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1.
《图书馆管理杂志》2013,53(1-2):265-302
Abstract

In order to have a successful library program for distance education students, librarians must understand who their students are, as well as what their students want and need. Of course, the best way to get this information is to ask the students. The ACRL Guidelines for Distance Learning Library Services emphasize this point, encouraging librarians to regularly survey students involved in distance education and off-campus programs. This paper is based on two student surveys, one conducted by the Coordinator of Library Services for Distance Education at the University of Iowa and the other conducted by the Distance Librarian at University of the West Indies, Mona Campus. The paper focuses on the issues that librarians confront when they conduct a survey of distance education students. In addition, it covers details on writing and developing a survey instrument, including the need to ask the right questions in a proper manner and the need to arrange the questions and information in a user-friendly format. The results of the two surveys are presented, including a comparison of some data between the two programs.  相似文献   

2.
《The Reference Librarian》2013,54(67-68):131-146
Summary

Student athletes' schedules can be very tightly structured around classes, homework, study, practice, and athletic events. As a result, they do not have the same freedom with their schedules as the average student. A library outreach program was developed at Valdosta State University to target the Department of Health, Physical Education and Athletics, and specifically the student athletes. The goals of this program are: (1) to provide the Department faculty and staff with a library contact or liaison, (2) to help student athletes learn to use the Library more effectively under pressure, thus relieving some of the stress they face with their demanding schedules, and (3) to make the library a less intimidating, more welcoming environment. The Library's outreach program is incorporated into the Department's NCAA CHAMPS (Challenging Athletes' Minds for Personal Success) program and includes tailored library instruction sessions. CHAMPS, as designed by the NCAA, does not currently include a library skills component.1 Library outreach may be defined as any activity or program such as tailored library instruction that is created “to meet the information needs of an unserved or inadequately served target group.”2 Outreach activities often focus on a specific user population such as high school students, off-campus students, international students, non-traditional students, and even faculty, and are often a method of promoting the use of the library.3 Providing outreach to student athletes is not well documented, however, there are a handful of universities with some type of outreach program to student athletes in place.4  相似文献   

3.
Helping Hands     
《The Reference Librarian》2013,54(79-80):383-393
Summary

Research in an unfamiliar library can be intimidating for international students, particularly while they are struggling to overcome language barriers. The Helping Hands Project translated a two-page handout into fourteen different languages to acquaint non-native English speakers with library services in a language they understand. It was a collaborative project between the Oregon State University (OSU) Libraries and the International Cultural Services Program (ICSP). The expected outcome of this project was to lessen language barriers for international students during their initial library visits, and hopefully, to help retain them in the institution. The average enrollment of foreign students at OSU per term, from Fall 2001 to Spring 2002, was 1,162. Usage counts showed that the translated library guides were estimated to serve a population of 819 students from all 14 countries, which was 70% of the total foreign student enrollment at OSU. The total handout distribution count was 306, which was 37% of the targeted population.  相似文献   

4.
ABSTRACT

In May 2017, I had the opportunity to spend three weeks visiting several libraries in Kazakhstan, Kyrgyzstan, and Uzbekistan as part of my research project on international student services and information literacy. I visited these countries to conduct fieldwork research on American University of Central Asia’s information literacy program, library services for international and first year students, and more broadly to build exchanges and partnerships with Fresno State and these universities. In this travel report, I briefly cover my experiences conducting research and training at the American University of Central Asia in Kyrgyzstan and my shorter trips to Kazakhstan and Uzbekistan.  相似文献   

5.
ABSTRACT

The effective use of library resources is critical to the success of international students, a group which is gaining importance in American higher education. These students face unique challenges in their pursuit of higher education in a foreign country which presents both language and cultural barriers. The authors conducted a mail survey of two populations. International students and U.S. students were sent nearly identical surveys designed to compare use patterns, perceptions of the library and its services, and willingness to seek help. A comparison of responses provides insight into both similar and differing behaviors and suggestions for improving service.  相似文献   

6.
ABSTRACT

This article focuses on the design of library services to best meet the information needs of U.S. college students studying abroad. The authors begin by developing a possible theoretical model, first to explain the needs and information-seeking behavior of U.S. students abroad, and second to utilize this framework to design library services. The empirical grounding of the paper consists of research conducted by a Pennsylvania State University librarian at four study-abroad sites in Rome and Bologna, and the work of two librarians at colleges with high student participation in foreign study programs. In regard to the latter, the authors will discuss the way in which Dickinson College began a new program of library services to study abroad students, and present a Goucher College librarian's experience as a collaborative participant in a study-abroad program.  相似文献   

7.
《The Reference Librarian》2013,54(67-68):225-242
Summary

The many concerns over the costs and benefits of higher education have created an often intense dialogue across university departmental borders. In response, many departments have moved to collaborative efforts to reinforce the necessity and usefulness of the Liberal Arts curriculum for students. Academic service departments, including archives, seek to have their resources more actively used by the student base. The authors collaborated on an assignment requiring student use of primary source materials held at the Michigan State University Archives and Historical Collections. The dialogue this assignment created and the projects it produced was of benefit to all involved: instructors, faculty, and students.  相似文献   

8.
ABSTRACT

A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand mascots and best practice for their design and use to enhance the library brand, emotionally engage, build trust, lower barriers to service engagement, and mentor students from the perspective of a perpetual student are drawn from the marketing and psychological literature then illustrated in the case study.  相似文献   

9.
《图书馆管理杂志》2013,53(1-2):267-280
Abstract

This paper discusses how the University of Wyoming Libraries have worked in partnership with the larger institution and its Outreach School to develop a strategic plan for the future of distance education at the University of Wyoming. This collaboration insures that distance learners receive comparable library services to on-campus learners. The authors focus on how the World Wide Web is utilized to provide library services to students, in particular to online students.  相似文献   

10.
ABSTRACT

Texas A&M University has a history of international collaboration, cooperation and global outreach. Texas A&M University at Qatar provides engineering students in the Middle East with an education, and ultimately, a degree comparable to that found on our home campus in College Station. The Texas A&M University Libraries have provided curricular and research support in all of these endeavors, and currently maintain library facilities in Santa Chiara, Bodrum, and Doha, Qatar. In 2004, a noteworthy collaboration between the Colleges of Education at Texas A&M University (TAMU) and Qatar University (QU) in the development of a primary teacher preparation program at Qatar University offered another opportunity for the TAMU Libraries to support our campus community. As the education librarian at the Texas A&M University Libraries, I participated in this collaboration by recommending materials, equipment and supplies for a resource library collection and an instructional materials preparation room. This article describes the collection development involved in the establishment of the resource library, the trips to Qatar to set up the library, and the cultural and logistical challenges encountered in the endeavor.  相似文献   

11.
ABSTRACT

America has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them.  相似文献   

12.
Abstract

The purpose of this article is to outline the “best common practices” at Regent University Library, and share survey data illustrating their effectiveness. Also discussed is how transitioning from an entirely graduate university to a university serving both graduates and undergraduates has influenced library services. The new constituency will increase interlibrary loan transactions and test the library's practices. Providing quality interlibrary loan service to a growing academic population requires innovative ideas and practices while keeping the workflow streamlined. New programs implemented over the past several years include books on demand and providing more electronic books and journals. A growing distance education student population has led to paying for library cards for academic libraries located near students' homes and permitting them to return materials to satellite campuses.  相似文献   

13.
《Public Services Quarterly》2013,9(1-2):191-220
SUMMARY

Information literacy instruction is integrated into the distance education program in library and information science (LEEP) at the University of Illinois, Urbana-Champaign (UIUC). This article describes the LEEP program and the library services provided to its students. Published research on LEEP and related topics in librarianship is reviewed. Student evaluations of library instructional sessions have been gathered since 2002, shared with teaching faculty and administrators, and used to improve and promote information literacy instruction within LEEP. In the fall of 2005, the instructional model for LEEP was adapted to the on-campus environment. Preliminary analysis of the on-campus student evaluations suggests that modifications are needed to deliver an equivalent learning experience to all LIS students at UIUC, whether on-campus or off.  相似文献   

14.
《图书馆管理杂志》2013,53(1-2):309-318
Abstract

This paper describes a model program at DePaul University of partnering the Library with an academic department, specifically the School for New Learning. This department was established solely to serve the non-traditional adult student and lifelong learner. The historical background of adult education, the development of the School for New Learning, the shared goal of the Library and the department, the history and development of the partnership, the role of the library liaison, and how the partnership has changed the curriculum and library programs are discussed. Future ideas for the direction of this partnership are examined.  相似文献   

15.
《The Reference Librarian》2013,54(83-84):157-173
SUMMARY

Websites are virtual front doors to the university library for many distance education students and for those simply choosing to access the numerous resources available to them through the library from off-campus. A driving force behind the redesign of the library website was to provide a user-friendly, content-rich website that offers assistance at the point of need, wherever the student is located. The University of Oklahoma Libraries' Web Committee's research and development focus combined with a collaborative environment provided a positive impetus for change to the library website and improved reference services to the University community.  相似文献   

16.
Abstract

This study focuses on college and university library services provided to distance education students and a content analysis of library Web sites. The Web sites chosen were categorized by the amount of distance education the institution offered to students. Results indicated that the size of the institution had the strongest correlation to library services offered to distance education students (Spearman's rho of .618), not the degree to which distance education is provided (rho of .076). This study suggests that just because an institution offers distance learning courses does not necessarily mean that its library offers a full range of Web services to meet distance learner needs, and it brings into question whether some institutions have been too quick to provide distance education services without properly addressing student library needs.  相似文献   

17.
Abstract

The number of military veterans taking advantage of post-911 educational benefits has increased significantly, and institutions of higher education have responded by creating veteran-friendly campuses. Accordingly, academic librarians have engaged in proactive, ongoing conversations about providing services to this unique student population. The authors went on reconnaissance to assess the needs of student veterans and their response to a recently created veterans lounge space in the library. The information gathered from this survey can help provide insight and possible strategies to improve library outreach and services.  相似文献   

18.
《图书馆管理杂志》2013,53(3-4):503-513
Abstract

Colleges and universities are expanding their offerings through distance education courses and programs. One challenge associated with these offerings is defining the remote learner. Emporia State University offers several distance education programs with students scattered throughout the United States. Although the university moved quickly into providing remote education, the library has struggled to provide equitable access to services and resources for distance learners. This paper reports the results of a project undertaken to profile the distance learner enrolled in the School of Library and Information Management of Emporia State University.  相似文献   

19.
SUMMARY

This article presents the development and perspectives of improving the information literacy of graduate students at the University of Konstanz, considering the European background with the Bologna process and the general conditions of the German higher education system. It gives a short overview of the current reforms in European higher education and the consequences for information literacy instruction for undergraduates and graduates as well. The situation at the University of Konstanz, with its library being a leading institution in the German information literacy debate, is described explicitly. Some findings of a comprehensive graduate information literacy survey, which was recently realized there, are reported in detail. Further perspectives for graduate information literacy in the context of the library's user services are outlined.  相似文献   

20.
Southern Illinois University Edwardsville (SIUE) has seen a dramatic increase in international student enrollment in the last four years. To serve this rising population effectively, librarians at SIUE created a research study to explore the information needs and academic experiences of international students at SIUE. The study employed a mixed-methods approach including a survey as well as in-depth interviews and photo diaries. The results provide insight into international students’ library use and academic life.  相似文献   

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