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1.
Large scale open-source library automation systems can increase efficiencies in bibliographic production. The implementation of such a system, Evergreen, was examined in order to ascertain whether it facilitated detection and use of library collections in Indiana public libraries. Three hundred forty-nine participants recruited from nine public libraries completed user surveys. Additionally, library server data about interlibrary loan (ILL) statistics were collected from participating libraries on a monthly basis. The self-reported user survey included questions about patron history at local public libraries, use of the previous Online Public Access Catalogs (OPACs), and use of the Evergreen OPAC for finding and accessing multiple library collections since library users could directly request interlibrary loans via the Evergreen OPAC. The findings indicate that the implementation of the Indiana Evergreen system received moderately positive ratings from the participants; the positive evaluation was primarily related to the use of the ILL function. The ILL service satisfied the participants' needs and motivated them to use the Evergreen OPAC. Benefits for Evergreen users were confirmed.  相似文献   

2.
ABSTRACT

Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-based ILL system. Such a Web-based system has been successfully designed and implemented at the Nanyang Technological University. The paper presents an overview of the system requirements and architecture, implementation details and demonstrates the feasibility and advantages of the new system.  相似文献   

3.
Abstract

Interlibrary loan (ILL) services receive requests for resources that are available locally and form a major portion of canceled requests. The purpose of this study is to examine the relationship between requests canceled due to local availability and three aspects to identify impacts on ILL. The authors explored library service aspects such as collection format, the link resolver knowledge base, and discovery system functionality for potential influence on requests for locally available resources. Quantitative methods were used to identify evidence of different aspects’ impact through analysis of ILL borrowing request data. The most important finding was that the discovery system had impact on ILL services by improving retrievability of locally available resources published recently. The results suggest that a modern discovery system can efficiently provide more relevant results sourced from a carefully curated set of authoritative resources, save users’ time to access available materials, and reduce library staff members’ time and effort. This study will be helpful to libraries through its analysis of library services that impact the cancelation of ILL requests due to local availability and how those services may influence service improvement.  相似文献   

4.
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5.
[目的/意义]研究影响视障者访问公共图书馆网站的因素,并针对网站信息无障碍的设计提出具体建议和优秀范例,为图书馆网站更好地服务视障者提供借鉴。[方法/过程]首先,采用内容分析法和调查问卷法,从文献中整理出本研究参考的17项无障碍设计原则;其次,选择百度排名靠前的5家国内公共图书馆,邀请5位视障者利用读屏软件访问其网站并完成一系列任务,获知结果和总体评价;再次,参照LibQUAL+TM模式,针对17项设计原则设计调查问卷,让视障者对5家公共图书馆网站的各项服务进行评分。[结果/结论]通过对视障者的评价及评分进行综合分析,发现5家国内公共图书馆网站提供的信息服务离读者认为理想的服务水平还有差距,并从网站资源与网站操作两方面探讨影响视障者访问网站的因素,同时列举出国外优秀公共图书馆网站范例。最后,针对国内公共图书馆网站信息无障碍的设计提出加强网站首页的营销功能等10项具体建议。  相似文献   

6.
馆际互借作为资源共享的主要形式和重要保障逐渐成为图书馆界关注的焦点。鉴于馆际互借服务对图书馆的重要性,本文立足于实地调查,对湖北省部分高校馆际互借进行调查,系统地分析了图书馆馆际互借服务的现状和存在的问题,并提出了一些改进想法。参考文献8。  相似文献   

7.
着眼现代图书馆文献资源共建共享、协同服务的发展趋势,以广州大学城自建十所高校图书馆馆际互借系统为研究对象,分析广州大学城自成立以来知识共享状况及自建馆际互借系统现状,探讨现代云服务共享域环境下的广州大学城馆际互借系统知识共享服务构建策略。  相似文献   

8.
The Alma Jordan Library (AJL) is located on the St. Augustine Campus, Trinidad and Tobago and is the largest academic library in the University of the West Indies' library system. This article examines interlibrary loan and document delivery (ILL/DD) services, discusses existing ILL/DD activities, and analyzes usage statistics at this Caribbean educational institution. It reviews the current literature that exists about ILL/DD in the Caribbean and other academic institutions outside the region. This article serves to add to the body of literature on this topic and provides practical recommendations for improving the current service.  相似文献   

9.
ABSTRACT

Purpose: The present study aims to determine and compare the views of directors and users of public libraries on the use of social media for the marketing of library services.

Methodology: Data collection was done through two researcher-made questionnaires, one from the viewpoints of directors and one investigating the views of users. The questionnaires’ validity was done by four libraries and Information Science professionals, and the reliability was determined by the Cronbach’s alpha coefficient. The statistical population of this research is made up of all directors and users of 12 public libraries of the city of Isfahan, one of the largest cities in Iran.

Findings: In users’ viewpoints, the “interaction capability” is the most important feature that social media marketing can have in libraries. From the viewpoints of the directors, “creating a true picture of the role of the library” and “informing users about library services” are among the most important reasons for the marketing of libraries in the social media. From the perspective of both groups, the Telegram is the most appropriate medium for the marketing of library services.

Results: To maintain their customers and their market position, libraries need to use more exciting tools such as social media for marketing. Library directors of this study emphasized on this fact and 79.1% of users expressed interest in receiving library information through social media.

Value: The findings of this study would help the library directors to better decide on the marketing of their library services in social media.

Type of the study: Scientific-Research  相似文献   

10.
SFX, an OpenURL link resolver, was implemented at the University of Illinois at Urbana-Champaign Library in late 2005. Data from the SFX statistical reporting package are providing yet another look at how library users navigate and utilize electronic resources. However, unlike other statistical reports, such as electronic use statistics provided by vendors, SFX data cover both successful and unsuccessful links, meaning that libraries can identify items patrons wanted, but which were not (for some reason) available. And while SFX cannot totally replicate use data from publishers (since it cannot track bookmarked links resulting from use outside the library's links), it can provide statistical use data in place of publishers who simply do not offer this service, which often includes smaller or more specialized publishers. SFX data also cover multiple databases and vendors, combining use and nonuse data in one statistical package. This paper provides an overview of the 20 established statistical reports available through the SFX statistics module. Suggestions are offered for how the data from these reports can be used to answer questions about how academic journal collections and their indexes are being used and what users need but are not finding.  相似文献   

11.
Abstract

Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology.  相似文献   

12.
Based on the investigation of the position of user service for constructing digital libraries in the big data era, this paper points out that not only data resources of modern digital library have the characteristics of big data, but also the existing library services need to use big data methods to achieve reform and innovation, including resource transferring, resource utilization, social identity, thinking innovation. We focus on the importance of user services and types of big data resources that digital libraries can utilize, which include big data within libraries such as user behavior data and digital literature resource, and other big data outside libraries such as scholarly big data. We also examine the problems and potential of digital libraries in the age of big data relative to data, technology, services, and users. Using existing big data resources and considering the characteristics of current users' needs from the perspective of users, more effective ideas and methods to improve existing services in digital library can be put forward. At the same time, it is the personalized need of users in the age of big data that constitute the driving factor for the development of digital library from resource-sharing service to user-oriented service.  相似文献   

13.
中山大学珠海校区图书馆读者调查报告   总被引：15，自引：0，他引：15  
周旖 《图书馆论坛》2005,25(1):149-153
文章通过对中山大学珠海校区图书馆文、理、医的读者的横向比较和02级、01级的读者的纵向比较，反映不同类型读者对图书馆使用情况的特点、使用能力，对图书馆馆藏建设、服务与管理的评价和满意程度，为图书馆的服务与管理的改进提供依据。最后探讨在异地办学中，新校区图书馆建设的有关问题。  相似文献   

14.
Interlibrary Loan departments (ILLs) repeatedly receive requests for materials already owned by the home library. All libraries have the goal of providing the resources that patrons want and need in an easily searchable manner, but by submitting these requests, patrons unwittingly slow the process of the service by adding an unnecessary middleman into their search process. Interlibrary loan is a great tool for sampling how patrons are using (and mis-using) resources and diagnosing where breakdowns in communication between the library and the patrons regarding searches are taking place. The ILL at Georgia Southern University conducted a qualitative research study with IRB approval to explore this concern. From this research, we will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library. We will discuss our research process and how we partnered with other departments in the library. Our findings have been useful to our Discovery Services managers and our instruction faculty.  相似文献   

15.
ABSTRACT

Librarians charged with the responsibility of developing and revising the ILL policy for their library can draw upon the experiences of others by reading ILL policies of various libraries. After reading other policies and incorporating some of their ideas, librarians can be better prepared for otherwise unforeseen situations.

The study reported in this article takes the reading of these policies one step further by evaluating them to discover trends in service. ILL policies of forty-two (42) universities were located on the World Wide Web. Five categories related to the borrowing of materials were analyzed, and from this analysis, conclusions were drawn about current trends in ILL borrowing service. Awareness of these trends can be instrumental in helping librarians shape a successful ILL policy.  相似文献   

16.
An academic medical library expanded its iPad loan service to multiple campus libraries and conducted an assessment of the service. iPads loaded with medical and educational apps were loaned for two-week checkouts from five library campus locations. Device circulation statistics were tracked and users were invited to complete an online survey about their experience. Data were gathered and analyzed for 11 months. The assessment informed the library on how best to adapt the service, including what resources to add to the iPads, and the decision to move devices to campuses with more frequent usage.  相似文献   

17.
朱咫渝 《图书馆》2012,(2):108-110
视频分享网站由于免费使用的便利性与高人气的营销效益,为各行业所广泛应用。通过实证调查了解与分析国内外六所大学图书馆应用Youtube网站的现况,建议国内图书馆可以借助免费视频分享网站作为营销引擎,构建图书馆资源和服务推广营销的新平台,提升图书馆资源的丰富性与服务品质。  相似文献   

18.
CALIS全国医药文献馆际互借核心服务系统的构建   总被引：1，自引：0，他引：1  
在分析全国医药文献资源特点和医药图书馆馆际互借工作现状的基础上,指出医药文献馆际互借工作面临的问题和困难,并根据全国医药文献资源分布特征,提出构建CALIS全国医药文献馆际互借核心服务系统。该系统依托CALIS馆际互借系统软件,整合优势资源,优化运行机制,切实提高了馆际互借服务的效率和文献需求满足率,是一个可供其他专业学科领域参考和借鉴的馆际互借服务新模式。  相似文献   

19.
Abstract

Full-text research pirating sites are a fact of life at this point. Regardless of how we personally feel about this issue, the fact that students, researchers, and patrons are turning away from the library as a legitimate source for research documents means libraries’ numbers are affected. We are all seeing usage numbers go down, it’s a trend throughout ILL. This could be for a number of reasons: use of OA and pre-print servers, better collection development, or an increase in use of pirating or black market PDF websites. Regardless, this decrease in numbers can lead to a decrease in funding for our departments. At the same time we have seen cases of abuse in institutional logins. During this discussion we will look at some examples of attempted phishing and impersonation techniques used by “pirates,” our library patrons’ motivations for using these sites, consequences for the user as well as the institution, and the role of ILL in this conundrum.  相似文献   

20.
Interlibrary loan (ILL) is an important service point in the academic library, a channel through which patrons can ask for specific books and expect that those books will be made available to them. Examining the methods in which libraries handle those requests may reveal new workflows wherein ILL can influence the direction of the library's permanent acquisitions. ILL data is able to drive immediate purchases of user-requested titles but also more complex models of acquisition. By comparing circulation rates and expenditures against traditional book-approval plans, acquisitions departments may also measure the financial effectiveness of purchase-on-demand programs and use them to both supplement and supplant those approval plans. At the core of Lehigh University's efforts is an internal library philosophy called “Flipped Interlibrary Loan” (F.I.L.L.), by which ILL can and should inform permanent acquisitions for the library collection.  相似文献   

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