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1.
Abstract

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.  相似文献   

2.
Abstract

The article reports the results of a visual survey of library Web sites conducted over a seven-month period in 2000. Included in the survey were 100 ARL libraries in public and private universities in the United States. The author sought information about the libraries' policies regarding access to services and resources for unaffiliated users-library users who are not students, faculty, or staff of a library's parent institution. The author focused on four areas: entrance to the building, circulation policies, interlibrary loan service, and the use of proprietary databases. The author also looked for mention of services to unaffiliated users in library mission statements and the costs for use of services or resources. As expected, the variation among library Web sites was great, in terms of the amount of information provided, the level of access to services and resources, and the cost for access. No attempt was made to confirm the information by direct correspondence with staff at the libraries, in part because the intent was to determine only what one could learn from a library's Web site.  相似文献   

3.
《The Reference Librarian》2013,54(75-76):287-292
Summary

It is the policy of the University of Illinois at Urbana-Champaign to maintain a quiet and otherwise appropriate environment to assure an atmosphere conducive to study in all units of the University Library System. It is incumbent upon library users to conduct themselves in accordance with the rules of the University Library. It is expected that those who use the University Library System will do so responsibly and appropriately without harassing other users or library staff and without damaging the Library's facilities or its collections.

At Illinois, partnerships have been organized with the campus police to make the library a safe place for all users. With the assistance of our library security staff we have an excellent working relationship with the University Police Department. These partnerships promote initiative for learning and build a desire to pursue a deeper sense of being.  相似文献   

4.
Abstract

In January 2016, the University of Toledo Libraries implemented EBSCO Discovery Services (EDS) as its discovery layer. Administrators questioned whether users were able to find consortial material in the EDS, so they assembled a task force to conduct a pilot usability test. The task force gathered demographic data and recorded the screens of 25 students answering six task questions. Results showed participants could easily find most items except books, and for tasks that were open-ended, many students continued searching even though they found relevant material. To determine why participants could not find books, the task force consulted with EBSCO and discovered a configuration problem that was easily resolved by editing a mapping table and adding a custom limiter for print books. The searching issue was more difficult to determine, and the task force suggests a lack of library instruction may be at least partly to blame. Libraries invest significant resources in discovery layers. If users have difficulty using them or finding relevant material for their assignments, libraries need to address that issue and instruction is one solution. This pilot study reports on what the University Libraries did to make the EDS more usable for its users.  相似文献   

5.
《图书馆管理杂志》2012,52(3-4):304-312
ABSTRACT

During the past decade we have noted a marked increase in the use of special collections materials in the university classroom. This presents the library with an opportunity to assert its role as a unique and irreplaceable contributor to the University's core mission. Asserting this is predicated on the assumption that an instructor's goals will be met, that students will become successful researchers, and that library staff will survive the encounter. This is not easy to accomplish and this article is an attempt to describe those elements that we have found to be central to a successful instructional outcome.  相似文献   

6.
Objective:In 2018, the Network of the National Libraries of Medicine (NNLM) launched a sponsorship program to support public library staff in completing the Medical Library Association''s Consumer Health Information Specialization (CHIS). The objectives of our study were to: (1) determine whether completion of the sponsored specialization improved ability to provide consumer health information; (2) identify new health information services, programming, and outreach activities at public libraries; (3) investigate benefits of the specialization; and (4) determine the impact of sponsorship on obtaining and continuing the specialization.Methods:We used REDCap to administer a 16-question survey in August 2019 to 224 public library staff who were sponsored during the first year of the program. We measured competence in providing consumer health information aligned with the eight Core Competencies for Providing Consumer Health Information Services [1] as well as new activities at public libraries, benefits of the specialization to public library staff, career gains, and the likelihood of continuing the specialization based on funding.Results:More than 80% of 136 participants reported an increase in core consumer health competencies, with a statistically significant improvement in mean competency scores after completing the specialization. Ninety percent of participants have continued their engagement with NNLM, and more than half offered new health information programs and services. While more than half planned to renew the specialization or obtain the Level II specialization, 72% indicated they would not continue without NNLM sponsorship.Conclusions:Findings indicate that NNLM sponsorship of the CHIS specialization was successful in increasing the capacity of public library staff to provide health information to their communities.  相似文献   

7.
《Public Library Quarterly》2013,32(3-4):77-98
ABSTRACT

Even in the face of widespread domestic use of electronic materials, books within public libraries remain an important source of information for many youngsters. This paper draws on the results of a qualitative English study broadly concerned with young people's information behavior to explore how youngsters locate non-fiction books within such libraries. One of several approaches was taken. Familiar with the placement of materials on the subject of the need, some went directly to the appropriate part of the collection. Others did not know the position of the desired section and combed the shelves randomly, consulted labels on the shelves/walls, sought help from staff or exploited the subject index. Most users wanted information on a certain topic, not a particular item. There were high levels of ignorance of both library terminology and the arrangement of books within the building. The article concludes by making recommendations for both practice and future research, based on the investigation's findings.  相似文献   

8.
Abstract

There is a large body of nonfiction written for a general audience which is infrequently promoted in popular reading collections at academic libraries. The aim of this research is to look at the usage of nonfiction science literature at a large university library in comparison to the science collection as a whole. This information can help librarians to not only determine how best to prioritize the collection of nonfiction science literature, but it can also be used to provide insight into how popular nonfiction science books can be most effectively promoted to library patrons.  相似文献   

9.
Abstract

Tennessee State University was a decade long user of OCLC’s ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC’s new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would eventually replace ILLiad. This article covers three areas of the implementation: communication, staff training, and outreach. Explained is the communication had between library staff and OCLC representatives, what our participation in online cohort training involved, and included are visuals used to inform our campus about Tipasa.  相似文献   

10.
ABSTRACT

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed to, and actively support the university's goals. Much of this work happens via the myriad of interactions library staff at all levels have with students and staff (and indeed community members) of all kinds. When the attitude and behavior of library staff does not truly reflect the library's and the university's branding or goals, this undermines more explicit measures of value. It is important for the leadership of academic libraries to understand and influence how every library staff member views his or her role in the organization, so that their communication is reflective of a confidence in themselves and their profession, and a solid understanding of their institution and the higher education landscape. In large-scale organizational change, both intellectual and emotional buy-in to the organization can wane. We seek to show how a people-centered change process, rather than adversely affecting staff buy-in, could instead increase buy-in to the organizational change.  相似文献   

11.
ABSTRACT

After books and other items are deselected from the library, there remains the problem of what to do with them. Traditional means of disposal such as taking books to the tip can mean a public relations disaster is lying in wait. As alternatives, libraries have given away books to organizations that will value them, or they can sell discarded items to generate revenue. Book sales have changed significantly with the widespread adoption of the Web because this creates a much larger potential market than could be reached with sales in the library. There are many companies that take and onsell discarded library books; some are for profit and some are social businesses. Another option is to sell books to recycling companies because paper recycling is becoming much more widespread. The last, newest, and most innovative option is ‘upcycling’, which means using an old discarded library book to make something new, such as a desk, shoes, or even a chandelier.  相似文献   

12.
Abstract

This papers describes the economic difficulties in Ghana from 1973 to the early 1980's, culminating in a situation where libraries in Ghana, including the UST Library, were unable to acquire library materials. Books in the main library and faculty libraries became so outdated that they were unable to support current academic work. The Library was not able to subscribe to core periodicals and journals.

In 1987, the PNDC government, with the help of the World Bank, instituted a policy to replace scientific equipment and to supply books and journals to higher education institutions. Under the Educational Sector Adjustment Programme (EDSAC), academic libraries in the country received books, journals, and equipment including photocopiers, microfilm/microfiche readers and cameras, and telex machines.

In 1991, the PNDC Deputy Secretary for Education invited the three university libraries to review the procedures for procuring journals for tertiary institutions in view of difficulties which had been encountered in previous years.

Besides materials received under the EDSAC programme, the UST library receives gifts and donations from recognized international agencies. Some of the gifts create problems when materials donated do not cover subject areas of interest to the library. The library also exchanges publications with other institutions as a means of acquiring useful items. The university's calendar and prospectus are the main publications used for the purpose. The Newspaper Registration of Ghana Act, 1963, urges publishers to deposit copies of books published in the country at the UST Library among five others. The majority of publishers flagrantly refuse to do so because the sanctions against defaulters are rarely enforced. The library also receives budgetary allocations, though not enough to purchase books locally.  相似文献   

13.
《The Reference Librarian》2013,54(75-76):235-244
Summary

Library personnel encounter angry library users regularly at various service points. Unpleasant incidents are detrimental to library staff attitudes and morale, and may have a lasting effect on the library staff member. This article describes techniques to lessen the impact of an emotional outburst of a library user and decrease the library staff member's recovery time from the incident.  相似文献   

14.
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15.
ABSTRACT

As staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.

Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models.  相似文献   

16.
Abstract

Reading in Czechoslovakia under Communism did not conform to the official line maintaining that citizens were primarily interested in serious political works. On the contrary, surveys revealed that light fiction and works from the West were the books with the highest public library circulation. The long period of spiritual stagnation led to the degradation of critical ability, one result of which was that some sophisticated and controversial Western works such as John Irving’s The World According to Garp were acceptable to Communist authorities because they were mistakenly deemed “light literature”. In the years immediately following the demise of Communism, Czech public library users did not show a radical change in their choice of titles, but the author points out that the recently improved distribution and availability of both “high” and “low” literature may have altered habits considerably in the period since the survey was done.  相似文献   

17.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

18.
Background:Prior to 2020, library orientation for first-year medical students at Weill Cornell Medicine took the form of an on-site treasure hunt competition. Due to the COVID-19 pandemic, the orientation for the MD class of 2024 was shifted to an all-virtual format. This shift mandated a full redesign of the library orientation.Case Presentation:The Samuel J. Wood Library sought to preserve the excitement and fun of the treasure hunt in the new virtual format. The competition was redesigned as a Zoom meeting using breakout rooms, with library faculty and staff serving as team facilitators. Tasks were rewritten, shifting the focus from the library''s physical spaces to its virtual services and online resources. The redesigned orientation was evaluated using two data sources: a postsession survey of student participants and a debriefing of the library employees who participated. Student evaluations were positive, while the faculty and staff provided numerous suggestions for improving future virtual orientations.Conclusions:A successful virtual library orientation requires careful preparation, including testing the competition tasks, full rehearsal with library facilitators, and a thoughtful approach to technology and logistics. We have chosen to share the materials we developed for other academic health sciences libraries that may wish to take a similar approach to their own virtual orientations.  相似文献   

19.
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20.
ABSTRACT

Hamilton Public Library’s northernmost rural branch in Ontario’s Greater Toronto and Hamilton Area (GTHA) leveraged technology to offer customers Extended Access to the library, a valued community resource. Using a unique model of virtual assistance to support customers remotely, customers connect with information staff at the system’s Central Library, when needed. Library hours increased from 17 to 60 hours per week: customer visits and programming participation subsequently increased. This successful pilot encouraged a second Extended Access Branch, with early data suggesting similar positive results. Now, with careful planning and attention to the pilot principles, additional locations are planned.  相似文献   

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