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1.
《Communication monographs》2012,79(3):239-261
This study investigated the contribution of nonverbal cues to supportive communication in interactions between mothers and young adult children. Current support communication research primarily focuses on verbal messages communicating support or conceptualizes nonverbal communication in narrow ways. Using the concept of interactional sensitivity from attachment theory for direction, a number of hypotheses concerning support provision were proposed in order to develop our understanding in this area. Findings provide insight into the role of nonverbal as well as verbal communication in supportive interaction. Interactional sensitivity—in the form of certain conversational involvement cues (vocal warmth/interest and kinesic/proxemic attentiveness), responses appropriate to the child's needs, and movement synchrony—predicted young adult children's perceptions of mothers’ supportiveness during a conversation about a relationship problem.  相似文献   

2.
This study examined the joint effects of a superior’s verbally aggressive behaviors and nonverbal immediacy behaviors on a subordinate’s perceptions of a superior’s credibility. Participants (n = 415) from intact classes were randomly assigned into one of the four experiment conditions simulated by four video segments: use of nonverbal immediacy and verbal aggression, nonuse of nonverbal immediacy and use of verbal aggression, use of nonverbal immediacy and nonuse of verbal aggression, and nonuse of nonverbal immediacy and verbal aggression. The findings indicate that superiors who do not use verbally aggressive messages and who are nonverbally immediate were perceived with a higher level of competence, trustworthiness, and caring than superiors who use verbally aggressive messages and who are not nonverbally immediate. In addition, superiors who use verbally aggressive messages and who are nonverbally immediate were perceived with the lowest level of perceived competence as compared to superiors in the other three conditions.  相似文献   

3.
Patients at a large medical clinic provided data permitting an analysis of the relationships of perceived communication behaviors (nonverbal immediacy, assertiveness, and responsiveness) and source credibility (competence and caring) with perceptions of the confidentiality of their medical records. Perceptions of physicians, nurses, and support staff were employed. The results indicate that patients’ perceptions of the communication behaviors and credibility of physicians, nurses, and support staff are meaningfully related to patients’ perceptions of confidentiality. The problems of actual confidentiality and perceived confidentiality are discussed in relation to the role of communication as part of the problem and a potential part of the solution.  相似文献   

4.
《Communication monographs》2012,79(2):104-118

This article suggests ways in which attribution theories can explain the interpretation processes involved in understanding nonverbal behavior. An experiment examined attribution choices for nonverbal messages between romantic partners. Couples (N = 63) were videotaped while playing a game of “Trivial Pursuit.” During the interaction, one member of the dyad manipulated his or her nonverbal behaviors to appear positive at one point and negative at a second time period. If noticed, the partner made attributions for these behaviors. It was found that level of relational satisfaction correlated with perceptions of cause for nonverbal messages. In particular, negative behaviors were seen to be more intentional, stable, and controllable, whereas positive cues were perceived to be more external, unstable, and specific as relational satisfaction decreased. Further, satisfied couples were more likely to offer neutral motives for the negative behaviors of their partners. Overall, negative behaviors more commonly elicited overt attributions than did positive or baseline cues, but the number of attributions provided to account for the behaviors increased along with satisfaction level.  相似文献   

5.

This study examined relationships between nonverbal immediacy and liking, and between liking and vocalics in workplace environments. Subordinates ‘ perceptions of their supervisors’ nonverbal immediacy behaviors were strongly correlated with subordinates’ liking for their supervisors, and supervisors’ vocalics were linked significantly to subordinates’ liking for their supervisors. Findings in this study provide fresh insight into the relationships between supervisors’ communication behaviors and subordinates’ attitudes. The results also identify the cross‐contextual nature of the correlation between nonverbal immediacy behaviors and liking. The findings support and extend existing relational maintenance, nonverbal immediacy, vocalics, and liking literature.  相似文献   

6.
The current study examined the interpersonal coordination of nonverbal immediacy behaviors in the emotional support process. Participants (N = 216) disclosed a distressing event to a confederate who was trained to exhibit emotional support that varied in high, moderate, or low nonverbal immediacy. After the 5-minute conversation, participants evaluated the confederate on several scales. Trained coders coded 10 immediacy cues of confederates and participants. Results indicated that participants tended to match confederates, regardless of the immediacy condition. Perceived liking for the helper did not moderate immediacy matching and exerted only a main effect on confederate immediacy; participants reported liking better highly immediate helpers than either moderately immediate or nonimmediate helpers. The study also generated several sex differences, such that, with the exception of eye contact, women tended to match confederates more than did men.  相似文献   

7.
For some international students, teachers' nonverbal immediacy may constitute a violation of expectations in classroom behavior. Using Expectancy Violation Theory framework, this study investigated differences in students ‘perceptions of teachers’ nonverbal immediacy by comparing American and international students studying in the U.S. The findings confirmed that (1) teachers' nonverbal immediacy is perceived as more appropriate by American students than by international students, (2) there are differences in evaluations of specific nonverbal immediacy behaviors by American students and international students, and (3) perceptions depended on student gender for some behaviors, but not teacher's gender. Learning was more positively related to perceived immediacy behaviors for international students than their American counterparts.  相似文献   

8.
Previous research suggests that individual nonverbal cues and cue complexes communicate multiple relational messages simultaneously. This work examines the contention that nonverbal percepts may predict relational message interpretations in romantic relationships. Results provide support for the hypothesis that nonverbal cues indicative of greater involvement, pleasantness, and expressiveness connote messages of intimacy. Specifically, the current study reveals that perceptions of intimacy and composure are associated with greater vocalic involvement. Interpretations are provided in line with the social meanings model.  相似文献   

9.

The attribution theory of emotion (Weiner, 1986) is presented as a common example of a naïve theory finding that people expect attributions of personal control and other control to underlie feelings of guilt and anger respectively. The study predicts that supporters use this implicit knowledge to focus their supportive messages on the attributions corresponding to their recipients’ reported emotions. It is also possible that supporters are influenced by their own attributions about support recipients’ problems. The data from 84 college students indicate that the supporters’ intended and actual messages tended to follow their own attributions about their recipients’ situation rather than the attributions implied by the emotions reported by their recipients. It is suggested that some supporters fail to be comforting to their recipients because they do not perceive the situation in the same way as their recipients, and may therefore try to change their recipients ‘ perceptions of their problems.  相似文献   

10.
Hypotheses were advanced based on the immediacy principle, accommodation theory, reciprocity theory, and previous research in another applied context which argue that increased nonverbal immediacy behaviors of supervisors have the potential to enhance subordinates’ perceptions of that supervisor, increase subordinate satisfaction with the supervisor and communication with the supervisor, and increase motivation and job satisfaction on the part of the subordinate. All of the hypotheses were supported by the results. The “principle of immediate communication” received strong support. It is concluded that increased immediacy on the part of either the supervisor or the subordinate is likely to generate reciprocity and accommodation leading to a more positive work environment and more desirable outcomes.  相似文献   

11.
Meta-reviews of the third-person effect literature explain that scholars have assumed that certain messages are desirable or undesirable. In response, this study examines messages that vary in their social desirability so that we can better understand the specific characteristics of socially (un)desirable messages, how people account for changes in their perceptions of a message’s desirability, and the resulting behaviors from those perceptions.  相似文献   

12.
This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N?=?579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive.  相似文献   

13.
《Communication monographs》2012,79(2):185-211
The current study employed a confirmation perspective to assess individuals’ perceptions of weight management messages. Confirmation was conceptualized as being comprised of two components: acceptance and challenge. Building on the main theoretical premise that messages higher in acceptance and challenge would be perceived as more effective in promoting healthy behaviors than messages lower in these components, we assessed how the relationships between the two components and message effectiveness varied by individuals’ characteristics. Specifically, we examined body self-esteem, readiness to change, weight locus of control, motivations for weight management, and communication satisfaction with weight management conversations as potential moderators. Results indicated that, as hypothesized, messages higher in acceptance and messages higher in challenge were perceived as more effective. In addition, body self-esteem, certain stages of readiness to change, and communication satisfaction interacted with acceptance to predict effectiveness, and internal locus of control and appearance and strength motives interacted with challenge to predict effectiveness. These results, in combination, suggest that although messages high in either component of confirmation were perceived as generally effective in motivating healthy behaviors, optimal levels of acceptance and challenge may vary by certain individual and relational characteristics. Practical and theoretical implications are discussed.  相似文献   

14.
Social robots are communicative partners that need interpersonal communication skills. Vocal fillers have been shown to act as cues during interpersonal communication. The purpose of this experiment was to test people’s perceptions of their social presence with social robots utilizing vocal fillers. Participants reported an increase in their perceptions of social presence during the condition in which the social robot spoke with vocal fillers.  相似文献   

15.
Managing private health information in the workplace has become a salient communication issue for employees, supervisors, and organizations. The primary objective of this investigation is to explore employees’ perceptions of and preferences for communicating about health information in the workplace. A qualitative focus group study was conducted using Communication Privacy Management Theory (CPM) as a framework to organize the questions employees face about sharing personal health information. Forty-nine workers were recruited to participate in nine focus groups. The results demonstrate a variety of contextual influences and behaviors relating to employees’ preferences for discussing health information at work. Specifically, the researchers identified five emergent themes in the data: rules for sharing private information, boundary coordination, reasons for permeable boundaries, reasons for impermeable boundaries, and organizational environment and conditions. The data parallel CPM and have practical implications for managers aiming to improve the regulation of health information in the workplace.  相似文献   

16.
Ageism can generate conflict and harm well-being. Our paper integrates the Aging Stereotypes in Interaction model with intergroup contact theory to predict how communicative elements mediate the effect of intergenerational contact on warmth and competence stereotypes of older adults as a group. Students (N?=?288) were randomly assigned to imagine having a conversation with an older adult in one of six experimentally manipulated contact conditions: a competent/incompetent older woman, a sociable/unsociable older woman, or a moral/immoral older woman. Participants’ stereotypes of older adults were affected by the characteristics of their communication partner, and this effect was mediated by specific communication behaviors imagined by the participant for two of the three trait dimensions. For perceptions of competence, overaccommodation was the key mediator. For perceptions of sociability, the key mediator was humorous communication. These mediators represent an expansion in how we understand not just the outcomes of intergroup contact, but also the communicative mechanisms through which it occurs.  相似文献   

17.
Guided by rhetorical/relational goal theory, the purpose of this study was to examine whether students’ impressions of their instructors’ credibility, attraction, and homophily are influenced by four specific rhetorical and relational communication behaviors that instructors use when communicating with their students in the classroom. Participants were 193 undergraduate students enrolled in a variety of introductory communication courses at a large mid-Atlantic university. Using a series of multiple regression analyses, it was found that (a) clarity emerged as the sole indicator of instructor competence, trustworthiness, and task attraction; (b) clarity and confirmation emerged as indicators of goodwill; and (c) humor and confirmation emerged as indicators of social attraction and attitude homophily.  相似文献   

18.
《Communication monographs》2012,79(4):491-514
ABSTRACT

This study uses narrative interviews to describe how 25 young adult (YA) close supporters (i.e., romantic partners, siblings) experience an often invisible and uniquely burdensome biographical disruption following a young adult cancer survivor’s (YACS; i.e., 18–39) diagnosis. YA supporters reported varying levels of biographical interdependence with the YACS and family system uncertainty with other important supporters. These factors led YA romantic partners and siblings to engage in different types of communication work to negotiate and maintain primary and secondary support roles with parents and in-laws, to ensure that the YACS received helpful social support by gatekeeping (i.e., correcting, blocking) others’ support attempts, and to accommodate both their own and the YACS’s disrupted biographies.  相似文献   

19.
This study assessed whether two medical orientations of physicians—biomedical vs biopsychosocial—influenced individuals’ perceptions of physician credibility. Participants read a vignette describing a physician communicating either a predominantly biomedical or a predominantly biopsychosocial orientation and then completed the Measure of Source Credibility in reference to the physician. Results indicate that physicians who display a biopsychosocial orientation were rated higher in perceived competence, character, and caring. Future researchers should address various effects of the medical context on physician credibility and how patients’ preferences regarding physicians’ medical orientation influence choice of and communication with physicians, patient satisfaction, and compliance.  相似文献   

20.
This study investigated the combined role of instructor communication variables (nonverbal immediacy and self-disclosure), instructor credibility (competence, caring, and trustworthiness), and student personality traits (extraversion, neuroticism, agreeableness, conscientiousness, and openness) in predicting students’ uncivil behaviors in class. A total of 406 students completed online questionnaires regarding the instructor of the class they attended prior to the one in which the study was administered. Personality and instructor behavior variables contributed approximately equally to explaining variance in student incivility. Students’ conscientiousness and agreeableness had direct negative relationships with incivility, whereas instructors’ amount and negativity of self-disclosure had direct positive relationships with incivility.  相似文献   

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