各类知识产权侵权违法犯罪行为的举报投诉;与执法机关网上业务流转系统的同步使用,更保障了举报投诉 相似文献
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北京市保护知识产权举报投诉服务中心(以下简称北京12312)是北京地区唯一集专业性和综合性于一身的保护知识产权举报投诉机构,接收并转交北京地区侵犯知识产权的举报投诉,对转交的举报投诉进行全程跟踪;为权利人和社会公众提供有关知识产权的法律咨询服务。 相似文献
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在全面总结韩国技术竞争情报(CTI)服务的兴起及发展历史的基础上,客观分析了其CTI应用的特点及其效果, 并且对韩国企业开展CTI活动的动力因素及其影响进行了深入研究. 相似文献
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水质在线自动监测系统是一套以在线自动分析仪器为核心，运用现代传感器技术、自动测量技术、自动控制技术、计算机应用技术以及相关的专用分析软件和通讯网络所组成的一个综合性的在线自动监测体系。实施水质自动监测，可以实现水质24小时不间断的实时监测和远程监控，达到及掌握主要流域重点断面水体的水质状况、预警预报重大或流域性水质污染事故、解决跨行政区域的水污染事故纠纷、监督企业污染物总量控制制度落实情况、企业排放达标情况等目的。[第一段] 相似文献
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院校语音招生查询系统采用CTI(Computer Telephony Integration)技术。CTI是计算机语音集成的意思。简单的来说，就是如何将计算机与电信网络连接在一起并能自动化编程处理电话网络业务的一种技术，考生家长学生家长可使用任意一部电话，足不出户便了解到自己关心的信息，例如：学院概况．院系设置．专业介绍、招生就业等信息，这种信息服务不仅提高了服务水平．增进了与学生家长之间的沟通，同时也为学院带来了极好的社会效应。 相似文献
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《Research Policy》2022,51(10):104593
This paper examines the unintended consequences of innovation. We show that innovative activity can have adverse outcomes in the form of increased customer complaints with the potential for reputational and financial damage. Complaints may arise directly from adverse reactions to innovative services or indirectly from service failures where firms over-prioritise innovation. Our empirical analysis focuses on legal services in England and Wales. Survey data on innovation by legal service providers is matched with complaints data from the Legal Ombudsman for England and Wales. This allows us to identify the links between innovation activity and subsequent customer complaints. Our analysis reveals that higher levels of innovation activity increase the probability and number of consumer complaints. We identify how firms can reduce the potential for consumer complaints by adopting collaborative innovation strategies. In addition, firms with international competitors are less likely to face complaints. Our results have strategic, regulatory and policy implications. 相似文献
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Healy D 《Social studies of science》2004,34(2):219-245
Before 1980, most people experiencing common nervous problems and who sought medical help complained of anxiety and were treated for anxiety. Similar experiences increasingly led to complaints of or treatment for panic attacks in the late 1980s and early 1990s, and to complaints of or treatment for mood disorders by the mid-1990s. Today, such patients seem once again increasingly likely to complain of and be treated for anxiety. This paper reviews a series of mechanisms whereby company marketing can both transform the perceptions of physicians and shape the experiences of those seeking treatment and the self-understanding of those not in treatment. These include the standard ploys of company sales departments to increase demand for products, including celebrity endorsements, the sponsoring of educational events and a host of reminders. The portfolio of marketing manoeuvres has grown, though, by translating educational events and celebrity events into the arena of scientific research: clinical trials have increasing become part of the marketing of disorders and their treatments; ghost-written scientific papers are authored by celebrity researchers. The portfolio of marketing manoeuvres has also grown to encompass new ways of creating fashion through medical activism, by setting up patient groups and disease awareness campaigns. The result is a transformation and growth in disorders tailor-made to fit ever more visible drugs. 相似文献
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Moushumi Lodh Rajarshi Mukhopadhyay 《Indian journal of clinical biochemistry : IJCB》2016,31(1):121-124
We present three cases who presented to our Endocrinology OPD a few days apart with the common complaints of no or minimal development of secondary sexual characteristics. Although they had similar problems, investigations revealed a spectrum of different clinical, biochemical and genetic abnormalities. All the patients had otherwise normal anterior pituitary hormone secretion and sellar anatomy. One had a short Y chromosome, one was a Klinefelter syndrome and the other had no chromosomal abnormality. These findings along with absence of any detectable abnormality on pituitary imaging helped us diagnose these cases as Idiopathic hypogonadotropic hypogonadism. Treatment with testosterone showed marked improvement at 1 year follow up. 相似文献
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突发性环境污染事件的应对及补偿策略研究 总被引：1，自引：0，他引：1
李磊 《科学．经济．社会》2009,27(4):110-113
近些年来,我国突发性环境污染事故频发。当事故发生后,污染物的积累和迁移转化会引起多种衍生的环境效应,给生态系统和人类社会造成间接的危害,如造成区域生态功能长期严重丧失或濒危物种生存环境遭到污染。为了最大限度地消除突发性环境污染事件给生态环境造成的中、长期影响,就必须对其进行人工补偿,使其恢复到原来或所期望的状态。但由于目前我国在补偿政策以及相关法律、法规等方面,尚存在着诸如投诉主体的缺位、生态损失评估缺乏客观性和科学性以及补偿费用不足等一些问题,在客观上使得公共环境损害往往得不到应有的补偿,从而引发了诸多的社会矛盾。建立全方位的补偿机制,将生态损失纳入到环境污染损害补偿的范围内,是当前理论界急需解决的问题。 相似文献
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Annemarie Jutel 《Endeavour》2021,45(1-2):100764
One common contemporary usage of the term “diagnostic uncertainty” is to refer to cases for which a diagnosis is not, or cannot, be applied to the presenting case. This is a paradoxical usage, as the absence of diagnosis is often as close to a certainty as can be a human judgement. What makes this sociologically interesting is that it represents an “epistemic defence,” or a means of accounting for a failure of medicine’s explanatory system. This system is based on diagnosis, or the classification of individual complaints into recognizable diagnostic categories. Diagnosis is pivotal to medicine’s epistemic setting, for it purports to explain illness via diagnosis, and yet is not always able to do so. This essay reviews this paradoxical use, and juxtaposes it to historical explanations for non-diagnosable illnesses. It demonstrates how representing non-diagnosis as uncertainty protects the epistemic setting by positioning the failure to locate a diagnosis in the individual, rather than in the medical paradigm. 相似文献
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Mala Mahto Sudhesna Mohapatra G. Sumitra Smita Kaushik T. K. Mishra Alpana Saxena 《Indian journal of clinical biochemistry : IJCB》2011,26(4):420-422
Light chain disease is a variant of multiple myeloma in which the malignant population of marrow cells produces free monoclonal
light chains but no heavy chain or complete immunoglobulin. The monoclonal light chains are small enough to be freely filtered
by the kidneys and become Bence–Jones protein. Light chain disease comprises about 18% of multiple myeloma patients. Here
we present a case report of a 38-year-old man who initially presented with complaints of pain in back and low grade fever
off and on. He was found to have collapse of D9 and D12 vertebrae along with ascites and right pleural effusion and massive
proteinuria. Multiple myeloma was considered as a differential diagnosis based on the investigations but eventually the patient
was lost to follow up. This case is reported here as the light chain variant of multiple myeloma leading to deposition disease
is less commonly reported and presents considerable difficulties in diagnosis. 相似文献
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大学生申诉作为一个依靠证据去裁决的行为,证据规则就应当是学生申诉制度设计中的一个核心内容。我国目前在学生申诉证据规则的系统研究上尚属空白。文章从不同裁决行为的证据规则选择入手,探讨了学生申诉证据规则设定的基本思路,论述了学生申诉中的证明责任、证明标准以及证据效力等问题,并简要分析了学生自认和孤证处分等特殊处分的处理。 相似文献
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以往对抱怨语的研究不在少数,但是抱怨回应语却未得到足够的关注。另外,缓和性回应语的研究大多与冲突联系起来,忽略了对负面言语行为如抱怨、命令、威胁等的缓和性回应的研究。因此,本文以《家有儿女》为语料,基于Spencer—Oatey（2000）的“和谐管理理论”（rapportman—agement theory）,探究家庭抱怨中的缓和性回应的语言实现方式及语用理据。 相似文献
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通过对读者投诉形成的原因和投诉类型等进行综合分析,阐述了处理读者投诉的基本原则,并提出了应对读者投诉的策略. 相似文献
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对高职学院读者抱怨行为的前置因素进行分析,通过实证研究,提出了读者抱怨的调节因素：形成抱怨机制,鼓励抱怨;提升服务,减少抱怨。 相似文献