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1.
The relationships among manager communication openness,nonverbal immediacy,and subordinate motivation 总被引：1，自引：0，他引：1
The relationship between managers' communication behaviors (openness and nonverbal immediacy) and subordinates' motivation were examined. Wharton MBA candidates were videotaped participating in an organizational simulation to resolve interpersonal conflict. Subordinates completed self‐report measures regarding openness and motivation; independent coders rated managers' nonverbal immediacy behaviors. Analysis indicated that communication openness was positively and significantly related to motivation, while nonverbal immediacy and motivation was slightly related although not significantly. The positive, yet tentative relationship between openness and immediacy, indicated that these variables occur together. Results of the multiple regression reveals that openness was more predictive of motivation, while immediacy had a more indirect impact. 相似文献
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Michael W. Kramer Rebecca J. Meisenbach Glenn J. Hansen 《Journal of Applied Communication Research》2013,41(1):18-39
Approximately 25% of Americans volunteer annually (Bureau of Labor Statistics, 2011). As organizational members, they face uncertainty concerning their roles, their relationships, and their organizations (Kramer, 2004). Volunteers likely face different uncertainty management issues than employees who have been the focus of most previous research. Volunteers have a different psychological contract and different motivations than employees (Rousseau, 1990). This study examined issues of uncertainty management of volunteer members in a particular setting, a community choir. In particular, it found that supervisor and peer communication and other internal factors, such as more preparation time and less difficult tasks, were associated with higher levels of certainty for members of a community choir. In addition, higher levels of certainty and additional external factors such as family support for participation and lack of conflicts were associated with higher levels of satisfaction and identification and a greater willingness to recruit for the organization. Results have implications for improving communication to increase volunteers' certainty and increasing their voluntary participation in organizations. 相似文献
3.
Information adequacy,job satisfaction and organizational culture in a dispersed‐network organization
This investigation examined the relationship of information adequacy to job satisfaction and organizational culture in a healthcare organization with both office and field personnel. Information adequacy was assessed in four areas: personal performance, organizational policies, organizational performance, and organizational objectives. Comparisons of field and office personnel indicated that they did not differ on information adequacy or job satisfaction; they did, however, differ on several dimensions of organizational culture. Also, the relationship of information inadequacy to job satisfaction and organizational culture differed for employees depending on whether they worked primarily in the field or primarily in the office. Implications of the findings are drawn for organizations with a dispersed‐network structure. 相似文献
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Communication privacy management theory maintains permeability rules manifest as communication strategies used during conversation. Although postdivorce families tend to privilege openness, this conclusion is based on recalled reports and single discussions about negatively valenced topics. To determine whether ambiguity functions as a manifestation of permeability rules and its effects on relational satisfaction and psychological well-being, 39 parent-emerging adult child dyads discussed one negatively valenced and one positively valenced postdivorce topic. Results indicated parents were ambiguous while discussing negatively and positively valenced topics, and children were perceptive of parents' ambiguity during the conversations. No differences were found between parents' use and children's perceptions of parents' ambiguity. Further, children's relational satisfaction and psychological well-being were affected by ambiguity in both discussions. 相似文献
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The purpose of this study was to examine the extent to which doctoral faculty advisors’ reports of their advisees’ use of relational maintenance behaviors are associated with the advisors’ perceived relational characteristics (i.e., liking, communication satisfaction, relational satisfaction, trust, and control mutuality) and relational uncertainty (i.e., behavioral, mutuality, definitional, and future uncertainty). Doctoral faculty advisors (N = 141) completed a questionnaire in reference to their relationships with a specific doctoral student advisee. The results of canonical correlations largely supported the predictions in that the advisors’ reports of their advisees’ use of relational maintenance behaviors were associated positively with the five relational characteristics but associated negatively with the four types of relational uncertainty. These findings extend both extant relational maintenance and advisor-advisee research. 相似文献
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A 12‐item Relational Satisfaction Scale (RSS) was developed and examined for reliability and validity. Reliability (Cronbach's alpha) for the RSS was high at .89 (M = 43.91, SD = 6.89). In Study I, full time employees (N = 228) reported attitudes about group work, assertiveness, responsiveness, perceptions of feedback and relational satisfaction in work groups. All four variables were positively correlated to relational satisfaction. In Study 2, the RSS along with measures of loneliness, cohesion and consensus were administered to 210 students involved in on‐going decision‐making projects. Positive relationships were found for relational satisfaction and cohesion and consensus, with a negative relationship for loneliness. Implications for future research are discussed. 相似文献
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Lawrence B. Rosenfeld Jack M. Richman Steven K. May 《Journal of Applied Communication Research》2004,32(1):28-54
This investigation examined the relationship of information adequacy to job satisfaction and organizational culture in a healthcare organization with both office and field personnel. Information adequacy was assessed in four areas: personal performance, organizational policies, organizational performance, and organizational objectives. Comparisons of field and office personnel indicated that they did not differ on information adequacy or job satisfaction; they did, however, differ on several dimensions of organizational culture. Also, the relationship of information inadequacy to job satisfaction and organizational culture differed for employees depending on whether they worked primarily in the field or primarily in the office. Implications of the findings are drawn for organizations with a dispersed-network structure. 相似文献
9.
《Communication monographs》2012,79(3):307-355
Six themes of physicians' relational communication were hypothesized to predict patients' satisfaction and compliance, to relate to strategies used by physicians to gain compliance, and to relate to frequency of physician‐patient contact. Telephone interviews with 234 adults who had seen a primary care physician within the previous six months confirmed that perceived relational communication was strongly related to affective, cognitive, and behavioral satisfaction. More expressions of receptivity, immediacy, composure, similarity, and formality and less dominance by the physician were associated with greater patient satisfaction. Only perceived similarity related to patient‐reported compliance. Several relational message themes were associated with physicians’ use of 17 verbal compliance‐gaining strategies. More prior contact also was associated with more perceived use of immediacy and receptivity messages by the physician and with more satisfaction. Finally, satisfaction was modestly correlated with compliance. 相似文献
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Guided by the intergroup contact hypothesis and intergroup contact theory, the authors examined US Americans' (N=403) communication experiences and relational solidarity with their most frequent Japanese contact and associations with their attitudes toward Japanese as a cultural group. Structure Equation Modeling (SEM) results showed that both communication frequency and quality had an indirect effect through relational solidarity on affective, behavioral, and cognitive attitudes, demonstrating the critical mediating role of relational solidarity. Results also revealed that communication quality was positively and directly associated with the attitudinal measures. Implications of the findings are discussed with respect to prior literature on relational communication in intergroup and intercultural contexts. 相似文献
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《Communication monographs》2012,79(4):354-355
Previous research on the use of relational maintenance strategies in marriage was replicated and extended by examining diary logs of 103 married couples kept over a two‐week period. Gender differences within the marital dyads were examined. Additionally, the effect of relational satisfaction or comparison level was explored, in terms of an interdependence theory explanation of relational maintenance strategy use. The results showed significant differences between husbands and wives for openness, network, and especially tasks strategies. Wives invariably used more of each type of relational maintenance strategy than their husbands. No effects of relational satisfaction emerged, which suggested that an interdependence theory explanation of relational maintenance strategy use may be inappropriate. An ad hoc assessment of the effect of length of marriage on strategy use was significant and indicated a general decline in the use of all types of strategies as years married increased. 相似文献
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Using Schwartz’s (2000) conceptualization of decision maximization, we sought to understand how an individual’s propensity to maximize in relationships factored into personal, relational, and communication outcomes. In Study 1, 343 participants currently involved in romantic relationships completed measures of relational maximization along with measures of regret, life satisfaction, closeness, trust, relational satisfaction, and relational uncertainty. In Study 2, 272 participants were surveyed about their tendency to maximize in relationships along with affectionate communication and relational maintenance behaviors. Results from both studies revealed that the tendency to maximize in relationships was negatively correlated with relational outcomes (closeness, trust, satisfaction) and communication outcomes (affection and some relational maintenance behaviors). Furthermore, relational maximization was positively related to regret and relational uncertainty. 相似文献
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Patricia M. Sias 《Communication Studies》2013,64(4):375-395
This study examined the extent to which the amount and quality of work‐related information employees received was associated with the quality of their relationships with peer co‐workers and their immediate supervisors. Results indicated that supervisor–subordinate relationship quality was positively related to both the amount and quality of information employees received from their immediate supervisor. In addition, employees’ proportions of information peer relationships were negatively related, and their proportions of collegial peer relationships were positively related, to the quality of information they received from their co‐workers. Regression analyses also indicated that the quality of information employees received from their supervisors and co‐workers was positively related to their job satisfaction and commitment to the organization. 相似文献
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Kevin G. Lamude Joseph Scudder Donna Simmons Patricia Torres 《Communication Research Reports》2013,30(1):60-67
This study examined the relationship between newly hired employees’ characteristics (i.e., temporary vs. regular employee, superior‐subordinate gender‐dyad combinations), supervisors initial tactics of influence, subordinate communication satisfaction, and quality of leader‐member exchange. Results from 148 (71 temporary) new hires indicated (a) employee characteristics were not significantly related to the leader‐member exchange, (b) supervisors initial use of prosocial influence tactics were significantly and positively related to the quality of leader‐member exchange, and (c) subordinates’ satisfaction with communication was significantly and positively related to the quality of leader‐member exchange. 相似文献
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Veronica Lynn Gibbs Lawrence B. Rosenfeld Manoochehr Javidi 《Communication Research Reports》2013,30(2):209-220
This study assessed the relationships among self‐reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel. 相似文献
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《Government Information Quarterly》2014,31(4):574-583
The use of information and communication technologies (ICTs) in public organizations increasingly holds the potential to improve transparency, accountability, and public participation, by providing a more effective and efficient disclosure of information to the citizens and organizations and by providing channels for interaction with the government. While transparency and interactivity features of government websites constitute two critical elements for public participation and democracy facilitated by web-based technologies, little research has been done to explain why some public organizations choose to deploy website technology more openly with these features. This paper aims to examine the managerial, organizational, and environmental factors that are related to variation in transparency and interactivity features of local government websites, which we believe are key dimensions to governmental website openness. The paper first develops a literature informed conceptual model of governmental website openness and then tests this model using data from a national survey of 850 government managers in 500 cities. The model results are compared across three different departments: community development, finance, and police department. Overall findings indicate that higher website openness is positively related to increased frequency of public participation in agency decision making and civil society influence, increased technical capacity, lower organizational control, and higher perceived usefulness of website technology. In addition, due to differences in the operating contexts of the departments, the effects of organizational control, technical capacity, environmental influences, and perceived usefulness of website technology on governmental website openness tend to differ by the type of department. 相似文献
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《Communication Teacher》2013,27(1):50-64
Course: Small Group Communication The purpose of this assessment was to examine whether differences exist between students who self-select their classroom work group members and students who are randomly assigned to their classroom work groups in terms of their use of organizational citizenship behaviors with their work group members; their commitment to, trust in, and relational satisfaction with their work groups; and their self-reports of affective learning and cognitive learning. Participants were 126 students enrolled in a small group communication course. While students who self-select their group members and students who are randomly assigned to their groups do not differ in their use of organizational citizenship behaviors with their classroom work group members, students who self-select their classroom work group members do report higher levels of commitment, trust, and relational satisfaction, as well as more affective learning and more cognitive learning, than students who are randomly assigned to classroom work groups. 相似文献
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The data used in this article is based on the reviewing of relevant literature to provide an overview of the concepts of organizational commitment, job security, and interpersonal relations, as well as on the results of the original online survey, conducted by the article's authors, held in 2012 in Estonian university libraries governed by public law. On the basis of the current study it can be said that Estonian university librarians’ are generally committed and loyal to their library, but significant influencers of that are general job satisfaction, job security feeling, good relationship with the closest colleagues, and support and recognition from direct supervisor. However, the sign of a danger is that 42% of the respondents are ready to change their job, if a more suitable opportunity is available. The results also show that the length of employment in a particular library is positively correlated with job commitment. The biggest challenge for managements of the university libraries in Estonia is to keep young professionals not only committed to their current libraries, but also committed to their chosen occupation. Management should also pay more attention to improve communication between direct managers and employees, and to improve the job security feeling among librarians. 相似文献
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The purpose of this study was to examine how differences in organizational control expectancies affect superior‐subordinate interaction and relational certainty. Employees (N = 280) from several organizations completed measures of perceived control, attributional confidence, and superior‐subordinate interaction. Results indicated significant relationships between subordinates ‘ work locus of control orientation with relational certainty and superior‐subordinate relationship quality. A large effect was observed between subordinates ‘ report of relational certainty with supervisor and supervisor leadership style. 相似文献