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电子政务信息服务绩效评估是政府绩效的重要组成部分,为了构建符合我国国情的政府电子政务信息服务绩效评估指标体系,进一步发展我国电子政务,提升我国政府行政管理水平,对电子政务信息服务绩效评估指标体系构建基础、原则、目标、环境进行分析,结合电子政务绩效评估内部运作流程,探索我国电子政务信息服务绩效评估指标体系的构建是十分重要的。 相似文献
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基于第三方评价的电子政务绩效评估模式研究 总被引:1,自引:0,他引:1
对国内外有关电子政务绩效评估的主流研究成果及实践进行了总结,对比二者的特点与不同之处,指出我国目前电子政务绩效评估中存在评估体系缺乏可操作性及评估方法以定性为主、缺乏客观性等问题.提出在电子政务绩效评估实践中,应构建一套尽可能量化的指标体系,提出一种在政府主导下,以一套适用于地市级政府的、以定量评估为主的、可操作性强的评估指标体系为基础,由第三方咨询评估公司和第三方调查公司承担主要评估工作的评估模式. 相似文献
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叶校正 《中外科技政策与管理》2005,(13):75-80
我国电子政务经过几年的发展,相关的政策、理论、实践应用方面都有了飞速发展.出现了一系列较为成功的案例,这些成功案例对指导我国电子政务建设具有一定示范作用。本文分析了滁州市电子政务建设的背景、指导思想、原则、步骤以及网络体系和应用体系希望对其它地市级政府进行电子政务建设具有一定的借鉴作用。 相似文献
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《黑龙江科技信息》2017,(16)
改革开放以后,我国经济呈现出较快的发展趋势,人们的生活水平以及国家的信息科技都有了较大提升,尤其是电子政务的发展给国家的发展起到了重要的作用。目前,我国已经逐渐由传统政府向信息时代政府转变,转变的主要手段就是电子政务。推动我国电子政务不断发展的重要动力就是电子政务绩效评估,很多专家学者都对电子政务绩效评估进行了详细的探索和分析,加快了服务型政府的建设,服务就是当前我国电子政务平台的重要特点,随着电子政务的不断出现以及科技的不断创新,我们必须高度重视电子政务平台绩效评估指标体系的构建。简单分析了科技创新背景下电子政务绩效评估指标体系的研究现状、根据、定义、指标设计等内容,希望能够在科技创新的环境下构建出更加完善的电子政务平台绩效评估指标体系,最终推动政府工作效率的提高。 相似文献
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《中外科技政策与管理》2005,(24):3-3
随着政府信息化的不断深入发展和推进,越来越多的发展误区和规划空白不断涌现,实践证明,电子政务的发展更多的是管理问题,而绩效评估正是电子政务管理的核心环节,因此,建立健全有效的电子政务绩效评估体系刻不容缓,只有通过有效的绩效评估体系,才能从制度上确保我国电子政务建设走向可持续的健康发展道路。 相似文献
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基于管理有效性的电子政务绩效评价研究 总被引:1,自引:1,他引:0
地区间行政环境的差异是我国电子政务发展存在不平衡的重要原因,而现有的电子政务绩效评价由于包含了客观基础条件的影响,使得评价有失公平,也难以反映政府在电子政务工作中的有效努力程度,其激励作用受到限制。基于管理有效性的评价思想,提出动态综合评价电子政务绩效的数学模型,并对我国省级政府的电子政务绩效进行了实例测算。结果表明,该评价方法能对所有的省级政府产生激励,评价结果更具公正性。 相似文献
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电子政务绩效评估现状分析及对策 总被引:6,自引:0,他引:6
在分析和借鉴国内外电子政务绩效评估经验成果的基础上,研究了目前我国电子政务绩效评估所面临的主要问题,并针对存在的问题和我国信息化发展程度,探讨性提出电子政务绩效评估的建议,以便客观、科学、有效地进行电子政务的绩效评估。 相似文献
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《中外科技政策与管理》2009,(8):3-3
2009年是我国地方政府机构改革全面实施的关键一年,各级政府要进行政府行政体制改革和管理方式的创新,而电子政务建设是推进这一创新的重要途径。电子政务肩负着提高政府工作效率、转变政府职能.以及推动整个社会信息化的重要使命;面对金融危机,电子政务也应在”保增长,促发展:保平安,促稳定:保民生,促和谐“的工作中发挥应有的作用。各级政府如何在科学的顶层设计和统筹规划指导下追求高效益的电子政务?近年来.我国不少地市级政府在电子政务的建管模式、信息资源的开发利用和共享、 相似文献
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谢一帆 《中外科技政策与管理》2005,(24):8-14
电子政务在当前的迅速发展,使得电子政务绩效评估的必要性和意义与日俱增。本文首先从理论和实践层面分析了世界范围内政府绩效改革的宏观背景,进而总结了当代西方政府续效评估的主要特征。最后分析了电子政务绩效评估对全面提升政府绩效的意义所在。[编者按] 相似文献
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[目的/意义]探索智慧城市政策试点对电子政务发展的影响机制,有助于促进电子政务向智慧化方向迈进。[方法/过程]本文采用事件史分析方法,收集244个地级市2011-2016年相关数据,构建智慧城市政策试点与电子政务发展水平的静态和动态面板模型,考察其对电子政务发展的影响。[结果/结论]研究结果显示,智慧城市试点对地方电子政务发展存在短期正向效应和长期负向效应;此外,上一年度电子政务发展水平高低对本期发展绩效具有显著正向影响;同侪效应对地方电子政务发展具有显著且持续的积极作用;而公众因素对电子政务发展的影响却不显著。因此,地方政府应把握智慧城市建设契机,基于城市发展状况,从政策组合、目标选择和经验学习等方面,激发电子政务发展潜能,提升创新治理能力。 相似文献
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E-government holds enormous potential for improving the administrative efficiency of public institutions, encouraging democratic governance, and building trust between citizens/private sector and governments. However, most e-government initiatives to date have failed to attain their full potential, because they are increasingly plagued by usability issues. Consequently, there have been increasing calls for evaluating the usability of e-government websites, as they are widely considered to be the primary platform for government interaction with citizens. This study, therefore, seeks to contribute to extant knowledge by evaluating the usability of e-government websites from Sub-Saharan Africa (SSA). This is particularly important as little is known about the usability of e-government websites in the region, and worst still, it is the least advanced region in terms of e-government development. This study evaluated a total of 279 e-government websites from 31 SSA countries. The findings showed that most e-government websites in SSA were characterised by poor usability. The average usability score for the websites was 36.2%, with the most usable website having a score of only 64.8%. The study also showed that the usability of e-government websites was positively associated with the E-Government Development Index (EGDI) and the E-Participation Index (EPI). 相似文献
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《Information processing & management》2022,59(4):102985
A rapid increase in the use of web-based technologies – and corresponding changes in government and local council policies – in recent years, means that many vital services are now provided solely online. While this has many potential benefits, it can place additional burdens on certain demographic groups, some of whom may become considerably disadvantaged or even disenfranchised. This is particularly problematic for English-as-a Second Language (ESL) speakers, who are often immigrants or refugees and thus have a greater need to access these e-government services, and who may struggle to understand and assess the relevance of complex documents. In this work we investigate the search behaviours and performance of native English speakers and two different groups of ESL speakers when completing e-government tasks, and the effect of document readability/complexity. In contrast with previous work, our results show significant differences between groups of varying language proficiency in terms of objective search performance, time on task, and self-perceived performance and confidence. We also demonstrate that document reading level moderates the effect of language proficiency on objective search performance. The findings contribute to our existing understanding of how English language proficiency affects search for e-government topics, and have important implications for the future development of e-government services to ensure more equitable access and use. 相似文献
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Juan-Gabriel Cegarra-Navarro José Rodrigo Córdoba Pachón José Luis Moreno Cegarra 《International Journal of Information Management》2012
As a mixture of new technologies, processes and services oriented to the citizen, e-government has become one of the most important keywords for the public sector reform with proponents claiming that it guarantees transparency, accountability and better communication between local and national administrations and their public. Few if any studies have investigated the factors that might contribute to the establishment of trusting relationship between city councils and citizens. This paper examines the relative importance and significance of three types of information communication technologies (ICTs) towards the use of e-government and the development of civic engagement. We conduct an empirical investigation of 179 Spanish official town websites (web sites in the municipalities). The research findings suggest that implementing ICT not only involves a step towards an increase in the use of e-government services by people, but also provides numerous opportunities for their civic engagement. The main conclusion of this study is that although ICT can leverage the adoption of e-government, it cannot create alone engagement with traditional activities of the local government. What is missing from this relationship is a mediating variable (adoption of e-government by government officers), which in turn can greatly help to better understand how ICT impacts relationships between governments and their citizens. 相似文献
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文章运用数据包络分析模型中BCC模型与超效率模型,实证测算了2010年我国31个省级政府电子政务效率。结果表明:仅有3个省份是技术有效的;剩余省级地区中6个省为纯技术效率有效而规模效率无效类型,22个省份为纯技术效率与规模效率均无效类型。投影分析为如何从资源配置优化与改善投入规模两个方面着力提升电子政务效率提供了依据。 相似文献
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电子政务中引入电子商务信誉模型研究 总被引:1,自引:0,他引:1
本文在阐述电子商务的信誉评价模型基础上,分析了信誉模型用于电子政务的可行性,提出了模型的修改建议,使其能够适合对政务系统进行评价,同时对引入过程中的优势及面临的问题进行了具体的分析。 相似文献