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1.
Abstract

Measuring website success is critical not only to the web development process but also to demonstrate the value of library services to the institution. This article documents one library's approach to the measurement of website success. LibQUAL+(tm) results and strategic-planning documents indicated a need for a new type of measurement. The current literature on e-metrics focuses predominantly on vendor-based network statistics and reporting standards and other collaborative projects by various academic libraries around the world, such as the International Organization for Standardization, National Information Standards, Project COUNTER, and the Association of Research Libraries. There is no evidence within the body of library literature of academic libraries incorporating the use of e-metrics to measure the success of the library website in relation to library strategic planning and marketing. The purpose of this research paper is to consider how academic libraries can use web-conversion rates as a managerial tool for measuring a website's success and provides an outline for further research into a more strategic application of e-metrics as it relates to library strategic planning and marketing.  相似文献   

2.
Abstract

The content of a law library's website is often developed as part of reference services. Overall design, development, and management of the website, however, may be better addressed independent of content. Overall website management may reside in different areas in different libraries. This article shares experiences at the University at Buffalo Law Library, where the placement of website management within technical services has allowed for increased collaboration across all departments.  相似文献   

3.
ABSTRACT

In order to assess the Library's collection, the Collection Development Assessment Team at Cleveland State University used focus groups to complement the information gathered in LibQUAL+?. Groups of undergraduates, graduates, and faculty participated in four separate focus groups. All groups reported they were essentially satisfied with the collection but also wanted better local collections and used OhioLINK to supplement their research; fewer users also utilized the rich resources of the public library systems. In keeping with previous surveys, all groups wanted more full-text available electronically, faster access to materials, and a more navigable website. It appeared that the more sophisticated the user, the more satisfied they were with the collection. The Special Collections focus group would like to have more materials digitized, improved accessibility to the collection and website, and increased interaction with the community to heighten awareness of the collection and in order to gather more primary materials for the collection.  相似文献   

4.
Abstract

The article describes an innovation in MLIS education for medical librarianship, with an introduction to the FastTrack, the distance education program at the University of Pittsburgh's library and information science school, together with an overview of a model program linking the biomedical library at Vanderbilt University with the School of Information Sciences in Pittsburgh. Admissions requirements and specific curriculum for the distance education master's degree are detailed in an FAQ format.  相似文献   

5.
Abstract

This case study explores the concept of the design cycle as a guiding principle for choosing usability methods. It discusses the stages of the design cycle alongside the strengths and weaknesses of usability methods commonly used in libraries. Hollins University applied the design cycle principles to the redesign of the library’s website, which involved various methods (e.g. analytics, card sorting, content audit, surveys, and usability testing). This article argues that using the design cycle encourages an effective practice of mixing different usability methods, which leads to a more informed approach to improving usability. It concludes with recommendations for application of the design cycle to library projects.  相似文献   

6.
ABSTRACT

The authors present assessment strategies, research results, and decision making in the process of building a website and formalizing management procedures for a library in Kerala, India serving a significant number of deaf students. The strategies include user interviews and developing user experience personas, collecting and incorporating examples from other library sites in building a new website, and communicating new methods of managing and promoting library resources to the university community. The co-presenters encountered difficulties and some resistance regarding their suggestions for changes in the website as well as the public and technical services offered by the library due to differences in infrastructure and expectations in academic culture.  相似文献   

7.
《资料收集管理》2013,38(1-2):47-55
Abstract

Over time changing circumstances in legal education, scholarship and practice influenced law school library collections. Currently, increased demands for non-legal material and new technological enhancements are changing the law school library's environment. As a result, cooperative and collaborative collecting activities are flourishing between the University of Denver's law school library and its general library despite the autonomous administrative structure of the law school library.  相似文献   

8.
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9.
ABSTRACT

The use of virtual or Web-based tours is on the rise in academic libraries, but with the loss of face-to-face contact and direct experience with the library's physical spaces, questions abound about this format's efficacy. Do online tour experiences measure up to those of a guided, face-to-face tour? Do online tours help mold students' perceptions of the library, while imparting important practical knowledge about the library's resources and services? Librarians at Kent State University in Kent, Ohio, recently confronted these questions, as they added an option for an online library tour to a large library tour program for freshman that had previously been offered strictly through guided, librarian-led tours. This paper presents the results of a preliminary study comparing the efficacy of learning and affective outcomes between face-to-face library tours and online library tours at Kent State University.  相似文献   

10.
《The Reference Librarian》2013,54(73):323-336
Abstract

In 1995, the Duke University Libraries began an instructional program designed to reach all first-year students. Starting as a general library orientation, this program, through trial and error, has evolved into a two-session program, which incorporates many library instruction techniques, including active learning exercises, and consistently receives high marks. Based on the Duke University Libraries' experience, the authors propose strategies for developing a successful bibliographic instruction program for freshmen.  相似文献   

11.
《The Reference Librarian》2013,54(75-76):287-292
Summary

It is the policy of the University of Illinois at Urbana-Champaign to maintain a quiet and otherwise appropriate environment to assure an atmosphere conducive to study in all units of the University Library System. It is incumbent upon library users to conduct themselves in accordance with the rules of the University Library. It is expected that those who use the University Library System will do so responsibly and appropriately without harassing other users or library staff and without damaging the Library's facilities or its collections.

At Illinois, partnerships have been organized with the campus police to make the library a safe place for all users. With the assistance of our library security staff we have an excellent working relationship with the University Police Department. These partnerships promote initiative for learning and build a desire to pursue a deeper sense of being.  相似文献   

12.
《期刊图书馆员》2012,62(1-4):169-175
Tonia Graves, the electronic resources librarian at Old Dominion University, described her library's discovery environment using Marshall Breeding's 2010 article “The State of the Art in Library Discovery” as a framework for her discussion. She discussed the library website redesign, the creation of a mobile website, the audit and reconsideration of the role of the integrated library system (ILS), and the implementation of WorldCat Local. The objective of the presentation was to highlight the challenges of revamping the art of discovery in the library and the application of usage data to evaluate the success of the program.  相似文献   

13.
《图书馆管理杂志》2013,53(1-2):409-424
Abstract

Reaccreditation offers academic libraries concerned about improving library services to distance students with an important opportunity to obtain support from their academic institutions. Nova Southeastern University (NSU) Libraries provides a case study of how one library has used the reaccreditation process to increase both the administration's cooperation and funding for document delivery, online resources, bibliographic instruction, and local library resources to distance students.  相似文献   

14.
ABSTRACT

Library impact statements can be key tools in evaluating a library's collection and determining what additional resources should be acquired to support a new course, major, or program. An academic institution's curricular review process can benefit from the inclusion of library impact statements. The application of library impact statements at Missouri State University and Southwest Baptist University will be examined. Information will be presented concerning the creation process, the types of research required, presentation formats, how the impact statements benefit both the library and the institution, and a selective review of how a number of other libraries handle the process.  相似文献   

15.
ABSTRACT

Academic libraries have been working diligently to provide device neutral mobile access to key elements of their library websites, like hours, contact information, and catalogs. But once a mobile user makes it through these access points on his mobile device, what happens beyond that point? Can he or she use the library’s links to third-party content, like interlibrary loan forms, the institutional repository, and databases, on a mobile device? Laura Turner, Head of Technical Services at the University of San Diego’s Copley Library, recently performed basic mobile testing of third-party content links on her library’s website. She relied on resource reports generated by Alejandra Nann, Copley’s Electronic Resources and Serials Librarian, as well as Nann’s troubleshooting of access issues during the testing. Their presentation reviewed the efforts and outcomes of testing links to the resources on mobile devices as well as workflow suggestions and promotional ideas for incorporating mobile access as a library service.  相似文献   

16.
ABSTRACT

This article describes a high-density off-site book storage facility operated by a consortium of the University of Colorado and the University of Denver. Opened in 2001, it has capacity to house nearly 1.5 million items in only 9,500 square feet by shelving books by size on thirty-foot tall shelving. Materials are retrieved upon patrons' electronic request and delivered to the library daily. By removing seldom-used material to off-site storage, valuable library space is made available for patron-service activities. As millions of volumes are moved off-site in favor of on-demand delivery, the nature of the research library will change. This article describes the high-density off-site storage facility at the University of Colorado, the reason for its existence, the retrieval and delivery system. This paper also explores some implications of high-density off-site storage for library materials.  相似文献   

17.
Abstract

When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, Shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the University of Mississippi's J. D. Williams Library, which acquired the library collection of the American Institute of Certified Public Accountants (AICPA) in 2001. This article addresses the various challenges, problems, successes, and other situations experienced in offering reference service to unique users who are never present.  相似文献   

18.
AMERICAN FILM INSTITUTE [website] (http://www.afionline.org), reviewed 9 June 1999.

GOING DIGITAL: STRATEGIES FOR ACCESS, PRESERVATION, AND CONVERSION OF COLLECTIONS TO A DIGITAL FORMAT edited by Donald L. DeWitt (New York: Haworth Press, 1998—$45.00, ISBN 0–7890–0521–2, 232 pp., index)

ELECTRONIC FRONTIER FOUNDATION [website] (http://www.eff.org), reviewed 17 April 1999. Founded in 1990 by John Perry Barlow and Mitch Kapor (of Lotus 1–2‐3 fame)

FACT: FIRST AMENDMENT CYBER‐TRIBUNE [website] (http://w3.trib.com/FACT), reviewed 17 April 1999. FACT is hosted by Wyoming's Casper Star‐Tribune and edited by Charles Levendosky (a columnist and editor for that newspaper)

THE HISTORY CHANNEL [website] (http://www.historychannel.com), reviewed 11 June 1999.

THE NATURE OF THE BOOK: PRINT AND KNOWLEDGE IN THE MAKING by Adrian Johns (Chicago: University of Chicago Press, 1998—$40.00/no paper price, ISBM 0–226–40121–9 hard, 0–226–40122–7 paper, 753 pp., bibliography, index)

K.I.S.S. OF THE PANOPTICON [website] (http://carmen.artsci.washington.edu /panop/home.htm), reviewed 12 May 1999.

THE MEDIA AND COMMUNICATION STUDIES SITE (MCS): CONSTRUCTIVISM AT WORK [website] (http://www.aber.ac.uk/‐dgc/media.html), reviewed 23 April 1999.

MEDIA AWARENESS NETWORK [webstite] (http://www.media‐awareness.ca/), reviewed 11 March 1999.

CIVIC SPACE/CYBERSPACE: THE AMERICAN PUBLIC LIBRARY IN THE INFORMATION AGE by Redmond Kathleen Molz and Phyllis Dain (Cambridge, MA: MIT Press, 1999—$30.00, ISBN 0–262–13346–6, 259 pp., appendix, notes, bibliographical references, index)

RADIO VATICAN CITY [website] (http://www.wrn.org/vatican‐radio/), reviewed 12 May 1999.

SARAH ZUPKO'S CULTURAL STUDIES CENTER [website] (http://www.popcultures.com/), reviewed 12 May 1999.  相似文献   

19.
ABSTRACT

This paper examines the Regent University Library's effort to reach online students by incorporating online library workshops using the Live Classroom software from Horizon Wimba. The paper explains the need for synchronous online library instruction which arose from the university's changing clientele and curriculum. It also analyzes participant feedback regarding strengths and weaknesses of the online workshops. The paper concludes by considering the future for this type of instruction in light of Regent University's increasing emphasis on online education.  相似文献   

20.
《期刊图书馆员》2013,64(1-2):8-15
SUMMARY

Portland State University Library's fund allocation committee presented information and practical advice on the process of developing a model to reallocate funding for library materials. After experimenting with funding ratios, they decided to use their model to reallocate 30 percent of the funds earmarked for discipline-specific materials while protecting 70 percent of each discipline's original allocation.  相似文献   

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