共查询到20条相似文献，搜索用时 68 毫秒
1.
虚拟参考咨询馆员的定位 总被引：2，自引：0，他引：2
随着图书馆数字化、网络化的建设和发展，为用户提供网上咨询和导航等虚拟参考咨询服务正在兴起，因而对从事虚拟参考咨询服务的参考咨询馆员的素质提出新的要求。 相似文献
2.
虚拟参考咨询馆员的定位 总被引：2，自引：0，他引：2
随着图书馆数字化、网络化的建设和发展,为用户提供网上咨询和导航等虚拟参考咨询服务正在兴起,因而对从事虚拟参考咨询服务的参考咨询馆员的素质及职责提出新的要求。 相似文献
3.
4.
现代图书馆参考馆员前景展望 总被引：4，自引：0，他引：4
浩如烟海的各种文献信息为参考馆员提供了丰富的信息源、广泛的服务对象。为参考馆员走向社会开辟了广阔的空间。本文着重从三方面分析了现代图书馆参考馆员的美好前景：一、参考馆员将从“配角”转为“主角”；二、参考馆员将有广阔的“用武之地”；三、参考馆员社会地位将逐步提高。 相似文献
5.
实时参考咨询服务下的参考馆员 总被引：8，自引：1，他引：8
实时参考咨询服务是一种效率非常高的交互式的虚拟咨询服务方式。本就此简要分析了他的一些特点以及图书馆参考馆员所面临的问题，提出了参考馆员应采取各种方式提高自己的素质和能力。 相似文献
6.
因特网使人类信息环境发生了根本性的变化。在网络环境下，建立“参考咨询馆员”制度将成为图书馆读者服务的发展方向。图书馆“参考咨询馆员”的任务将是实施信息管理和信息决策，而信息素质又是图书馆参考咨询馆员科学决策的基础。 相似文献
7.
8.
图书馆"参考馆员"制度的推广方式 总被引：14，自引：1，他引：13
参考馆员制度是提高图书馆咨询服务能力，培养图书馆员成为知识导航员和咨询专家的重要措施。文章受美国参考改革经验启示，指出推广参考馆员制度应：利用图书馆立法确定参考馆员的专业地位；提高全员参考意识；创新发展参考运作方式；关注参考馆员的压力和需求；牢记公共服务，关注用户需求。 相似文献
9.
法国的参考馆员制度已经有近40年的历史,是欧洲最早实行参考馆员制度的国家之一。对比中法两国图书馆参考馆员制度,法国的参考馆员制度在岗位设置、等级划分、社会地位和职业培训等方面对完善我国图书馆参考馆员制度具有借鉴意义。 相似文献
10.
学科馆员和参考馆员关系之探讨 总被引：2，自引：0，他引：2
文章阐述了学科馆员来源于参考馆员,是为参考馆员适应数字时代海量信息而形成的,同时也是图书馆学科发展日益成熟的标志之一。文章认为学科馆员在现实中有不少局限性,最终将被专业馆员所取代。 相似文献
11.
《The Reference Librarian》2013,54(93):3-22
Abstract Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. 相似文献
12.
Chat reference has presented a unique set of problems for reference librarians. Lacking the visual and auditory cues of face-to-face or telephone reference interactions, librarians providing service for the virtual desk have developed digital techniques and resourceful maneuvers to help them navigate this new frontier. Still, many chat librarians find it difficult to conduct a meaningful transaction using just words, software components, and a mastery of online resources. Technical and communication problems further complicate their efforts. However, virtual reference librarians are rising to the occasion and engaging in exemplary chat transactions that conform to the highest standards of service. 相似文献
13.
馆员在数字参考咨询服务中的行为规范 总被引：4，自引：0，他引：4
介绍了目前国际、国内数字参考咨询指南制定情况，并针对我国数字参考服务的现状，建议我国图书馆界应该制定切实可行的数字参考咨询指南。 相似文献
14.
As educators and members of the academic community, reference librarians should take a proactive stance toward instructing students about the ethics of information use. The authors summarize the best practices found in the existing library literature, consider the context of ethical information use from a global perspective, and make an argument for the role of librarians. Our goal is to provide a guide for librarians attempting to successfully integrate ethical issues, such as intellectual property and academic integrity, into their reference instruction. 相似文献
15.
《The Reference Librarian》2013,54(81):89-103
Abstract Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones. The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century. 相似文献
16.
17.
《The Reference Librarian》2013,54(93):129-136
Abstract Reference service in all types of libraries could be improved if librarians actively adopted the mindset of the Golden Rule. The Rule is expressed in some form in many world religions and instructs us to treat others how we would like to be treated. This approach has applicability not only in face-to-face reference transactions, but also in virtual reference. The empathetic reference librarian should be alert to both verbal and non-verbal clues that can indicate how a patron would like to be treated. 相似文献
18.
Ronald Martin Solorzano 《The Reference Librarian》2013,54(2):89-102
The notion of what reference service ought to be continues to change as technology provides new ways to interact with users and alters their expectations of the library and librarians. As new tools for interaction become available, it is critical that librarians continuously evaluate their effectiveness at providing users with a valuable service that meets the needs of the community being served. By assessing tools and techniques in light of user expectations and satisfaction, librarians can come up with unique service programs that also incorporate their own knowledge and interpersonal skills. 相似文献
19.
"参考馆员"、"学科馆员"与"核心馆员"刍议 总被引：9，自引：2，他引：9
刘以文 《大学图书情报学刊》2006,24(2):76-78
文章对参考馆员、学科馆员与核心馆员的概念进行了辨析,进而论述了三者的关系及其对图书馆工作的作用. 相似文献
20.
Embedded librarians serve an important role in assisting remote users. Despite the varying degrees of embeddedness, all maintain the goal of ensuring the same high-quality reference and instruction services that users have come to expect from the traditional library setting. Embedded librarians select and use technology that most effectively meets the needs of this unique user group. This technology can include the library Web site, course management systems, research guides, lecture and screen capture software, remote reference (including telephone, chat, and email), web conferencing, online survey tools, citation management, and social media. 相似文献