共查询到20条相似文献，搜索用时 31 毫秒
1.
《图书馆管理杂志》2013,53(3-4):511-512
ABSTRACT The past ten years have seen remote access to electronic resources emerge as the preferred method of use for many, if not most, library patrons. Unfortunately, the misuse of the Internet has also led to a culture in which many personal computer users feel they must install accessory programs that complicate the normal processes associated with the retrieval of Web-based information. Various programs that users install, often with the best of intentions, can interfere with the authentication processes that many libraries and their vendors use. An exploration of firewalls, ad-blockers, pop-up blockers, Web accelerators, and similar software will examine the complications caused by popular programs in each category when users attempt remote access to library-provided information resources. Additional exploration will focus on similar complications experienced by users behind workplace firewalls. Discussion of each type of software will include minimally invasive remedies to recommend to users and suggestions for managing the technical support burden. Particular attention will focus on the interaction of firewalls and related software with popular remote access solutions such as EZproxy. Finally, analysis of this situation will include consideration of human factors, including suggested messages to convey to skeptical patrons and network administrators. 相似文献
2.
《The Reference Librarian》2013,54(93):43-57
Abstract The climate of change in music reference represents a challenge to librarians. The three issues in the library literature that probably have the greatest impact on music reference service and are the subject of this paper are changes in users, sources, and modes of access to sources. These three issues are certainly related, as users need to use sources, and they need to know how to access them in order to use them. Reference librarians are called upon to mediate this process. Music library collections have their own peculiarities, however. Because they contain a wider variety of materials than many other kinds of library collections, reference librarians for music collections must be aware of the format, content, and intended uses of these materials, as well as the research patterns of their patrons. In the recent past, as cultural norms have changed with the paradigm of Western culture, users have wanted to use music libraries in new ways, and librarians are challenged to accommodate them. The musical genres used and requested by today's library patrons are different than they once were, both for listening and for academic study. Musical reference sources are being issued in electronic formats, and this represents a challenge for some users. The expanded use of interlibrary loan and electronic access to materials represents new opportunities and challenges. Music librarians are being called upon to provide services to patrons they may never see. 相似文献
3.
Matthew B. Hoy 《Medical reference services quarterly》2017,36(1):73-78
The high cost of journal articles has driven many researchers to turn to a new way of getting access: “pirate” article sites. Sci-Hub, the largest and best known of these sites, currently offers instant access to more than 58 million journal articles. Users attracted by the ease of use and breadth of the collection may not realize that these articles are often obtained using stolen credentials and downloading them may be illegal. This article will briefly describe Sci-Hub and how it works, the legal and ethical issues it raises, and the problems it may cause for librarians. Librarians should be aware of Sci-Hub and the ways it may change their patrons’ expectations. They should also understand the risks Sci-Hub can pose to their patrons and their institutions. 相似文献
4.
《Library & information science research》2022,44(3):101177
Public library systems' websites were often the sole means for older patrons to access library services and programming during the COVID-19 pandemic. This study integrated Pauwels' (2012) framework to analyze 25 Ontario public library systems' websites for evidence of their available programming for older adults during the early months of COVID-19. The 640 identified programs for older adults revealed a number of patterns, including issues regarding visibility and representation of older patrons on library websites as well as assumptions surrounding older adults' access to technologies. Discussions consider three implications for public libraries as they reopen and create new virtual spaces “postpandemic”: questioning (re)distributions of resources that support both virtual and in-person services, questioning implicit assumptions that digital connection will foster social connection, and questioning the effects of the library as a virtual space on feelings of social connectedness. 相似文献
5.
Computers and productivity tools help library patrons to access information, generate insights, structure results into a useful format, and produce knowledge. The use of these productivity tools by patrons requires librarians to alter their traditional professional role, which was primarily to provide information access for patrons, so that they can also provide expanded services and support to these patrons. This study focuses on understanding the computer and productivity tool skills that librarians desire for their new role in assisting patrons with information integration. Many aspiring and working librarians perceive their computer and productivity tool competencies as ranging from novice to proficient, and hope to increase their competencies to very skilled. 相似文献
6.
《Library Collections, Acquisitions, and Technical Services》2003,27(1):61-71
Librarians generally assume that serial check-in is an essential function. The authors challenge this assumption, maintaining that the practice does not stand up to thoughtful scrutiny. The check-in process does make possible such practices as routine claiming, binding, and the tracking of title and frequency changes, but many of these ancillary functions do little to help library patrons gain access to journal content; the functions can be accomplished by other, less time-intensive means. The authors believe that in the vast majority of cases, staff time currently devoted to check-in could be much more effectively utilized and patrons better served if check-in were eliminated in favor of a much more abbreviated and pragmatic process. Librarians at the University of Nevada, Reno, have conducted a year-long experiment in eliminating serial check-in, and found that doing so enabled them to reallocate staff time in ways that significantly enhance patron access to serial content without any appreciable negative impact on patron access to print issues. 相似文献
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8.
The purpose of this article is to show how analysis of historical data from reported e-resources access problems at the Georgia State University Library was employed to improve the format and quality of future access problem identification and reportage and to create training for public services staff. The goal of the training was to provide front line staff at public service points with an appropriate level of knowledge, enabling them to either resolve basic issues with patrons in real time, or to report critical information effectively to others, thereby ensuring faster and more accurate problem resolution. The authors discuss the development, delivery, and impact of this ongoing training. 相似文献
9.
《The Reference Librarian》2013,54(31):3-13
The State Information and Reference Center of the California State Library provides a number of special services for its partons. These services include compilation and distribution of publications such as Management Trends, a selective annotated bibliography focusing on current trends in business and management, and Special Topics, an irregular series focusing on topics of current interest such as childcare, biotechnology and illiteracy. Other services include providing patrons with direct access to the University of California's online catalog, and indirect access to hundreds of commercial databases. As a service to our very busy patrons, library staff will also gather and send library materials to the offices of patrons who request the service. 相似文献
10.
《The Reference Librarian》2013,54(67-68):257-271
Summary The Americans with Disabilities Act of 1990 (ADA) motivated libraries all over the United States to evaluate their accommodations and services to patrons with disabilities. This article presents a case study of the Texas Tech University Libraries project to meet the needs of their patrons in relation to ADA. The study focuses on including adaptive technologies in the library environment to aid blind, hearing, visually and physically-impaired patrons and increasing library staff awareness of the needs of patrons with disabilities. Findings from the study will also benefit school, public, and special libraries that are evaluating their access for patrons with disabilities. 相似文献
11.
This article presents an overview of the methods, findings, and the general implications of the 2007 Public Libraries and the Internet study. This annual study has chronicled public libraries' provision of Internet access to patrons and a range of related issues since the early 1990s. The 2007 study focused on the provision and maintenance of Internet access and services, infrastructure issues, community impacts of the technology, training, library technology funding, and e-government roles of public libraries. This article details these findings, exploring how the 2007 data compare to previous studies. It also considers the implications of these comparisons in terms of the levels of service that libraries are able to provide, the challenges that libraries face in providing these services, and the ways in which communities and governments rely on public libraries to guarantee public Internet access. 相似文献
12.
《Journal Of Access Services》2013,10(3):27-36
ABSTRACT This article shares the experience of implementing, enhancing, and publicizing access to the American Sign Language (ASL) video collection distributed by California Department of Education. The author discusses the issues of service to deaf and hearing-impaired people, including policy adjustments, staff training, and development of the special program to assist disabled users of the ASL video collection. This collection is specifically designed for deaf and hearing-impaired patrons who might otherwise be underserved. The ASL Video Sharing Program described in the article increased special users' access to the video resource through innovative use of computer and Internet technologies. 相似文献
13.
数字图书馆的用户管理与服务 总被引：89，自引：1，他引：88
文章提出了数字图书馆的虚拟用户概念 ,分析了虚拟用户利用信息资源的特点。认为数字图书馆有必要通过用户认证和访问授权的机制对虚拟用户进行管理 ,并研究他们访问和利用数字资源的规律。将数字图书馆复杂的用户界面进行集成和简化、开展网上咨询、提供个性化服务和培训是虚拟用户服务工作的重要内容 相似文献
14.
ABSTRACT Prospero is an electronic document delivery project initiated by the John A. Prior Health Sciences Library at The Ohio State University resulting in a software program that provides patron access to documents that are transmitted using the Ariel system. Using Prospero, documents no longer have to be manually printed out, packaged, and distributed. Patrons no longer have to come to the library to pick up documents or wait for them to be delivered. Documents can be accessed from wherever patrons have Internet access. This paper provides an overview of the Ariel system, background on the evolution of electronic ILL services, and details the development and features of the Prospero system. 相似文献
15.
Shannon Pritting Timothy Jackson Michael Mulligan 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):11-24
The application and IT ecosystem of academic libraries typically includes multiple systems, with crucial functions requiring using or sharing information between them. However, library systems are often not well integrated, making workflows and system interactions less than optimal for both staff and patrons. The method to integrate systems that the IDS Project took was to create a middleware platform, IDS Logic, that can connect multiple library systems and open or vendor web services to create the best resource sharing experience for staff and patrons. One specific application that is hosted within the IDS Logic middleware platform is Article Gateway, which uses resource-sharing technology and workflows to deliver fast or instant access to research material to users with little or no staff time and removes as many barriers to user access as possible. Where resource sharing has typically sought to deliver articles in one-to-two days, libraries using Article Gateway typically deliver a significantly higher percentage of articles to patrons within a few hours. 相似文献
16.
Providing a current awareness service to patrons has long been a concern of many health sciences librarians. Dental librarians have a unique challenge in providing current awareness to patrons as the literature has not always been available in a timely manner through traditional systems. This article will discuss the evolution of current awareness systems, the issues facing dental librarians with regard to providing dental current awareness, and how the Wilson Dental Library addressed those issues. 相似文献
17.
Laura Childs 《期刊图书馆员》2017,73(1):58-67
Public librarians uphold an ethical commitment to protect the intellectual freedom of their patrons, but when information is accessed online, users become vulnerable to censorship and surveillance. The public library is a democratic institution in which patrons should be able to interact with information free of restriction or judgment, and this right is threatened by the conflict between access and privacy. Librarians should reject the notion that they are neutral and instead adopt a political stance in defense of intellectual freedom; they should actively combat surveillance and limitations on access. A framework for activism can be found within Birdsall’s theory of progressive librarianship. 相似文献
18.
Today, access to digital information is essential to patrons using public libraries, whether they have contact with computers at home, work or school or whether the public library is their only contact. In order to evaluate and ultimately enhance public library digital resources and services, it is critical for administrators, librarians and digital information architects to recognize the impact their current digital offerings have on users. This study utilizes a survey to gauge the perceptions of patrons who use digital resources and services in six urban New England public libraries as part of ongoing research into digital information access in public libraries in the United States from the perspective of users. 相似文献
19.
《Journal of Business & Finance Librarianship》2013,18(1):23-39
Abstract Geospatially referenced data is gaining popularity as a format for primary data in business, but few business libraries offer GIS services. This paper can be used as a guide for business librarians seeking to implement GIS services for patrons. First, a brief introduction to GIS is presented. Then, major implementation issues are highlighted and literature sources are presented for each. Discussions include the incorporation of GIS education into business curricula, GIS software choices, and WWW sources of geospatially referenced data sets and information. Finally, suggested readings are included in the appendix. 相似文献
20.
《The Reference Librarian》2013,54(36):7-16
A majority of Americans surveyed indicated a need for occupational information and career planning assistance. Career counseling is a process of examining individual needs, goals, values, workplace issues, and personal constraints, as well as information about occupations, career ladders, options and specific employment opportunities, and relating all this information to make decisions about work and other career issues. Developmental theories of career counseling can be used as a framework for examining theories of career development. Other ways to examine career development are through occupational choices, work adjustment, a combination of choice and adjustment process theories, and decision-making. The role of the librarian is one of facilitating access to the abundance of career information available, and empowering patrons to use this information to make intelligent decisions about not only their careers, but also other areas of their lives as well. 相似文献