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1.
Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters.  相似文献   

2.
This study examines Mehrabian's claim concerning the cross-cultural generality of implicit metaphors that underlie a set of coding rules for the interpretation of nonverbal behaviors. Responses of Japanese and American school teachers were used to discover whether observers from two different cultures interpret nonverbal behaviors during interpersonal communication according to the three-dimensional metaphorical scheme proposed by Mehrabian and to assess the degree of intercultural consensus about dimensions and interpretations. Factor analysis, factor structure comparisons, and multiple discriminant analysis yielded evidence of significant differences between groups both in the dimensions used and in the interpretations of nonverbal cues along those dimensions.  相似文献   

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4.
The objective of this study was to investigate the impact of cultural diversity on communication effectiveness with different communication styles and to apply the results in the field of user interface design for computer-based communication systems. The scope of this study was limited to the relationship between context and verbal/nonverbal communication, and also the relationship between power distance and communication interaction. The results indicated that high context people (HCP) had better communication effectiveness in comprehending nonverbal clues than low context people (LCP), while LCP had better communication effectiveness in verbal communication than their counterparts. It was also found that high power distance people (HPDP) could not communicate as effectively as low power distance people (LPDP) during communication with interaction, but there was no significant difference between HPDP and LPDP in dealing with communication without interaction.  相似文献   

5.
In an exploratory study on the developmental trends in judgments of emotion from nonverbal vocal cues, content free speech tapes designed to express one of the four emotions of happiness, surprise, sadness, and anger were presented to 47 American and 56 Japanese children, ages 4 through 9. The children indicated which emotion they thought was expressed by selecting a color photograph depicting one of the four emotions from a small group of photographs. Four- and 5-year-old American children were able to identify the emotion surprise, while American children 6 through 9 correctly identified all four emotions. Four- and 5-year-old Japanese children, on the other hand, were able to identify both surprise and sadness, while 6-year-olds correctly identified happiness, surprise, and sadness. Japanese children aged 7 through 9 were able to identify all four emotions. The results supported the concept of increasing decoding ability with increasing age across cultures, but also provided evidence for culture bound differences in growth of nonverbal emotional sensitivity  相似文献   

6.
《Int J Intercult Relat》2004,28(3-4):281-309
This article reports three studies that examine the personality and behavioral correlates of the Intercultural Adjustment Potential Scale (ICAPS), which measures constructs empirically related to adjustment, including emotion regulation, openness, flexibility, and critical thinking. Study 1 involved a reanalysis of previously published data and examined the convergent, concurrent predictive, and incremental validities of these dimensions to predict adjustment. Study 2 replicated Study 1 with different measures. The findings from both studies provided strong evidence for the validity of the ICAPS scales to predict adjustment above and beyond that already predicted by personality. In Study 3 participants completed the ICAPS, a nonverbal emotion recognition task, and a behavioral task related to adjustment. The ICAPS predicted actual behaviors above and beyond that already predicted by emotion recognition. These results are discussed in terms of a possible universal set of psychological skills necessary for life adjustment.  相似文献   

7.
Perceptions and attitudes towards immigrants shape their adaptation and acculturation experiences. For immigrant youth, these perceptions also influence their developing sense of self and how they navigate different social contexts. Considering the growing diversity of immigrants and their places of settlement in the U.S., however, the empirical focus on native Whites’ perceptions of immigrant newcomers does not adequately reflect the range of potential in-group/out-group configurations. We know very little, for instance, about native minorities’ perceptions of White newcomers in different receiving contexts. The experience of Bosnian youth in St. Louis provides a unique case for examining perceptions of White newcomers in a nontraditional immigrant gateway, characterized by a sharp racial binary in its native population. Data for the present study includes i) qualitative interviews with 62 s-generation Bosnian youth and ii) a quantitative survey of non-Bosnian adult residents in St. Louis. Results show that overall, St. Louisians have positive views of Bosnians. This finding is complicated, however, by somewhat less favorable perceptions among Blacks than among Whites and the fact that most respondents indicated limited contact with Bosnians. In their interviews, Bosnian youth revealed that they use subtle cues such as mannerisms and shared cultural knowledge that are largely invisible to natives, to differentiate between groups. While our findings indicate that Bosnian youth may simply pass as Whites in their daily interactions with non-Bosnians, the results raise important questions about the extent to which these perceptions influence actual social networks and socialization patterns.  相似文献   

8.
The prejudice-reducing effects of intergroup contact have been well documented. However few studies have investigated the importance of the broader context within which contact occurs. The current study examined the predictors of social distance from Muslims in a large sample of Australian secondary school children (N = 980). Intergroup contact was an important predictor of reduced social distance even after demographics and perceptions of parents, school, media and broader intergroup dynamics were taken into account. However, in part the contact–social distance relationship was mediated by perceived parental support for intergroup relations and perceived fairness of media representation. Student's perceptions of broader group dynamics relating to collective threat and differentiation between groups impeded the relationship. The findings attest to the importance of the broader context within which contact occurs. Having contact with outgroup members leads to reduced social distance to the outgroup, however perceived norms and outgroup perceptions play a pivotal role in explaining this relationship.  相似文献   

9.
Proactive personality has been theoretically defined as a natural disposition that determines the manner in which an individual responds to social environmental changes. However, in cross-cultural context, knowledge about the role of proactive personality and its boundary conditions in expatriate cross-cultural adjustment remains limited. To address the gaps, this study aims to investigate whether and how proactive personality accounts for variance phenomena in expatriate cross-cultural adjustment with intervention of boundary conditions. A survey was conducted in three public universities in China, and 247 informative responses were obtained for hypothesis testing analysis. Results reveal that proactive personality contributes to expatriate cross-cultural adjustment. This contribution occurs through the conduit of cultural intelligence (CQ). CQ partially mediates the relationship between proactive personality and academic adjustment but fully mediates that between proactive personality and social adjustment. Moreover, social media usage for gathering information negatively influences the relationship between proactive personality and CQ. Implications and future research directions are discussed as well.  相似文献   

10.
The purpose of the present study was to assess to what extent moments of experiencing enjoyment in communicating in English as a foreign language is transparent to the teacher and the peers within the ecology of the classroom using an idiodynamic approach. To do this, we explored four university students’ self, teacher and peers reading of nonverbal language enjoyment cues in terms of their face, gesture, gaze, vocalics and posture in a course of general English. The participants prepared for a short presentation on a favourable subject and were video recorded to self-rate themselves immediately after the presentation using Anion Variable Tester V2 software. Two peers, one among the participants’ inner circle friends and the other an outer-circle classmate, and the teacher rated the videos of the presentations. The ratings were compared to find points of convergence indicating the extent of transparency of enjoyment in communication. The findings of the study indicate mixed and dynamic outcomes which, confirming the unstable and complex nature of enjoyment, show that transparency of enjoyment in foreign language communication seems to be an illusion.  相似文献   

11.
Guided by the Common Ingroup Identity Model and Berry’s acculturation framework, this study examined the roles that perceptions of language proficiency, cultural identity, and communication anxiety had on intergroup attitudes and stereotypes in the American–Chinese contact context. Serial mediation analyses with 10,000 bootstrap samples revealed that perceived English proficiency of a Chinese contact had significant indirect effects on affective and behavioral attitudes toward Chinese through American participants’ perceptions of their contact’s host and home culture identification and communication anxiety. Perceived English proficiency had an indirect effect only on positive stereotypes through the Chinese contact’s perceived identification with home culture.  相似文献   

12.
The effects on culture shock of prior travel experience, feelings of internal/external control, and intolerance of ambiguity were examined in American tourists to Africa. Participants, 42 members of a university sponsored six week tour of East Africa, ranged widely in age and prior travel experience. Hostility toward Africans, withdrawal from cross cultural contact, and overidentification with America were assessed with ratings by tour leaders and by participant self reports. Prior travel experience does not correlate significantly with culture shock, a finding confounded in this study by age. Older tourists had more prior travel but also experienced greater culture shock. Those less tolerant of ambiguity experienced greater culture shock. Internal/external control feelings did not correlate significantly with culture shock. Combining personality and prior travel in multiple regression did not significantly improve prediction of any of the culture shock manifestations over that of the best single predictor. Results are discussed primarily in terms of differences between the cross cultural experience of tourists and that of other groups in which culture shock has been studied.  相似文献   

13.
This study investigated whether a relationship existed between instructional style and points of emphasis in the training context of the martial art aikido and the perceptions which practitioners of aikido generated for aikido-related concepts. The findings were gathered within and compared across aikido training settings in two cultures — Japan and the United States. Analysis of the quantitative and qualitative data gathered for this investigation revealed several potent differences between the manner in which Japanese and American aikido practitioners represented their understandings of aikido-related concepts. Differences in the manner in which aikido practitioners in Japan and the United States represented their understandings of aikido reflected the teaching emphasis observed in the respective cultures. It was concluded that aikido instructors represented the values of their own culture in the context of aikido training, and thus served as important mediating forces influencing the meaning which practitioners generated for aikido. An additional finding revealed that in neither culture were participants able to accurately represent how practitioners in the “other” culture structured their understandings of aikido. It was reasoned that both cultural groups generated faulty perceptions of how the “other” group understood aikido because they utilized a similar pattern of projection, using their own meanings of aikido to represent the understandings of practitioners in the “other” cultural group.  相似文献   

14.
The current study explores individual differences in the readaptation processes of Turkish return migrants from Western Europe, and investigates the roles that personality, satisfaction with life in the migration context, perceived discrimination, ethnic identity, and demographic variables play in the psychological and sociocultural adjustment of returnees. The factors predicting better psychological and sociocultural adaptation of returnees, and the factors causing them to have intention to remigrate to Europe, were scrutinized. The study involved 184 individuals, aged 15–72 years (M = 42), from three generations. Forty percent of returnees reported that they have intention to remigrate to Europe, this intention being predicted by host country ethnic identity and sense of belonging. Neuroticism, perceived discrimination and senses of belonging were found to be the main predictors of the psychosocial readaptation of Turkish migrants. The mediation analysis showed that psychological adaptation mediated the effect of sociocultural adaptation on the general wellbeing of return migrants. The results are discussed within the theories of acculturation.  相似文献   

15.
Empirical research on the impact of linguistic labels on social perceptions is scarce, especially in the context of ethnic groups. Across three studies (N = 1185), we investigated the impact of labels on perceptions of the Romani ethnic group by non-Romani participants in Serbia. In Study 1 (N = 244), we found some evidence that the Romani elicit more positive perceptions (more sociable and competent) when labeled with the neutral (vs. derogatory) term. In two follow-up studies, we focused on investigating potential mechanisms. In Study 2, we tested whether positive perceptions emerged via perceived higher status, while in Study 3 we focused on the motivation to respond without prejudice and sensitivity to hate speech. Study 2 (N = 467) replicated the labeling effect showing that Romani were perceived more positively (more sociable and moral) when labeled with the neutral term. However, we found no support for perceived group status as a mechanism. Study 3 (N = 474) did not corroborate the labeling effect but found the higher external motivation to respond without prejudice (potential mechanism). Meta-analytic effects showed that Romani were perceived as more moral, sociable, and competent when the neutral term was used. These effects were to some extent moderated by ideology as they existed only for right-wing individuals. We conclude that the effect is much smaller than the effects in previous comparable studies.  相似文献   

16.
A review of the literature on cultural aspects of nonverbal communication reveals the existence of both similarities and differences in the display of nonverbal behavior. It is argued that similarities are most manifest when analysis is at the level of the individual and the focus is on the objective, formal properties of the behavior; differences are more likely to become manifest when the analysis is at the level of the relationship between individuals and the focus is on the interpersonal import of the behavior. Material on gaze and eye contact, body motion and gesture, interpersonal distance and touch, facial expression, and paralanguage is surveyed and organized into three primary sections. The sections reflect the major functions nonverbal behavior is presumed to perform: (1) the sending of emotional states; (2) the conveying of interpersonal attitudes, particularly intimacy and status; and (3) the management of conversation. Implications are drawn concerning potential miscommunication in intercultural encounters.  相似文献   

17.
The purpose of this study was to compare the intelligence and vocational aspirations of students in single-sex monolingual high schools with those in mixed-sex bilingual high schools. Subjects were 153 boys and girls from the upper middle class in Tehran, Iran. There were 50 girls and 44 boys from single-sex monolingual high schools with 44 girls and 15 boys from mixed-sex bilingual high schools. Measures included Raven's Progressive Matrices, asking the subjects to write their aspired vocation and Kuder's Preference Record (Form C Vocational) which was adjusted to the Iranian culture and the goals of the schools sampled.Chi square, t test, and two-way ANOVA were used to analyze the data. The results showed that bilinguals scored higher than monolinguals on nonverbal intelligence and mathematical preferences; girls in mixed-sex bilingual high schools and those in single-sex monolingual high schools had the highest and lowest mean scores on Raven's test, respectively. No significant difference was found between the IQ scores of the boys from the two types of high schools. The girls showed higher preferences in literary, artistic, and mathematical areas than the boys. No significant differences were found between the mechanical and the scientific preferences of the two sexes. The girls in both types of schools showed high occupational aspirations and vocational preferences due to their social class and their parents' level of education. It was concluded that bilingualism seems to have had a salutary effect on nonverbal intelligence of Iranian high school students in general and of girls in particular.  相似文献   

18.
Prior studies have found that normative group pressure plays a significant role in shaping prejudice-related attitudes. The present paper examined the role of perceived group norms on the indirect relationship between intergroup contact and anti-Muslim prejudice in a cross-sectional sample of 428 non-Hispanic White American adults, the racial group with the strongest anti-Muslim sentiment. To begin, we tested the indirect relationship between intergroup contact and anti-Muslim prejudice via perceived realistic and symbolic threats as well as intergroup anxiety. Next, we tested whether these mediation effects were conditional on whether group norms were perceived as tolerant or intolerant. We employed Process Macro to test these hypotheses. Our data confirmed (partial) mediation of the contact-prejudice relationship via threat perceptions and intergroup anxiety. Moreover, the moderated mediation analysis showed that while the mediation effects of threat perceptions were not conditional on perceived group norms, the mediation effect of intergroup anxiety was. Specifically, for respondents with perceived intolerant norms, negative intergroup contact demonstrated a stronger relationship with anti-Muslim prejudice through intergroup anxiety compared to respondents with perceived tolerant norms. Furthermore, given the possible bidirectionality of the contact-prejudice relationship, we tested an alternative model examining whether perceived intolerant norms mediate the effect of prejudice on contact. Our data supported this hypothesis, fitting a model that prejudice creates the intolerant group norms that in turn leads to negative contact with Muslims. The alternative model in fact showed a better fit to the data than the proposed model. This study advances theories of contact, integrated threats, and group norm theory to the context of intergroup relations with Muslims. Our findings provide support for the notion of changing the normative climate, and equally promoting positive intergroup contact, with the goal of enhancing relations between Muslim and non-Muslim individuals.  相似文献   

19.
This study aims to better understand how trust operates in organizations in countries, where history and culture have contributed to a norm of distrust. Personal interviews were conducted with nine organizational leaders in Poland and Russia who described trust and distrust in their organizations. The study is part of an extended body of inquiry on organizational trust, based in a research-driven model and five drivers of trust. The leaders considered trust important for organizational success in both countries, despite operating within a culture of distrust. Building trust in both countries was described as based on communication in known relationships and verifiable results.  相似文献   

20.
Listening is a cognitive process that is perceived behaviorally, and past listening research has focused on perceptions of listening behaviors. This study shifts the focus to the perceptions of listening cognitions. In a cognitive model of listening, listening concepts are assumed to determine listening behavior, the process, and the outcome. In this context, it is of interest to develop a diagnostic instrument to describe the composition of the listening concept. This factor-analytic study seeks to identify the underlying dimensions of listening concepts using a sample of N?=?358 students. Results suggest that four factors need to be taken into account as listening concepts are mapped and analyzed. In a subsequent study comparing a US and a German student sample, it could be shown that listening conceptualization is culture-driven. Implications for research and practice of intercultural oral communication are discussed.  相似文献   

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