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1.
  • Access management (AM) is a critical, but often overlooked, enabler for publishers looking to expand the appeal of their online resources.
  • This article examines why publishers underinvest in AM, and provides practical examples of how this impacts productivity and growth across the organization.
  • Three AM trends that offer new growth opportunities are also explored: (i) enabling a wider range of customer types and business models, (ii) supporting a more diverse range of access scenarios, and (iii) facilitating greater personalization through identity management.
  • Publishers need to review their AM strategy in light of these opportunities. In particular, publishers that currently support AM in‐house should outsource to specialist vendors if they are not fully committed to investing the expertise and time needed to support this increasing sophistication.
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2.

Key points

  • Most employers offer skill‐based training, but formal mentoring programmes are rare.
  • Training tends to be responsibility‐specific and organization‐centric, with fast‐tracking of stand‐out individuals.
  • Cross‐organizational mentoring can be more objective and multidisciplinary and support publishers’ needs for innovation.
  • Mentoring programmes usually focus on early careers, and there is little support for senior publishing professionals.
  • All professional development requires engagement from all parties – no pull without push!
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3.

Key points

  • Current publishing restrictions cause duplicated – and wasted – effort to delivery of accessible information to students.
  • Universities have a legal obligation to provide access, but this is not required from publishers.
  • Initiatives to support access are helpful, but do not completely resolve the accessibility problems.
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4.

Key points

  • Lean methods can give rich insights: Even a few, short sessions with a handful of users can generate useful inputs for a user‐centric design process.
  • Design for beginners: An interface that supports novices will also support experts.
  • Keep it simple: Focus on functionality that supports core search and discovery tasks.
  • Popular or high‐value features should have prime position and rarely used or low‐value features should be hidden or removed.
  • Visual cues are important for usability, as is balancing the visual space.
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5.
6.

Key points

  • Digital Science's paper is one of the first looking at the application of blockchain technology in scholarly publishing.
  • Wholesale use of blockchain technologies is suggested as a possible replacement for scholarly publishers.
  • There remain questions around the adoption of blockchain technologies, including privacy, researcher support, and fraudulent use.
  • Blockchain technologies may provide a new means of understanding problems and customers' evolving expectations, but careful consideration is required of whether blockchain is the best solution.
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7.
  • Challenges of the current environment are balanced by opportunities – more digital delivery, more efficient systems, greater collaboration.
  • Consumption has not reduced, but delivery mechanisms need adaptation to ensure the right products in the right media are offered and delivered.
  • Changes to the cost base by redeploying staff and rethinking premises are underway and support improved resource allocation.
  • Leadership is required to accommodate adaptive and flexible remote working.
  • Ensuring access and implementing licences that permit non‐commercial use is both a moral and a practical response.
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8.
  • In 25 years, open access has become a significant part of scientific communication, but its success story should not conceal a fundamental change of its nature.
  • Open access started at the grassroots, as a bottom‐up, community‐driven model of open journals and repositories but today the driving forces are commercial, institutional, and political interests.
  • The fall of open access as a community‐driven model is running the risk of becoming dysfunctional for scientists and may create new barriers and digital divides.
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9.
  • Peer review is used to evaluate research, including publications, scientific awards, and grant proposals, and there is a continuum of at least six approaches to review from completely closed, double‐blind review to fully‐open and citable peer review.
  • It is getting harder to find suitable experts to serve as reviewers so publishers and others are experimenting with methods to incentivize researcher participation, with a growing interest in enabling citation of peer‐review activity as a component.
  • A Working Group on Peer Review Service, facilitated by CASRAI, was created to develop a data model and citation standard for peer‐review activity that can be used to support both existing and new review models.
  • Standardized citation structures for reviews can enable the inclusion of peer‐review activity in personal recognition and evaluation, as well the ability to refer to reviews as part of the scholarly literature.
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10.
  • The pandemic can be seen as an opportunity to revisit the justification for conferences and how they should be run to avoid elitism, climate impact, and diversity.
  • 2020 saw a wealth of different approaches to events, including financing, technologies, scheduling, and the meaning of the term ‘live’.
  • Engaging attendees and providing networking opportunities are considered the main obstacle to virtual events, but can social networking lessons help resolve – or even improve – this?
  • It may take some time for online event programming to achieve the right balance of flexibility versus ‘buzz’ to meet a conference's key objectives: knowledge sharing and peer interaction.
  • Live broadcasting is on the rise, but the on‐demand video model is gaining popularity as it ensures high‐quality presentation recordings and consistency of experience.
  • Over time, technical challenges of online meetings will resolve, with competition leading to more reasonable pricing, customers becoming savvier, and vendors learning from experience.
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11.

Key points

  • Educational accessibility needs to accommodate not only text but also supplemental, multimedia, and interactive elements.
  • Accessibility considerations need to address user needs for timeliness, quality, cost, and security.
  • Schools often default to remediation instead of embracing EPUB 3 for practical reasons and to respond to student preferences.
  • PDF is often preferred over EPUB for creating alternate formats because of familiarity and expediency.
  • Schools require accessibility to deal with increased legal pressure from both government agencies and disability advocates.
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12.

Objectives:

Through interviews with the National Library of Medicine''s MedlinePlus Go Local collaborators, an evaluation team sought to identify process characteristics that are critical for long-term sustainability of Go Local projects and to describe the impact that Go Local projects have on sponsoring institutions.

Methods:

Go Local project coordinators (n = 44) at 31 sponsor institutions participated in semi-structured interviews about their experiences developing and maintaining Go Local sites. Interviews were summarized, checked for accuracy by the participating librarians, and analyzed using a general inductive methodology.

Results:

Institutional factors that support Go Local projects were identified through the interviews, as well as strategies for staffing and partnerships with external organizations. Positive outcomes for sponsoring institutions also were identified.

Conclusions:

The findings may influence the National Library of Medicine team''s decisions about improvements to its Go Local system and the support it provides to sponsoring institutions. The findings may benefit current sponsoring institutions as well as those considering or planning a Go Local project.

Highlights

  • Many project coordinators said they underestimated the level of work their National Library of Medicine (NLM) MedlinePlus Go Local projects would require, but most expressed dedication to the project and optimism about project sustainability.
  • An institutional record of community service or outreach and a director who was supportive of the project were important factors in the progress and sustainability of Go Local projects.
  • Go Local projects brought recognition to some sponsoring institutions from their parent institutions or their communities and provided opportunities to establish better relations with other libraries and institutions.
  • Go Local projects ran more smoothly when a person, even a temporary hire, with dedicated time for the project was in charge during the initial building phase. Volunteer assistance has been difficult to motivate and sustain.

Implications

  • NLM''s Go Local proposal guidelines accurately identify the factors that institutions should pay close attention to when planning a Go Local project.
  • NLM should emphasize continuity plans to address project coordinator turnover.
  • NLM should develop a more formal orientation plan for new project coordinators to assist program continuity at the sponsoring institutions.
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13.
  • Understanding users is vital to any interface design.
  • People vary enormously – this affects not only the design but also the ways that we assess interface design success.
  • To fully understand users we need to pair quantitative data with qualitative research.
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14.

Key points

  • Publishers increasingly acknowledge the need for better recognition of peer review activities and are experimenting with ways to achieve this.
  • A recent community working group recommended a set of data exchange standards to support this recognition, and these have now been implemented by the Open Researcher and Contributor ID.
  • The American Geophysical Union and F1000 are the first adopters of this new functionality.
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15.

Key points

  • Concerns about a crisis in monograph publishing date back to at least the 1990s, and for traditional journal publishing at least a decade.
  • Two key trends behind concerns over book and journal models are pressures on funding and the emergence of open access.
  • Despite predictions of a revolution, the academic publishing sector has proved remarkably resilient in adapting to market changes.
  • Whilst showing some support for ‘open science’, even early career researchers remain committed to traditional publishing models.
  • The growth in scholarly collaboration networks and in sharing across traditional boundaries is the more likely disrupter of traditional publishing.
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16.

Objective:

Evidence-based practice (EBP) provides nurses with a method to use critically appraised and scientifically proven evidence for delivering quality health care to a specific population. The objective of this study was to explore nurses'' awareness of, knowledge of, and attitude toward EBP and factors likely to encourage or create barriers to adoption. In addition, information sources used by nurses and their literature searching skills were also investigated.

Method:

A total of 2,100 copies of the questionnaire were distributed to registered nurses in 2 public hospitals in Singapore, and 1,486 completed forms were returned, resulting in a response rate of 70.8%.

Results:

More than 64% of the nurses expressed a positive attitude toward EBP. However, they pointed out that due to heavy workload, they cannot keep up to date with new evidence. Regarding self-efficacy of EBP-related abilities, the nurses perceived themselves to possess moderate levels of skills. The nurses also felt that EBP training, time availability, and mentoring by nurses with EBP experience would encourage them to implement EBP. The top three barriers to adopting EBP were lack of time, inability to understand statistical terms, and inadequate understanding of the jargon used in research articles. For literature searching, nurses were using basic search features and less than one-quarter of them were familiar with Boolean and proximity operators.

Conclusion:

Although nurses showed a positive attitude toward EBP, certain barriers were hindering their smooth adoption. It is, therefore, desirable that hospital management in Southeast Asia, particularly in Singapore, develop a comprehensive strategy for building EBP competencies through proper training. Moreover, hospital libraries should also play an active role in developing adequate information literacy skills among the nurses.

Highlights

  • Nurses in Singapore, as in other countries, support the idea of evidence-based practice (EBP) but have limited skills in the area of literature searching and understanding evidence, which limits their use of evidence-based practice.
  • Only a small number of nurses were able to pick an appropriate search strategy for a given topic, indicating a lack of basic literature searching skills.
  • Sufficient literature searching knowledge is essential to retrieve current, relevant, and accurate evidence. However, a majority of nurses do not know how to properly use Boolean and proximity operators, indexing, truncation, or limits.

Implications

  • Librarians need to be part of providing ongoing training for clinical nurses in searching the evidence, especially in hospitals promoting EBP or seeking Magnet status.
  • Training is needed for clinical nurses to be able to achieve the use of EBP, and librarians can support this goal by teaching the search strategies portion of an EBP skills course.
  • This study''s instrument could be used by librarians as a needs assessment tool to measure their own clinical nurses'' information literacy skills, if justification is needed locally.
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17.

Key points

  • Early career researchers (ECRs) consider journals the central form of communication – but are concerned about pressure to publish.
  • ECRs want to share but currently accept the closed publishing system because of the need to build a traditional reputation.
  • ECRs know – and appear to care – little about publishers but trust them as publishing and reviewing facilitators.
  • Editors are criticized for not managing peer review with better selection of reviewers.
  • Megajournals are not seen as the future journal form and criticized for lack of selectivity.
  • ECRs want open access/science in principle but are circumspect about their contribution to it.
  • ResearchGate is a key force for change as ECRs consider it a mainstay communication and reputation platform.
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18.
  • Collaboration between publishers and learned society partners can accelerate and amplify DEIA outcomes.
  • 97 HSS titles have adopted alt-text publication workflows and this change has been welcomed by journal authors and editors.
  • Efforts to promote global inclusivity do not always result in greater membership diversity, retention and growth.
  • Top-down, publisher-led DEIA initiatives are effective when they are aligned strategically to pre-existing society initiatives.
  • Bottom-up, member-led DEIA initiatives benefit from publisher support to mitigate financial and time-based barriers to active participation.
  • To reliably track DEIA outcomes, publishers ought to adopt systematic data collection strategies through initiatives like C4 and the Joint Commitment.
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19.
20.

Key points

  • Twenty years ago, a fraction of articles were paired with supplements; now, one in five research stories go beyond PDF.
  • Why has the evolution of research content's delivery vehicles lagged behind the evolution of the research story?
  • Hyperlinked in‐line references are the most used feature of the Enhanced PDF – exposing faster, easier ways to follow the path of research.
  • Discovery need not start and end with the search engine – it can start within the PDF itself.
  • Discovery is not a solitary process; therefore, content platforms must support collaboration to drive readership.
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