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数字经济背景下,人工智能（AI）技术的应用正在深入地影响着企业管理变革、业务边界的扩展和管理模式的改变。结合互补资产的观点和组织学习理论,本文提出了一个基于AI应用能力和AI管理能力的分析框架,强调人工智能与人类智慧结合的必要性,阐述了两种能力的功能和作用及其协同对企业效率和创新成本的影响。本文提出,企业必须具备管理AI的能力才能有效应对大数据、数字技术、AI的不断革新及技术带来的组织内部结构和外部环境变化以及风险;企业AI应用与管理能力的有效结合,有利于控制AI应用带来的成本和风险,增强企业在人工人力、协调沟通、和数据搜寻方面的效率,同时降低AI应用带来的数字基建、道德情感、数据安全、组织结构变革方面的成本,进而促进企业的组织学习、对内外部数字技术使能资源的获取和管理以及互补资产的形成,对企业创新绩效发挥正向作用。最后,本文为企业的数字化创新战略提供了新的发展思路。 相似文献
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The advent of new information technology has radically changed the end-user computing environment over the past decade. To enhance their management decision-making capability, many organizations have made significant investments in business intelligence (BI) systems. The realization of business benefits from BI investments depends on supporting effective use of BI systems and satisfying their end user requirements. Even though a lot of attention has been paid to the decision-making benefits of BI systems in practice, there is still a limited amount of empirical research that explores the nature of end-user satisfaction with BI systems. End-user satisfaction and system usage have been recognized by many researchers as critical determinants of the success of information systems (IS). As an increasing number of companies have adopted BI systems, there is a need to understand their impact on an individual end-user's performance. In recent years, researchers have considered assessing individual performance effects from IS use as a key area of concern. Therefore, this study aims to empirically test a framework identifying the relationships between end-user computing satisfaction (EUCS), system usage, and individual performance. Data gathered from 330 end users of BI systems in the Taiwanese electronics industry were used to test the relationships proposed in the framework using the structural equation modeling approach. The results provide strong support for our model. Our results indicate that higher levels of EUCS can lead to increased BI system usage and improved individual performance, and that higher levels of BI system usage will lead to higher levels of individual performance. In addition, this study's findings, consistent with DeLone and McLean's IS success model, confirm that there exists a significant positive relationship between EUCS and system usage. Theoretical and practical implications of the findings are discussed. 相似文献
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《国际创新研究学报(英文)》2022,6(4):229-237
In a highly competitive industry, it has been a best practice that dynamic capabilities guide technology firms to cope with challenging situations. Meanwhile, knowledge creation enables the firm to condition the success and continuity of innovations, entrepreneurial orientation to support companies in winning the competition, and gamification to engage employees in a collaborative way towards better firm performance. This study examines how technology companies can improve their performance using gamification, knowledge creation, and entrepreneurial orientation. To test the proposed model, we collected data using a questionnaire survey of 124 technology companies in Indonesia. The theoretical model used structural equation modeling (SEM) with SmartPLS 3. The results show that all constructs have a direct and positive relationship, except for the direct relationship between gamification and firm performance. Thus, entrepreneurial orientation and knowledge creation are essential components of technology companies that mediate the effect of gamification on firm performance. This study provides a theoretical and empirical basis for the antecedents of technological firm performance. 相似文献
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后发国家对于领先国家的经济追赶最终体现为技术追赶,而大中型工程因其复杂性和动态性有别于一般的产品技术追赶。通过对中国水电工程成功实现技术追赶的理论总结,揭示了技术追赶的内在机制,也为其他大中型工程实现技术追赶提供借鉴。基于动态能力和商业生态系统理论建立概念模型,实证分析了技术整合能力对技术追赶绩效的影响,并探究了商业生态系统健康程度的调节作用。研究表明：(1)技术整合能力对技术追赶绩效具有正向影响,即技术整合能力越强大中型工程的技术追赶绩效越高;(2)商业生态系统健康程度在技术整合能力与技术追赶绩效的关系中具有正向调节作用,即健康的商业生态系统能更加稳定地发挥技术整合能力从而提升追赶绩效。 相似文献
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《The Journal of High Technology Management Research》2000,11(1):75-91
This paper contributes to the understanding of the importance of dynamic firm capabilities for company performance in isolating the effect of the creation of core competences on the performance of companies in the international computer industry. It discusses and tests the assumed relation between different dimensions of core competences and performance. This is followed by a further study of the relation between the external appropriation of core competences through mergers and acquisitions, as well as through strategic technology alliances. A major conclusion of this study is that a specific set of endogenous technological core capabilities is needed to generate performance differentials. Also, the external appropriation of competences does not seem to be an easy solution through which companies can improve their existing capabilities in the short-run. 相似文献
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产业集群生存与发展能力主要取决于自身结构,而集群结构主要包括企业集聚结构和支撑结构。本文通过设计大企业集中度、集群品牌、专业市场、公共科技平台和行业协会等指标度量集群结构指数,根据对浙江省产值超50亿元的112个集群的数据收集与分析,划分产业集群为四种类型。结果显示,目前绝大数集群是处于大企业集中度低、支撑结构不完善的块状经济形态。同时,通过设计集群生存能力、发展能力与适应能力的指标体系,并选择样本中四个典型集群进行统计分析。结果表明,集群结构与生存能力、发展能力和适应能力存在显著正相关,即,随着集群的大企业集中度提高和综合支撑体系完善,集群的适应能力上升。进一步解剖四个典型集群的结构动态升级过程,找到了集群升级的三条路径,为政策制定者提供了理论支撑。 相似文献
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《International Journal of Information Management》2016,36(1):89-96
Motivated by the seeming presence of the productivity paradox in China, this research revisits the question of how information technology (IT) affects firm performance. Leveraging the process-based view of IT, we establish a theoretical framework for the mediation factors for the relationship between IT capabilities and performance. Based on a survey of 127 companies in China, we find that a firm's management capabilities to manage both its internal and external business processes fully mediate the impact of IT on firm performance. The two management capabilities in this study are business-process management capability and supply-chain management capability. Our results show that only the coherent integration of IT capability with firm’s ability to optimize business processes and to improve management of supply chains can enhance firm performance. Firms should avoid the fallacy that IT investments are solely responsible for better firm performance. Based on our findings, we discuss the implications for research and practice. 相似文献
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《Information processing & management》2022,59(2):102852
The key to business success for many companies is the correct use of data to make better, faster and flawless decisions. Companies need to use robust and efficient tools such as business intelligence (BI) as positive catalysts to achieve this goal, which can assist them in mechanizing the tasks of analysis, decision making, strategy formulation and forecasting. In other words, the purpose of using BI in these institutions is to collect, process, and analyze large volumes of data and convert them into effective business value in decision making through the creation of analytical intelligent reporting platforms. Therefore, this study aims to answer the question whether operationalization of BI, Organizational Learning (OL) and Innovation and utilization of their applications can provide financial performance enhancement for these companies. As mentioned above, the statistical population of this research is innovation companies Located in Science Park with 400 staff and according to Morgan table, 196 employees of these companies were picked as statistical case. Info accumulation tool is the questionnaire whose validity and reliability have been measured. Research findings demonstrate that BI and innovation have a critical influence on the companies conduct. But there was no meaningful relationship between OL and financial performance of these companies. 相似文献
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尽管商业模式逐步成为企业战略中新的重要分析单元,但商业模式与企业绩效之间的关系仍未揭示清楚,研究成果较少且主要集中讨论商业模式的整体类型特征对企业绩效的影响。本文深入解剖商业模式的结构,将商业模式划分为顾客价值主张、业务活动系统和盈利方式三个构成,并开发出相应的量表,以281家2009-2011年间实现IPO的中国创业板上市公司为样本,运用SPSS软件对顾客价值主张、业务活动系统、盈利方式及它们之间的相互耦合对企业赢利性、增长性、效率性和市场价值四类绩效的影响进行层次回归分析,更全面地解释商业模式对企业绩效造成影响的复杂机理。分析结果表明,商业模式各构成之间的耦合相较于各构成本身的质地而言对企业绩效的影响更为显著。而在商业模式各构成中,顾客价值主张对企业绩效的影响最为显著。另外,商业模式对企业绩效具有不对称性的影响,对盈利性指标和成长性指标的影响最为显著。本文对中国创业企业开展商业模式设计和创新来提升企业绩效和价值具有一定的参考意义,也拓展了商业模式实证研究的分析框架。 相似文献
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以往多侧重于从企业层面出发研究动态能力与企业创新绩效的关系,少于基于个人层面研究两者间的关系,即高层管理团队中管理者个人特性形成的动态管理能力对企业创新绩效的作用,且相关中介要素也尚未明晰。基于动态能力观和商业模式理论,以新创高新技术企业高层管理团队作为调研对象,通过问卷调研深入分析了动态管理能力与企业创新绩效的关系,在此基础上发现了商业模式设计的中介作用。实证研究结果表明：动态管理能力对企业的创新绩效具有显著积极作用；商业模式设计对企业的创新绩效具有显著积极作用；动态管理能力可通过商业模式设计间接影响创新绩效,商业模式设计在动态管理能力与企业创新绩效间存在部分中介作用。 相似文献
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以动态能力理论为出发点,理论研究企业资源、动态能力对创新的作用,并建立三者关系的结构方程模型。以福建电子信息企业为研究对象,利用调查问卷收集数据,并进行实证检验。结果显示,资源对动态能力有积极影响,动态能力对创新有积极影响,特别的,资源对创新没有直接作用,必须通过动态能力对创新起作用。文章的结论为:在超竞争环境下,仅仅拥有丰富的资源禀赋是不够的,企业必须拥有动态能力,不断更新和重构资源和能力,才能获得动态和持续的创新。 相似文献
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《The Journal of High Technology Management Research》2023,34(2):100470
Due to the uncertainty of the market and the intensity of rivalry, business owners and managers are often compelled to experiment with a wide variety of strategies for enhancing their company's performance. By enhancing the timeliness and quality of inputs to the decision-making process, Business Intelligence (BI) is one such idea and tool that combines operational data with analytical tools to show complex and competitive information to planners and decision-makers. Business intelligence (BI) tools help companies rapidly generate insights that guide managers toward operational efficiencies, lead them to new opportunities, and set them apart from the competition. The literature study shows that there is a debate about whether BI tools have an effect on the quality of decisions and the development of businesses. The present research explores the varied empirical facets of BI application through ML models. This study concluded with a discussion of how Machine Learning models can be used to assess the value of BI tools. Machine learning models, fed with historical data and a wealth of input features, can foresee the effect of new systems on metrics like revenue development, customer behavior, and inventory management. Using these models, businesses will be able to better evaluate potential investments in new tools and systems. 相似文献
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动态能力是企业适应动态环境、维持可持续竞争优势的内在基础。整合资源基础观与现代演化理论,本文认为动态能力的核心是以环境动态为参照与匹配目标,企业系统地产生并修改其运营惯例以寻求改善效果的才能。因此,感知环境动态并对其有效响应是企业动态能力构建的关键。基于文献述评,本文以"知觉—响应"模型为研究框架,采用案例研究方法,观察企业从感知环境动态到做出有效响应之间的过程,探索企业动态能力构建的管理与组织过程。研究发现:动态能力构建过程是不断导入外部新要素并与现有能力基础实现互换的连续过程;知识共享与集体性解释是企业动态能力形成与转化的关键。 相似文献
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Employing the literature on IT governance and the structuration theory of technology assimilation, this research develops a conceptual model to examine decision execution mechanisms of IT governance in post-adoption stages of CRM diffusion, i.e. CRM use, impacts on business processes, and impacts on firm performance. While the literature mainly addresses the forms and contingencies of IT governance structures for decision making, we focus on IT governance mechanisms for decision execution, that is, the role of top management, business managers and IT managers in post-adoption stages of technology diffusion and how these groups are held accountable for their role. We conceptualize decision execution mechanisms of IT governance as including two dimensions: vertical advocacy from top management and horizontal coordination between business and IT managers. Decision execution mechanisms are assumed to facilitate CRM use and value creation. We analyze a dataset of 82 Chinese firms to examine the model and associated hypotheses. Our results show that: (1) decision execution mechanisms, including both vertical advocacy and horizontal coordination, significantly contribute to the three stages of CRM diffusion; (2) vertical advocacy has a notably greater effect on CRM use and firm performance gains than horizontal coordination, which has a greater effect on process gains. (3) CRM use creates operational and strategic benefits in customer-oriented business processes, which further improves firm performance. These findings have important implications for understanding how IT governance shapes the diffusion of CRM technology. 相似文献
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The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope. 相似文献
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本文旨在探讨商业模式如何通过创新双元性的中介作用对企业绩效产生影响。为此,本文提出了商业模式、创新双元性与企业绩效三者之间关系的研究假设,并通过应用层次回归分析方法对来自173家制造业企业的问卷调查数据进行实证分析检验了这些假设。研究结果表明:效率为中心的商业模式设计与新颖为中心的商业模式设计都对创新双元性具有显著的正向影响;创新双元性对企业绩效具有显著的正向影响;创新双元性分别在效率为中心的商业模式设计、新颖为中心的商业模式设计对企业绩效的影响中起部分中介作用。这些结论因揭示了商业模式对于企业绩效的间接影响而拓展了商业模式与企业绩效关系理论,同时对于企业建立商业模式模仿隔离机制具有一定指导意义。 相似文献