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1.
美国高校图书馆延伸服务及其对我国的借鉴意义   总被引:1,自引:1,他引:0  
延伸服务是高校图书馆冲出图书馆围墙的限制,主动为高校师生提供的服务。以案例分析的方式介绍美国高校图书馆面向不同用户群开展的延伸服务,其中包括:大学新生、少数民族生、住校生和专门院系的师生。美国高校图书馆延伸服务的创新对我国高校图书馆更好地开展延伸服务具有重要的借鉴意义。在开展延伸服务的过程中,高校图书馆应该在拓展服务内容的基础上,合理安排时间和空间、采用灵活多样的宣传方式,并积极与高校相关部门开展合作活动。  相似文献   

2.
Although outreach is a common activity in academic libraries, little has been written about strategies for assessing library outreach efforts. Assessing outreach efforts is important in order to measure the success of the outreach activity, identify areas for iterative improvement, and demonstrate the value of the outreach activity to stakeholders. This article is a case study describing the multifaceted strategies employed to assess a major outreach event, Texas A&M University Libraries annual Open House event. It details demonstrating value and programmatic improvement as the articulated goals for outreach assessment as well as the specific strategies used and the insights gleaned from each assessment strategy.  相似文献   

3.
《The Reference Librarian》2013,54(94):95-108
Abstract

Throughout the 1990s, many academic libraries undertook major restructuring initiatives. In many cases, this involved merging a Government Documents Department with a General Reference Department. At the University of Oregon Libraries, a different approach was taken. Between 1998 and 2000, the Business Reference service and Map Collection was successfully integrated into the Government Documents Collection. With these three collections now available through one service point, many new opportunities have been created for enhanced reference services, library instruction, collection development, and outreach across campus and into the community. [Article copies available for a fee from The Haworth Document Delivery Service:  相似文献   

4.
Abstract

The tremendous expansion of online information sources has prompted academic librarians to increase their outreach to undergraduates of the “Net Generation” in an effort to more effectively promote their libraries' resources to these students. Such outreach programs involve identifying library resources that support the information-seeking behaviors of Net Generation undergraduates, as well as establishing collaborative relationships with the individuals and groups affiliated with these students. This article describes an outreach initiative conducted by the Reference Department at the Mississippi State University Libraries, in which the Department worked with staff in residence halls to target undergraduates living on campus.  相似文献   

5.
This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff training and outreach programming. The authors examine the academic library literature surrounding these topics, provide examples of programming initiatives at the University of Tennessee Libraries, and include a curated list of local and national resources for supporting people with disabilities. Strategies are recommended for working with local and campus organizations to provide training and resources within the library along with suggestions for strengthening support services for this growing population.  相似文献   

6.
医学图书馆服务的典范——美国NN/LM的服务及其启示   总被引:3,自引:0,他引:3  
对美国医学图书馆联盟(NN/LM)的服务方式、服务特征和关键因素等进行剖析,发现NN/LM的服务丰富多彩,包括各种文献传递服务、参考咨询服务、培训、继续教育及特色化的外展服务(outreach)、信息处方、临床信息咨询服务等。有许多值得我国医学图书馆学习和借鉴之处,并对我国医学图书馆的服务提出思考和建议。  相似文献   

7.
ABSTRACT

A library outreach program was developed at the Mississippi State University Libraries to help the Athletic Academic Tutors and the Freshman Football athletes with their academic requirements. Future goals of this program are to sustain and develop an ongoing relationship with the tutors by incorporating them into the Libraries' research consultation program, and to conduct more orientation sessions throughout the year.  相似文献   

8.
[目的/意义] 毕业生是高校图书馆的特定用户之一,对"毕业季"延伸服务和活动进行调查与分析,可为相关实践工作提供参考。[方法/过程] 对2017年高校图书馆"毕业季"延伸服务和活动的网页新闻发布、微信推送情况进行抽样调查,并分析其总体特点。[结果/结论] 从专项经费和运营团队、馆员的情感与精力、经典项目、创意服务、与校友延伸服务对接、品牌化与推广方面,提出改进高校图书馆"毕业季"延伸服务的建议。  相似文献   

9.
李玲 《图书情报工作》2007,51(2):132-134
以美国西东大学图书馆为案例,介绍矩阵结构在美国大学图书馆的应用。通过分析矩阵结构的产生背景和主要优点,指出矩阵结构的运用符合数字化环境对图书馆业务组织所提出的新要求。从图书馆规模、专业馆员素质、人员结构和业务组织等角度,探讨矩阵结构在美国大学图书馆的运行基础,并对它在我国图书馆的应用提出建议。  相似文献   

10.
ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.  相似文献   

11.
Social networks such as Facebook allow libraries to be proactive in reaching their users. While some libraries have popular Facebook pages, it remains unclear what attracts users to these pages. This study evaluates relationships between libraries’ Facebook page content and popularity. An analysis of 72 academic health sciences libraries’ Facebook pages showed positive correlations between number of library fans and number of tabs, photos, events, and wall posts on Facebook. Libraries posting videos had significantly more fans than libraries without them. This study contributes to an understanding of correlations between content and popularity on Facebook, with implications for library outreach.  相似文献   

12.
Enrollment increases in the number of veterans returning from service in the Afghanistan and Iraq wars offer an opportunity for academic librarians to craft outreach programs that address their unique needs as they transition from military to academic life. Library information and research services can be highlighted and integrated into the support services for student veterans already in place at most academic institutions. This article provides a case study of the design and development of services and facilities to support student veterans, and it describes the evolution of library outreach to student veterans through direct campus collaborations.  相似文献   

13.
Social networks such as Facebook allow libraries to be proactive in reaching their users. While some libraries have popular Facebook pages, it remains unclear what attracts users to these pages. This study evaluates relationships between libraries' Facebook page content and popularity. An analysis of 72 academic health sciences libraries' Facebook pages showed positive correlations between number of library fans and number of tabs, photos, events, and wall posts on Facebook. Libraries posting videos had significantly more fans than libraries without them. This study contributes to an understanding of correlations between content and popularity on Facebook, with implications for library outreach.  相似文献   

14.
This column describes the approaches taken by librarians and staff at James Madison University (JMU) Libraries & Educational Technologies (LET) to extend library support to university athletics. The model resembles that used for outreach to academic programs and was first adapted to the semi-clinical, nonacademic Strength & Conditioning Department, then to JMU Athletics as a whole. Librarians offered targeted instructional sessions, orientations, and asynchronous learning modules embedded in the learning management system. This new relationship has provided an opportunity for broader collaboration, increasing LET’s presence across campus.  相似文献   

15.
High-quality customer service is an important aim of the library experience. Its importance is evidenced by attention given to the topic in scholarly literature and academic conference proceedings. This article describes the challenging process of creating and delivering a blended customer service training curriculum to all library staff working at public service points in the University of Maryland Libraries. An online course, in-person workshops, and digital badges were devised. Assessment was conducted at the end of the first year, resulting in revisions to the course.  相似文献   

16.
ABSTRACT

Five years ago the Association of College and Research Libraries published “The Value of Academic Libraries” report, spurring academic libraries to action concerning assessment. Communicating library value is especially important when reaching distance learning populations outside the walls of the library. By employing marketing and branding strategies combined with the library's inherent characteristic of compassionate service, the library can use its powers for good to communicate value and gain advocacy for the library. This article discusses one distance learning librarian's experience building campus partnerships by assessing library services, and using assessment to build advocacy for the library within the institutional distance learning community.  相似文献   

17.
Information on Wheels is an outreach service of the Medical College of Wisconsin Libraries. A mobile cart loaded with professional books and journals is taken weekly to the hospital unit and outpatient clinic of the Milwaukee County Hospital and Froedtert Hospital. The targeted audience is primarily nurses since their job demands usually allow little time flexibility, and they make up the largest percentage of hospital health care professionals. After one year of service, a survey was undertaken to determine the usefulness of the service. The results were very positive. One comment repeated was, "This is an excellent service because it provides easy access to pertinent information to people who are sometimes too busy or don't think to go to the library."  相似文献   

18.
Comprehensive assessments have shown that academic library users prefer a welcoming environment that provides the opportunity for self-sufficiency. Libraries need to meet these expectations and improve the quality of library reference by creating a comprehensive training program for librarians, staff, and students. This article will review standards for reference training in academic libraries with a focus on one-desk service points and consider best practices for planning, implementing, and assessing training programs for staff, students, and librarians.  相似文献   

19.
采用光沉积-液相化学法调节电子流向,构建了直接Z型TiO2/Ag/Ag3PO(4 )(TAAPO)光催化材料.通过扫描电子显微镜(SEM)、透射电子显微镜(TEM)、X射线衍射仪(XRD)、X射线光电子能谱(XPS)、紫外-可见漫反射光谱仪以及光致发光(PL)光谱仪等手段对其进行表征,并对其在可见光照射下催化降解环丙沙星(CIP)的性能进行了研究.结果表明,当水体pH为3.0,催化剂分散浓度为0.3 g/L,CIP的初始浓度为15 mg/L时,光催化降解体系能够取得最佳的去除效果.在该组条件下,光照120 min CIP的降解率约为99%,并且在经历4个循环后仍然保持了良好的降解效果.在光催化降解CIP的过程中,主要反应活性物种为超氧自由基(·O2  相似文献   

20.
Libraries are faced with the challenge of developing new services that respond to the growing needs of their patron base. A library material delivery service is one new service model that is becoming increasingly popular among academic libraries around the country. While this service has shown positive results on college campuses, the service model is still evolving. The purpose of this article is to provide library professionals with a clear and concise overview of policies and logistics currently implemented by the Library Express Delivery Service at Florida State University.  相似文献   

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