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1.
《图书馆管理杂志》2013,53(3-4):459-470
Abstract As distance education programs continue to grow, so do the services offered by libraries to the communities created by such programs. However, for these programs to be successful, the people that they are intended to serve need to be aware of the support and services available to them. Without such awareness, the services will go unused. Through a survey, the librarians at Emporia State University learned that making distant students aware of services was essential to the success of distance learning library services. Librarians discovered that creating a marketing plan to guide the marketing process was essential. This tool serves as a road map to visually illustrate the path from the conception of ideas to the realization of the marketing goals and objectives. This paper examines the process of writing a marketing plan and intends to illustrate how it can assist the library in marketing its services to a distant population. 相似文献
2.
《图书馆管理杂志》2013,53(3-4):489-501
AbstractColumbus State University (CSU) was the first higher education institution in Georgia to experience an on-site distance learning program review by the regional accreditation agency, the Southern Association of Colleges and Schools (SACS). Library services and personnel are essential in the support and delivery of distance learning at CSU and were therefore critical elements in the SACS review. The role of the library, campus preparations, the on-site visit, and the review outcomes are discussed in this paper. Initiated by a “substantive change” in the quantity of distance learning offerings, CSU's accreditation experience can prove beneficial to others as there is a similarity in the review process despite differences among institutions and accreditation agencies. 相似文献
3.
《College & Undergraduate Libraries》2013,20(4):75-95
Abstract As library service providers for distance learners, we are constantly searching for ways to assist them in their use of library resources. Virtual (real-time chat) reference is yet another tool to utilize in reaching these students. While virtual reference has been around for several years and many libraries offer such services, as a medium-sized institution, Emporia State University took some time to move into providing such a service on a formal basis. Several issues, including staffing and funding, delayed entrance into this arena. It was not until a collaborative academic reference venture among several academic libraries in the state was proposed that the ESU library was able to offer this service. Advantages and disadvantages of the collaboration will be discussed, as well as lessons learned that can be applied to any collaborative project. 相似文献
4.
《The Reference Librarian》2013,54(67-68):273-287
Summary The Colorado State University Libraries' instructional outreach services have undergone significant changes since the reorganization of Reference Services in January of 1998. The new organizational structure created a separate group for instruction, outreach and staff training, which includes the extended university programs position (distance learning), and a new position, the undergraduate instruction librarian. This new group gives the Libraries an avenue in which to provide focused instruction to the Colorado State University community and limited outreach to campus affiliates and the Fort Collins community. This article discusses outreach activities before and after the reorganization including services to specific populations such as African Americans, Hispanics, distance learning populations and extension services, undergraduates, and disabled students. 相似文献
5.
《The Reference Librarian》2013,54(69-70):233-244
Summary University 300, a course on research and Internet skills, was originally developed at Washington State University for the distance education program. Using a critical thinking approach to the contemporary information environment, the course has grown, evolved, and been transformed into a general education course for the main campus at the university. The course's history shows how strong administrative support and beneficial collaborations across the university transformed the course into an emerging key component of the university curriculum. 相似文献
6.
《The Reference Librarian》2013,54(83-84):193-202
SUMMARY Distant education offerings are growing at a phenomenal rate for academic institutions, creating new groups of library users that are remote from the main campus with unique library and research needs. Recent studies examining the needs of this unique and growing population note that reference and research assistance are key services needed. Many institutions have appointed or hired distance education librarians to help provide services to distant learners. They are often, however, one-person operations that function more as coordinators rather than full-service providers. Since the coordinator cannot provide all of the reference services alone, the key to providing these services for distant education students is to create and sustain good working relationships both in the library and with external entities. Offerings to distance students include phone reference and accessibility to online resources, plus virtual reference and often 24/7 services. This article will examine issues and experiences in bringing together different groups to provide reference services to distant learning communities. It will also describe key relationships necessary for keeping distance reference services at an optimal level. 相似文献
7.
《图书馆管理杂志》2013,53(3-4)
ABSTRACT The Military Installation Voluntary Education Review (MIVER) assesses the quality of selected on-base higher education programs and assists in the improvement of such programs through recommendations to the institutions and the military services. This poster relates the experience of one librarian's participation in such a review of the master's degree program in adult education offered by Kansas State University at Ft. Leavenworth. Topics covered include: the librarian's role in preparing the self-study document; steps taken to gather information; collaboration with responsible administrators/faculty members; pre-visit telephone interview with a site inspector; attending the actual site visit; and recommendations from the site team. Shared highlights and benefits specific to this librarian's experience include: developing a better working relationship with the teaching faculty; implementing a new method of reaching the students; gaining new knowledge of library services needed by this particular group of distance students; exploring opportunities for further activities; and reviewing outcomes and commendations received from the MIVER team. 相似文献
8.
《图书馆管理杂志》2013,53(1-2):309-318
Abstract This paper describes a model program at DePaul University of partnering the Library with an academic department, specifically the School for New Learning. This department was established solely to serve the non-traditional adult student and lifelong learner. The historical background of adult education, the development of the School for New Learning, the shared goal of the Library and the department, the history and development of the partnership, the role of the library liaison, and how the partnership has changed the curriculum and library programs are discussed. Future ideas for the direction of this partnership are examined. 相似文献
9.
《图书馆管理杂志》2013,53(1-2):265-302
Abstract In order to have a successful library program for distance education students, librarians must understand who their students are, as well as what their students want and need. Of course, the best way to get this information is to ask the students. The ACRL Guidelines for Distance Learning Library Services emphasize this point, encouraging librarians to regularly survey students involved in distance education and off-campus programs. This paper is based on two student surveys, one conducted by the Coordinator of Library Services for Distance Education at the University of Iowa and the other conducted by the Distance Librarian at University of the West Indies, Mona Campus. The paper focuses on the issues that librarians confront when they conduct a survey of distance education students. In addition, it covers details on writing and developing a survey instrument, including the need to ask the right questions in a proper manner and the need to arrange the questions and information in a user-friendly format. The results of the two surveys are presented, including a comparison of some data between the two programs. 相似文献
10.
《图书馆管理杂志》2013,53(1-2):279-300
Abstract With the proliferation of distance education programs, it is essential to consider methods to reach faculty who are often at a distance themselves. This paper discusses how the Libraries and School for Professional Studies Distance Learning department at Regis University collaborated to develop an online workshop in WebCT designed to raise faculty awareness of library resources and services and to train them to integrate library activities into the courses they teach. 相似文献
11.
《Journal Of Access Services》2013,10(1-2):1-28
ABSTRACT The Elmer E. Rasmuson Library at the University of Alaska Fairbanks has a long history of supporting distance education through state-of-the-art, remote access services. Harsh climate conditions (heavy snowfall and icing, high winds, and extreme temperatures), rugged terrain, limited road and telephone systems, and permafrost that prevents the installation of communications networks, all contribute to the challenge of delivering distance education. This article describes and explains the library's services while discussing the challenges of providing information access to a diverse student population living in an area covering over 500,000 square miles. 相似文献
12.
Abstract Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent University began offering online courses during the early 1990s, and it also developed a new satellite campus. As the Regent University Library has explored new and varied ways to serve students on the new satellite campus and other distance learners, the implementation of services has been challenging, but rewarding, for the library staff. 相似文献
13.
ABSTRACT The tremendous increase in the availability of full text electronic resources has been particularly beneficial to distance education students who do not have easy access to print collections. However, Western Michigan University (WMU) has been experiencing a decrease in requests for traditional document delivery of print based materials. This article presents a case study of WMU document delivery services for the distance education community. A survey was also conducted of libraries serving distance education programs to determine whether other institutions are also experiencing a decrease in usage of document delivery. Survey results show a more universal trend toward decreasing requests for delivery of print based articles; book requests are also decreasing but not at the same rate. The article concludes with some possible reasons for the decrease in usage of document delivery for distance education. 相似文献
14.
Abstract This study focuses on college and university library services provided to distance education students and a content analysis of library Web sites. The Web sites chosen were categorized by the amount of distance education the institution offered to students. Results indicated that the size of the institution had the strongest correlation to library services offered to distance education students (Spearman's rho of .618), not the degree to which distance education is provided (rho of .076). This study suggests that just because an institution offers distance learning courses does not necessarily mean that its library offers a full range of Web services to meet distance learner needs, and it brings into question whether some institutions have been too quick to provide distance education services without properly addressing student library needs. 相似文献
15.
ABSTRACT Subject guides are often used as an alternative to in-person library instruction for distance education students. However, when students are not on-campus, it can be difficult to assess if they are getting all of the relevant information they need. In an organization that serves students located across the United States and even outside of the country, a method was needed to assess the effectiveness of library information provided to distance learners on specific topics. The William F. Harrah College of Hotel Administration (Hotel College) at the University of Nevada, Las Vegas (UNLV), offers a number of on-campus and distance education courses, including classes taught at a satellite campus in Singapore. With diverse course offerings via distance education, the conventions and exhibitions subject area was chosen as a case study. Often referred to as M.I.C.E., the study of meetings, incentives, conventions, and exhibitions in a hospitality context is a major subdiscipline within the Hotel College. After researching different approaches to studying the effectiveness of subject guides, a virtual focus group was chosen to gather feedback from students. This paper will demonstrate how focus groups can be created and how the information gathered can be used to increase effectiveness of subject guides. Readers will discover effective techniques and pitfalls for using virtual focus groups in conjunction with subject guides assessment. 相似文献
16.
《图书馆管理杂志》2013,53(3-4):437-449
AbstractIn 2001 Ohio State University admitted its first class of non-traditional Doctor of Pharmacy students. The impetus for offering a complete distance education program in Pharmacy came from the decision of the American Council on Pharmaceutical Education that by 2004 all practicing pharmacists would need the PharmD degree for entry into practice. The first class consisted of 30 students all who already had a Bachelor of Science in Pharmacy and were licensed practicing pharmacists. The paper describes the steps the library took to assure that off-campus students would have access to the same sources and services as traditional students, describes what services the students used and how satisfied they were with what the library offered. Tips are given for librarians who may be involved in setting up their institution's distance education program. 相似文献
17.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):125-133
SUMMARY At Rutgers University Libraries, the traditional reserve collection has migrated to a paperless electronic reserve service. To justify the change, Library Staff used two methodologies: a user survey and an analysis of reserve collections broken down by location and format, with circulation figures for each category. This change was made in stages; electronic reserves went to a digital only service. Librarians at Rutgers University are using electronic reserve services to gain experience with digital collections, homegrown and commercial databases, collections for distance education, and materials and services to remote users. In this paper we also look at some of the factors affecting academic reserve operations. 相似文献
18.
Corey M. Johnson Elizabeth Blakesley Lindsay Scott Walter 《College & Undergraduate Libraries》2013,20(1-2):231-254
ABSTRACT Critical thinking and information literacy are strongly connected. At Washington State University, librarians have been involved with first-year experience programs and with a grant-funded critical thinking project that enhanced the library instruction and outreach efforts and has led to increased involvement with new initiatives on campus. 相似文献
19.
Abstract A database that tracked information requests from University of Alaska Fairbanks (UAF) distance students using the Elmer E. Rasmuson Library's Off-Campus Services (OCS) indicated that, beginning in 2001, students became more self-reliant searchers. Reasons for this trend included: increased number of licensed online resources from which to choose; improved Internet connectivity for remote Alaskan communities; increased familiarity with e-mail and online searching; increased options for delivering material; and ongoing user education via the OCS office. As both UAF on-campus and distance students become more reliant on the library's online resources, services to both groups have begun to overlap and have become similar. 相似文献
20.
《Medical reference services quarterly》2013,32(4):87-94
Abstract The article describes an innovation in MLIS education for medical librarianship, with an introduction to the FastTrack, the distance education program at the University of Pittsburgh's library and information science school, together with an overview of a model program linking the biomedical library at Vanderbilt University with the School of Information Sciences in Pittsburgh. Admissions requirements and specific curriculum for the distance education master's degree are detailed in an FAQ format. 相似文献