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1.
This study investigated the relationship between Machiavellianism, a predisposition toward manipulative behavior, and organizational citizenship behavior (OCB), defined by being helpful, cooperative, and conscientious. Given past findings that Machiavellians seek opportunities for impression management to obtain personal benefit, we hypothesized that the negative association between Machiavellianism and organizational citizenship behaviors toward the organization (OCBO) is stronger than the negative association between Machiavellianism and organizational citizenship behaviors toward individuals or groups (OCBI). Additionally, we hypothesized that Machiavellianism is associated with the OCB motive of impression management, but negatively associated with the OCB motives of organizational concern and prosocial values. Participants were 606 working adults (as well as their supervisors and co-workers) from various organizations in the U.S. South and West. Results generally confirmed the predicted relationships, which were consistent across supervisor and co-worker perceptions as well. Theoretical and practical implications of the findings are discussed. 相似文献
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Veronica Lynn Gibbs Lawrence B. Rosenfeld Manoochehr Javidi 《Communication Research Reports》2013,30(2):209-220
This study assessed the relationships among self‐reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel. 相似文献
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The concept of leader-member exchange (LMX) is predicated on the notion that leaders have differing quality relationships with each subordinate, leading to the formation of an ingroup and an outgroup. This suggests that for a sophisticated understanding of the impact of LMX relationships on individuals’ sentiments and behaviors, followers’ perceptions of the collective set of workgroup LMX relationships may be as important as their individual LMX relationships. This research examines employee perceptions of LMX across 67 work units, and investigates how these perceptions relate to coworker exchange (CWX) relationships and organizational citizenship behavior (OCB). Results indicate that CWX is strongly, positively related to the LMX of the participant and their colleagues. A significant, positive relationship between measures of CWX and OCBs directed toward the work unit, but not the organization, was also observed. 相似文献
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Nostalgic Emotional Appeals for Smoking Prevention 总被引：1，自引：1，他引：0
Nostalgia-evoking messages are used to promote consumer products, but their use for encouraging healthy behaviors is not well understood. This study examines the use of nostalgia as an emotional appeal to influence attitudes and reduce smoking behavior. The study hypothesized that exposure to a nostalgic public service announcement (PSA) will result in (a) more negative attitude toward smoking; and (b) increased intention to limit smoking, relative to a control. Participants exposed to the nostalgia-evoking PSA expressed more negative attitudes toward smoking and stronger intentions to limit smoking than did participants exposed to nonnostalgic messages. The findings suggest nostalgic appeals as a promising strategy for smoking prevention messages. 相似文献
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基于组织公民行为理论的图书馆服务质量管理 总被引：1，自引：0，他引：1
本文分析了组织公民行为的概念、内涵及其对图书馆服务质量管理的影响和作用,认为要提高图书馆服务质量,重视馆员的组织公民行为,提出了激发馆员组织公民行为的对策。 相似文献
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Patric R. Spence David Westerman Chad Edwards Autumn Edwards 《Communication Research Reports》2013,30(3):272-280
This study examined the relationships between faculty workplace bullying with graduate students’ burnout and organizational citizenship behaviors. Graduate students (N = 272) completed a self-report questionnaire measuring the degree to which faculty bully them at work (i.e., through belittlement, punishment, managerial misconduct, exclusion) along with reports of their student burnout (i.e., exhaustion, cynicism, professional efficacy) and use of organizational citizenship behaviors (i.e., helping, civic virtue, sportsmanship). Results of canonical correlations revealed that faculty bullying was related positively to graduate student burnout and was related inversely to organizational citizenship behaviors. 相似文献
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《Communication Teacher》2013,27(1):50-64
Course: Small Group Communication The purpose of this assessment was to examine whether differences exist between students who self-select their classroom work group members and students who are randomly assigned to their classroom work groups in terms of their use of organizational citizenship behaviors with their work group members; their commitment to, trust in, and relational satisfaction with their work groups; and their self-reports of affective learning and cognitive learning. Participants were 126 students enrolled in a small group communication course. While students who self-select their group members and students who are randomly assigned to their groups do not differ in their use of organizational citizenship behaviors with their classroom work group members, students who self-select their classroom work group members do report higher levels of commitment, trust, and relational satisfaction, as well as more affective learning and more cognitive learning, than students who are randomly assigned to classroom work groups. 相似文献
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Gail T. Fairhurst Jerry Monroe Jordan Kurt Neuwirth 《Journal of Applied Communication Research》2013,41(4):243-263
The purpose of this study was to identify and test the influences that lead individuals to actively manage the meaning of a company Mission Statement. Communication about a company Mission Statement was hypothesized to be a function of an individual's information environment, level of work unit commitment, trust in management, and organizational role. The Management of Meaning Scale (MMS) was developed to assess specific meaning management behaviors. The MMS was cast as the chief dependent variable in a path analysis using LISREL. The general model was well supported. Implications for practices associated with Mission Statement implementation are discussed. 相似文献
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ABSTRACTMoral Foundation Theory forwards that morality is a traitlike disposition that guides one's behaviors, attitudes, and communication. This study examined the relationship between participants' moral foundations and their aggressive and adaptation communication traits. Results of this study suggest that the foundations that concern others (i.e., harm/care and fairness/reciprocity) were associated negatively to verbal aggressiveness, argumentativeness, and Machiavellianism and associated positively with responsiveness, assertiveness, and cognitive flexibility. The foundations that concern socially binding constructs (i.e., in-group/loyalty, authority/respect, and purity/sanctity) were negatively related to Machiavellianism and cognitive flexibility. 相似文献
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Patric R. Spence Deborah D. Sellnow-Richmond Timothy L. Sellnow Kenneth A. Lachlan 《Journal of Applied Communication Research》2016,44(3):199-215
Exemplification, or the use of highly emotional and arousing messages to elicit responses based on impression formation, has been shown to influence perceptions of events, individuals, and organizations. News coverage concerning the use of lean finely textured beef (LFTB) is one such example, and anecdotal evidence suggests that this coverage may have had a negative impact on public perception of the manufacturers producing LFTB. The current study examined the use of social media (specifically video-sharing sites) as a means of combating the negative effects of exemplars concerning LFTB. Respondents reported their perceptions of threat severity, susceptibility, behavioral intentions to avoid LFTB, and perceptions of organizational trust and reputation associated with the manufacturer. The findings are consistent with exemplification theory and indicate that message ordering can influence exemplification effects. Results are discussed in terms of implications for public relations and risk communication. 相似文献
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Qin Zhang 《Communication Research Reports》2016,33(1):1-8
This study examined the ameliorating effects of intergroup contact with Asian Americans on negative stereotypes, perceived threats, and harmful discriminatory behaviors toward them. The results of multivariate regression analyses indicated that intergroup contact with Asian Americans adversely predicted negative stereotypes (i.e., excessive competence and deficient sociability), perceived realistic and symbolic threats, and active and passive harmful discriminatory behaviors toward them. The findings highlighted the utmost importance of intergroup contact in improving intergroup attitudes and behaviors. 相似文献
13.
Abstract Zoos have some choice about which pro‐wildlife behaviors to ask their visitors to do, but with this freedom comes the difficult task of choosing behaviors that are appropriate, effective, and that do not affect visitors’ experiences. This paper presents attributes of pro‐wildlife behaviors that emerged from self‐completed questionnaires administered to 114 zoo visitors. Questions sought to elicit attributes that visitors felt should be considered in the behavior selection process. The results say that behaviors should: have an on‐site option; be new, or if known, include new learning that underpins why they are needed; be easy to do; and have a clear link between the behavior and how it helps wildlife. Respondents also made comments about specific behaviors as well as how behaviors should or should not be requested. We suggest that visitors’ perspectives be incorporated into pro‐wildlife behavior selection in zoos, and we propose that these findings may be relevant beyond zoos. 相似文献
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Rachael A. Record Donald Helme Matthew W. Savage Nancy G. Harrington 《Journal of Applied Communication Research》2017,45(1):79-95
The purpose of this study was to assess the effectiveness of the Let’s Clear the Air campaign, a print-based campaign guided by the theory of planned behavior, designed to increase compliance with a University’s tobacco-free policy among undergraduate student smokers. We hypothesized that individual-level compliance behaviors would increase with greater campaign exposure and that population-level compliance would improve post-intervention from baseline. To assess individual-level compliance, we collected survey data from 284 randomly selected undergraduate student smokers. To assess population-level compliance, we collected observational data by counting smokers in 10 violation locations for 10 weeks (three 30-minute periods per week). Data supported the hypotheses: Campaign exposure was related to an increase in individual-level compliance behaviors, and results from a negative binomial regression supported that population-level compliance improved from baseline to post-intervention. Implications regarding support for the campaign as an effective strategy for increasing tobacco-free policy compliance behaviors are discussed. 相似文献
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Corporate Historical Responsibility (CHR): Addressing a Corporate Past of Forced Labor at Volkswagen
Claudia I. Janssen 《Journal of Applied Communication Research》2013,41(1):64-83
This article introduces corporate historical responsibility (CHR), a concept that can guide organizations when addressing dark corporate histories. CHR holds that organizations have responsibilities toward victims of past corporate practices and toward present reconciliatory discourse. Volkswagen's discourse about its history of forced labor during WW II serves as an example of CHR. The rhetorical analysis illustrates that CHR hinges on the recognition of the past as a moral issue and on the organization's ability to create historical accountability, take responsibility, make public acknowledgements, and remember its past. It further illustrates that CHR creates sustainable policies that can strengthen corporate citizenship and serve as a means of (re-)legitimation. In order to repair broken relationships, the article concludes, organizational leaders need to overcome primary concerns with liability and invest in a shared and long-term CHR process that creates spaces for ongoing discourse about the past. 相似文献
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《Communication monographs》2012,79(2):154-168
An investigation of memorable messages as guides to behavior from a Control Theory perspective was conducted. Respondents were asked to recall behaviors that either exceeded or violated their personal expectations for themselves, then to recall the memorable messages that came to mind when self-assessing these behaviors. This method uses the self-assessment of prior behavior as the entry point to a feedback loop. Control Theory predicts that within the feedback loop behaviors should be compared with internal principles that come from memorable messages. This comparison should result in either a positively or negatively valenced evaluation of the behavior if it either exceeds or violates personal standards represented as internal principles. The findings include the categories of behaviors that exceeded or violated personal expectations, the co-participants and the site of the behaviors, the memorable messages, and the sources and the timing of the memorable messages that were recalled during the comparison process. In addition, significant relationships of association were found between the behaviors, their valence, and the memorable messages associated with the self-assessment of behaviors. Thus, it was possible to examine the comparison process of any of the seven classes of behaviors that were found in terms of the memorable messages that respondents recalled when self-assessing these behaviors. 相似文献
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Theodore A. Avtgis 《Communication Research Reports》2013,30(4):357-365
This study sought to investigate the relationship between attributional confidence and social and emotional support. Consistent with uncertainty reduction theory, it was hypothesized that as relationships develop, so too should relational partner ability to predict spousal behaviors, thoughts, and feelings as well as provide appropriate social and emotional support. Two hundred sixty‐nine married people completed several measures assessing perceived attributional confidence, emotional support and social support of their partner. Results indicated a positive relationship between attributional confidence and interpersonal depth, social and emotional support as well as a negative relationship between attributional confidence and interpersonal conflict. Results are discussed in terms of Uncertainty Reduction Theory. 相似文献
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Memorable messages as guides to self‐assessment of behavior: a replication and extension diary study
《Communication monographs》2012,79(1):97-119
An investigation of memorable messages as guides to self‐assessment of daily behavior was conducted. Respondents were asked to keep diaries for five days. Each day participants were asked to recall one behavior that violated and one behavior that exceeded their personal expectations for themselves. After recalling the situation, participants were asked to recall the memorable messages, if any, which came to mind when self‐assessing these behaviors. This method used the self‐assessment of prior behavior as the entry point to a feedback loop. Control theory predicts that within the feedback loop behaviors are compared with internal principles that come from memorable messages. This comparison is predicted to result in either a positively or negatively valenced evaluation of the behavior if it either exceeds or violates personal standards represented as internal principles. The findings include the categories of behaviors that exceeded or violated personal expectations, the memorable messages, and the primary sources of the memorable messages that were recalled during the comparison process. In addition, comparisons were made between this research effort and a previous study that asked participants to self‐assess more extreme cases of behavior and the memorable messages associated with that process. 相似文献
19.
To determine whether certain characteristics are shared by young adults who choose to communicatively maintain back burner relationships, this study investigated the associations between dispositional characteristics (i.e., sociosexual orientation, sensation seeking, narcissism, Machiavellianism, and the Big Five personality traits) and the number of back burners maintained by single and romantically involved individuals. Findings revealed that all dimensions of unrestricted sociosexual orientation and high sensation seeking were positively associated with number of back burners when predictors were considered independently. When the relative contribution of predictors was examined, only unrestricted sociosexual behavior significantly predicted the number of back burners. Implications for developing a profile of those who communicate to initiate and sustain back burner relationships are discussed. 相似文献
20.
《Library & information science research》2023,45(3):101249
Recent studies provide insights into library, archive and museum (LAM) professionals' attitudes toward user participation, yet they do not address how the diversity of roles LAM professionals assume may influence their attitudes toward participation. The reported findings based on a questionnaire to LAM professionals in Norway and Sweden indicate that user participation is viewed differently depending on how the professionals perceive their roles in relation to those of other professions. Analysis of the underlying relationships between the questionnaire respondents' perceptions and attitudes identifies three subject positions with associated interpretative repertoires: power sharing, outsourcing and engaging experts. Additional analysis using a four-quadrant model of user engagement that differentiates between bottom-up and top-down approaches and between areas of organizational activity suggests that the respondents primarily see themselves as experts within their respective fields and have yet to relinquish this role in favor of a more bottom-up approach to user participation. 相似文献