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1.
Abstract

Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated.  相似文献   

2.
AIM OF STUDY: The primary focus of this pilot study was to gain a better understanding of the information needs of emergency-care clinicians. The secondary focus was to compare the traditional current practice of information provision within other emergency departments in Greek hospitals, with the new model of clinical librarianship (CL). RATIONALE: Clinical staff in the emergency department deal with a variety of cases, they have no time to visit the library, but need information instantly in their place of work. Clinical decision making in the emergency department setting frequently requires the clinician to obtain additional sources of information and clinical librarians may facilitate this. STUDY DESIGN: The present study focused on two professional groups: medical librarians (group A) and clinicians (consultants, senior registrars, registrars, nurses (group B), working in the emergency departments of two Greek hospitals. The study was organized through a questionnaire survey and some in-depth interviews. RESULTS: This study showed that, for 100% of the clinicians in daily practice, the main information needs arise while treating patients, and that information would help in making patient-care decisions. Clinicians made little use of hospital libraries because they are usually under tremendous time pressure. The main outcome of the study was the use of a clinical librarian as an information provider. Clinical librarians supply information to assist decisions, based on this model. This extends the librarian's role in evidence-based medicine, giving much stronger attention to the relevant evidence in clinical practice. CONCLUSIONS: Nowadays, health services are facing organizational change. The introduction of new technology, and rapid growth of medical knowledge creates a demand for new ways of providing information. Clinical librarian programmes may deliver patients specific information in a timely manner. The mission of the clinical librarian is to facilitate access to quality information which is necessary for improving health, and to act as an informationist in the emergency department.  相似文献   

3.
Aims and objectives: UK health policy advocates a patient‐centred approach to patient care. Library services could serve the rehabilitation needs of mental health service users through bibliotherapy (the use of written, audio, or e‐learning materials to provide therapeutic support). Part 1 of a two part article describes a systematic review of the evidence for the effectiveness of bibliotherapy in mental health services. Methods: The systematic review of the literature used Cochrane guidelines, together with an overview of evaluations of bibliotherapy initiatives, and assessments of the needs of adult mental health service users for rehabilitation support. Results: The evidence strongly suggests that library‐based interventions and the provision of information could be beneficial for service users and economical for the health service in assisting treatment of a range of conditions. At present, public libraries in the UK are developing basic bibliotherapy services. Conclusions: Librarians, including librarians working for the health service, might provide more sophisticated bibliotherapy services, but the evidence to guide delivery is limited.  相似文献   

4.
OBJECTIVE: To determine the information needs and support required by AHPs whilst building services based on clinical effectiveness. METHODS: A qualitative approach using action research in co-operation with a Rehabilitation Department Clinical Effectiveness group, leading to interviews with eight therapists. The sampling strategy was purposive. RESULTS: Therapists have well-developed professional networks, but are unsure how to access traditional library areas. Library training can stop AHPs in asking for help or services, whilst the library is thought to be very different to their everyday work, but confidence in using the library service can be acquired by getting to know a librarian. A departmental-based service was thought to provide better access to, and understanding of, information through mentorship, whilst also providing up-to-date evidence so that clinicians can concentrate on their clinical work whilst being more clinically effective. CONCLUSIONS: When seeking information, AHPs are more likely to use professional networks than libraries. However, when working alongside an AHP, a librarian can upgrade information-seeking skills through mentorship, whilst named library contacts can make it easier to access the library for help.  相似文献   

5.
Cornell University Library offers a systematic review service that meets growing patron demand across disciplinary areas. The library identified interest in evidence synthesis methodologies on campus as an opportunity to engage more deeply in faculty and student research and advocate for librarian involvement in systematic reviews. The service allows librarians to promote best practices for applying review methods in academic areas where they are less established, such as environmental science, economics, and agriculture. This article outlines the development of the service and presents strategies for providing sustainable support as review production grows across the colleges and departments we work with.  相似文献   

6.
Background: Although healthcare librarians are undertaking training in critical appraisal skills, what is not so clear is the impact of the training on the understanding and dissemination of these skills. Objectives: This study aims to examine the attitudes of healthcare librarians towards delivering critical appraisal training and their level of involvement. Methods: A questionnaire survey of 57 library services across 48 NHS Trust Library Services in north‐west England followed up with 21 semi‐structured interviews. Results: Seventy‐three per cent of respondents felt that they ought to be involved in delivering critical appraisal training, however less than a third (29%) are actually involved. Librarians are involved in critical appraisal facilitation at various levels. Conclusions: Debate continues over the extent of librarian involvement in delivering critical appraisal training. As long as healthcare librarians recognise their own capabilities and identify the boundaries within which they feel comfortable then there is no reason why they should not be involved in delivering critical appraisal training.  相似文献   

7.
《The Reference Librarian》2013,54(27-28):5-16
Reference librarians are persons who deal with users directly, providing services which cover a wide range of subjects and formals. Sometimes these librarians have subject expertise or are strong in certain areas. Serials librarians are also providing services to users but the nature of their contribution is sometimes overlooked, often misunderstood. The serials librarian can provide a useful link to the world of periodicals, journals, directories and other reference sources because he or she is familiar with the types of materials available, the treatment of serials, and the problems which are posed by this format's complexity. This paper presents the role of the serials librarian not only as a technical services professional, but also as a valuable associate to reference and public services. The main purpose of this discussion is to describe ways in which both reference and serials librarians can work together toward the ultimate goal of providing quality patron service.  相似文献   

8.
The sheer power and scope of Internet information services are o~eninet:h e oublic's eve to the volume of information available in akay &at tr&ional 6brary service points have never quite managed Are librarians missing the point in how information options are presented to the public? Do we need to shift ow emphasis on the importance of specific skills and abilities required by front line librarians? Or, do we need to emphatically emphasize service as a primary mission in library services? In addition to basic core competencies, today's reference librarian must be committed to providing superior public service to library clientele and that commitment must be immediately apparent to each user.  相似文献   

9.
图书馆的能力主要表现为图书馆员的能力,图书馆的发展水平取决于图书馆员的能力。持续地关注图书馆员的能力建设问题,图书馆才能不断创新,持续发展。通过研究型图书馆员核心能力的技能模型构成和技能体现,提出适应新信息环境和发展需要的能力要求,能够让图书馆员积极地应对用户需求和行为变化,更新服务内容和方式,提高服务质量。  相似文献   

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11.
Background: Many healthcare librarians are undertaking training in critical appraisal but a significant number are not cascading the training to their end‐users. Objectives: To examine the barriers to healthcare librarian involvement in delivering critical appraisal training. Methods: A questionnaire survey of 57 library services across 48 NHS Trust Library Services in north west England followed up with 21 semi‐structured interviews. Results: Two types of barriers were noted: extrinsic barriers (organisational, environmental, training, role expectations) and intrinsic barriers (knowledge, skills, attitude). Conclusions: These barriers are not mutually exclusive and by overcoming one of them it does not necessarily follow that healthcare librarians will engage in delivering critical appraisal skills training. The challenge lies in developing strategies to deal effectively with these barriers to encourage and support healthcare librarians in the delivery of critical appraisal training at a level at which they feel confident and able.  相似文献   

12.
OBJECTIVE: To establish a journal club for librarians, which aimed to develop appraisal skills and assist in the application of research to practice. METHODS: Fourteen health librarians were invited to attend a journal club. Each month a librarian was responsible for preparing a scenario, choosing a research paper, and selecting a checklist. The paper was appraised by the club, and a critically appraised topic (CAT) prepared. Six months later, a questionnaire was sent to all librarians. RESULTS: Six out of 14 librarians attended the journal club and five out of six returned the questionnaire. All five agreed that attending the journal club helped them develop appraisal skills, write a CAT and be more critical of research. Four agreed they always identified a research paper first, then formulated a question. One librarian agreed that applying results to their own practice was difficult, one disagreed and three were neutral. CONCLUSION: Journal clubs can be effective at developing appraisal skills and writing a CAT, as well as increasing the reading of library research. Librarians still need assistance in identifying and using questions directly from their own practice. The journal club has helped some librarians to apply evidence to practice, but others find the research is not always directly relevant.  相似文献   

13.
OBJECTIVE: An updated systematic review was carried out of research studies looking at the value and impact of library services on health outcomes for patients and time saved by health professionals. METHODS: A comprehensive systematic search was undertaken of the published literature to September 2003 in ERIC, LISA, MEDLINE, PREMEDLINE, EMBASE, the Cochrane Controlled Trials Register and Google. Some handsearching was carried out, reference lists were scanned and experts in the field were contacted. Twenty-eight research studies of professionally led libraries for health-care staff, including clinical librarian projects, met the inclusion criterion of at least one health or 'time saved' outcome. Papers were critically appraised using internationally accepted criteria. Data were extracted and results were summarised using a narrative format as the studies were heterogeneous and precluded a statistical analysis. RESULTS: There is evidence of impact from both traditional and clinical librarian services. The higher quality studies of traditional services measured impacts of 37-97% on general patient care, 10-31% on diagnosis, 20-51% on choice of tests, 27-45% on choice of therapy and 10-19% on reduced length of stay. Four studies of clinical librarian projects suggested that professionals saved time as a result of clinical librarian input, and two of these studies showed evidence of cost-effectiveness. However, the clinical librarian studies were generally smaller, with poorer quality standards. CONCLUSIONS: Research studies suggest that professionally led library services have an impact on health outcomes for patients and may lead to time savings for health-care professionals. The available studies vary greatly in quality but the better quality studies also suggest positive impacts. Good practice can be gathered from these studies to guide the development of a pragmatic survey for library services that includes the direct effects for patients among the outcome measures.  相似文献   

14.
In most academic libraries, reference librarians are confronted with increasing patron demands for online database searching. Since this type of service requires unique skills and expertise, there is also demand for librarians who can provide traditional reference service integrated with online searching. This article will examine five critical factors which must be considered for successful functioning of search analysts as reference librarians: professional training, background knowledge and working experience in reference services, personality characteristics and interpersonal skills, the marketing of online services, and patron evaluations supplemented by postsearch reference assistance.  相似文献   

15.
学科馆员在高校图书馆知识服务中扮演着非常重要的角色,高校图书馆知识服务的开展对学科馆员的素质和知识结构提出了较高的要求。在分析图书馆知识服务内涵的基础上,探讨了学科馆员的培养模式,以提高学科馆员知识服务能力。  相似文献   

16.
《The Reference Librarian》2013,54(34):107-126
The change in attitude from acquisition to access requires a new kind of librarian. What are the skills needed by "access librarians?" What kind of leadership role will they play in library service? Are libraries ready for these changes? How can library-schools make a curriculum out of the skills needed for access and leadership? If properly prepared, new visions of access will come from librarians to lead the field into the twenty-first century.  相似文献   

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18.
嵌入式馆员——图书馆用户服务新理念   总被引:5,自引:0,他引:5  
本文阐述了嵌入式馆员产生的背景、概念的提出及不同的含义,并介绍了国外图书馆嵌入式馆员服务的实践,着重探讨嵌入式馆员服务模式的实质与特点及对馆员的要求.指出嵌入式馆员服务是图书馆用户服务的新方向.  相似文献   

19.
Librarians have different perceptions on the employment of social media in library services. This research focused on investigating the perceptions that academic librarians in Ghana hold about the employment of social media in providing reference and user services. A quantitative research approach employing a Likert-type questionnaire was used in soliciting the views of 99 librarians from six top public and private universities in Ghana on their perspective on the use of social media in providing reference and user services. The findings of the study indicate mixed perceptions on the application of social media in reference and user services. These are variously attributed to lack of skills on the part of librarians to use social media, low bandwidth and poor internet connectivity, and inadequate support/motivation from parent institutions among others. As a result, librarians found the traditional mode of service delivery more comfortable, though they knew the importance of social media in their services. The study recommended, among others, development of skills and sensitization workshops to whip up interest in librarians to use social media in reference and user services.  相似文献   

20.
目的:构建科学、合理、规范的高校图书馆员工绩效考核指标体系,使馆员能够自我调整工作行为,提高服务质量,提升图书馆的整体绩效水平。方法:通过文献研究和实地考察,了解目前图书馆的绩效考核现状,采用德尔菲法和层次分析法确定考核指标和权重。结果:构建了一套三级指标体系,包括4个一级指标、10个二级指标和59个三级指标,同时给出了各指标的权重和分值。结论:该考核指标体系能有效提高图书馆员工在科研创新、管理或社会工作等方面的积极性。  相似文献   

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