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1.
The Web and especially major Web search engines are essential tools in the quest to locate online information for many people. This paper reports results from research that examines characteristics and changes in Web searching from nine studies of five Web search engines based in the US and Europe. We compare interactions occurring between users and Web search engines from the perspectives of session length, query length, query complexity, and content viewed among the Web search engines. The results of our research shows (1) users are viewing fewer result pages, (2) searchers on US-based Web search engines use more query operators than searchers on European-based search engines, (3) there are statistically significant differences in the use of Boolean operators and result pages viewed, and (4) one cannot necessary apply results from studies of one particular Web search engine to another Web search engine. The wide spread use of Web search engines, employment of simple queries, and decreased viewing of result pages may have resulted from algorithmic enhancements by Web search engine companies. We discuss the implications of the findings for the development of Web search engines and design of online content. 相似文献
2.
《Information processing & management》2005,41(2):361-381
The Web has become a worldwide source of information and a mainstream business tool. It is changing the way people conduct the daily business of their lives. As these changes are occurring, we need to understand what Web searching trends are emerging within the various global regions. What are the regional differences and trends in Web searching, if any? What is the effectiveness of Web search engines as providers of information? As part of a body of research studying these questions, we have analyzed two data sets collected from queries by mainly European users submitted to AlltheWeb.com on 6 February 2001 and 28 May 2002. AlltheWeb.com is a major and highly rated European search engine. Each data set contains approximately a million queries submitted by over 200,000 users and spans a 24-h period. This longitudinal benchmark study shows that European Web searching is evolving in certain directions. There was some decline in query length, with extremely simple queries. European search topics are broadening, with a notable percentage decline in sexual and pornographic searching. The majority of Web searchers view fewer than five Web documents, spending only seconds on a Web document. Approximately 50% of the Web documents viewed by these European users were topically relevant. We discuss the implications for Web information systems and information content providers. 相似文献
3.
Professional, workplace searching is different from general searching, because it is typically limited to specific facets and targeted to a single answer. We have developed the semantic component (SC) model, which is a search feature that allows searchers to structure and specify the search to context-specific aspects of the main topic of the documents. We have tested the model in an interactive searching study with family doctors with the purpose to explore doctors’ querying behaviour, how they applied the means for specifying a search, and how these features contributed to the search outcome. In general, the doctors were capable of exploiting system features and search tactics during the searching. Most searchers produced well-structured queries that contained appropriate search facets. When searches failed it was not due to query structure or query length. Failures were mostly caused by the well-known vocabulary problem. The problem was exacerbated by using certain filters as Boolean filters. The best working queries were structured into 2–3 main facets out of 3–5 possible search facets, and expressed with terms reflecting the focal view of the search task. The findings at the same time support and extend previous results about query structure and exhaustivity showing the importance of selecting central search facets and express them from the perspective of search task. The SC model was applied in the highest performing queries except one. The findings suggest that the model might be a helpful feature to structure queries into central, appropriate facets, and in returning highly relevant documents. 相似文献
4.
A critical challenge for Web search engines concerns how they present relevant results to searchers. The traditional approach is to produce a ranked list of results with title and summary (snippet) information, and these snippets are usually chosen based on the current query. Snippets play a vital sensemaking role, helping searchers to efficiently make sense of a collection of search results, as well as determine the likely relevance of individual results. Recently researchers have begun to explore how snippets might also be adapted based on searcher preferences as a way to better highlight relevant results to the searcher. In this paper we focus on the role of snippets in collaborative web search and describe a technique for summarizing search results that harnesses the collaborative search behaviour of communities of like-minded searchers to produce snippets that are more focused on the preferences of the searchers. We go on to show how this so-called social summarization technique can generate summaries that are significantly better adapted to searcher preferences and describe a novel personalized search interface that combines result recommendation with social summarization. 相似文献
5.
In this paper, we use time series analysis to evaluate predictive scenarios using search engine transactional logs. Our goal is to develop models for the analysis of searchers’ behaviors over time and investigate if time series analysis is a valid method for predicting relationships between searcher actions. Time series analysis is a method often used to understand the underlying characteristics of temporal data in order to make forecasts. In this study, we used a Web search engine transactional log and time series analysis to investigate users’ actions. We conducted our analysis in two phases. In the initial phase, we employed a basic analysis and found that 10% of searchers clicked on sponsored links. However, from 22:00 to 24:00, searchers almost exclusively clicked on the organic links, with almost no clicks on sponsored links. In the second and more extensive phase, we used a one-step prediction time series analysis method along with a transfer function method. The period rarely affects navigational and transactional queries, while rates for transactional queries vary during different periods. Our results show that the average length of a searcher session is approximately 2.9 interactions and that this average is consistent across time periods. Most importantly, our findings shows that searchers who submit the shortest queries (i.e., in number of terms) click on highest ranked results. We discuss implications, including predictive value, and future research. 相似文献
6.
In this paper, we define and present a comprehensive classification of user intent for Web searching. The classification consists of three hierarchical levels of informational, navigational, and transactional intent. After deriving attributes of each, we then developed a software application that automatically classified queries using a Web search engine log of over a million and a half queries submitted by several hundred thousand users. Our findings show that more than 80% of Web queries are informational in nature, with about 10% each being navigational and transactional. In order to validate the accuracy of our algorithm, we manually coded 400 queries and compared the results from this manual classification to the results determined by the automated method. This comparison showed that the automatic classification has an accuracy of 74%. Of the remaining 25% of the queries, the user intent is vague or multi-faceted, pointing to the need for probabilistic classification. We discuss how search engines can use knowledge of user intent to provide more targeted and relevant results in Web searching. 相似文献
7.
大学生网络信息查寻心理与行为的研究 总被引：11，自引：0，他引：11
网络信息查寻行为是继Email之后大学生第二普遍的行为。大学生的网络信息查寻有自己的特点。许多研究分析了大学生信息查寻行为的现状,并考察了影响大学生查寻行为的因素,主要包括：信息的组织与表征、Web经验、查寻任务的类型、查寻策略、认知能力和情感状态。这些研究给我们一些重要的启示。 相似文献
8.
《Information processing & management》2019,56(5):1667-1679
In this paper, we explore the effects of individual pressure level and time constraint on searchers' behaviors and their assessment of search experience within the framework of interactive information retrieval. A user experiment was conducted in which 40 participants individually searched for information in a laboratory setting under two conditions: with time constraint (TC) and with no time constraint (NTC). Participants filled in a Perceived Stress Scale questionnaire to measure their chronic pressure value (subjective stress), and their pressure value was recorded as their individual characteristic. The results showed that the more chronic pressure the searcher has, the more search efforts they devote, including more time in searching and more time to complete the search tasks, especially when there was no time constraint. Time constraint and searchers’ pressure value had a significant effect on users’ numbers of scrolling actions per minute. The results indicate that when given a time constraint, searchers with higher-pressure values tend to lower their reading or scanning speed, while searchers with lower-pressure values tend to accelerate their reading or scanning speed. The results suggested different people would react to the time condition change in different ways, especially people with higher pressure. Therefore, it is necessary to examine users’ search behaviors in person-in-situation frameworks to analyze the effects of contextual factors on users. This study contributes to our knowledge of how contextual factors and individual characteristics affect searchers’ behaviors and have implications for the design of IIR systems. 相似文献
9.
Bernard J. Jansen Danielle Booth Brian Smith 《Information processing & management》2009,45(6):643-663
In this research, we investigated whether a learning process has unique information searching characteristics. The results of this research show that information searching is a learning process with unique searching characteristics specific to particular learning levels. In a laboratory experiment, we studied the searching characteristics of 72 participants engaged in 426 searching tasks. We classified the searching tasks according to Anderson and Krathwohl’s taxonomy of the cognitive learning domain. Research results indicate that applying and analyzing, the middle two of the six categories, generally take the most searching effort in terms of queries per session, topics searched per session, and total time searching. Interestingly, the lowest two learning categories, remembering and understanding, exhibit searching characteristics similar to the highest order learning categories of evaluating and creating. Our results suggest the view of Web searchers having simple information needs may be incorrect. Instead, we discovered that users applied simple searching expressions to support their higher-level information needs. It appears that searchers rely primarily on their internal knowledge for evaluating and creating information needs, using search primarily for fact checking and verification. Overall, results indicate that a learning theory may better describe the information searching process than more commonly used paradigms of decision making or problem solving. The learning style of the searcher does have some moderating effect on exhibited searching characteristics. The implication of this research is that rather than solely addressing a searcher’s expressed information need, searching systems can also address the underlying learning need of the user. 相似文献
10.
Web search engines are beginning to offer access to multimedia searching, including audio, video and image searching. In this paper we report findings from a study examining the state of multimedia search functionality on major general and specialized Web search engines. We investigated 102 Web search engines to examine: (1) how many Web search engines offer multimedia searching, (2) the type of multimedia search functionality and methods offered, such as “query by example”, and (3) the supports for personalization or customization which are accessible as advanced search. Findings include: (1) few major Web search engines offer multimedia searching and (2) multimedia Web search functionality is generally limited. Our findings show that despite the increasing level of interest in multimedia Web search, those few Web search engines offering multimedia Web search, provide limited multimedia search functionality. Keywords are still the only means of multimedia retrieval, while other methods such as “query by example” are offered by less than 1% of Web search engines examined. 相似文献
11.
Ecommerce is developing into a fast-growing channel for new business, so a strong presence in this domain could prove essential to the success of numerous commercial organizations. However, there is little research examining ecommerce at the individual customer level, particularly on the success of everyday ecommerce searches. This is critical for the continued success of online commerce. The purpose of this research is to evaluate the effectiveness of search engines in the retrieval of relevant ecommerce links. The study examines the effectiveness of five different types of search engines in response to ecommerce queries by comparing the engines’ quality of ecommerce links using topical relevancy ratings. This research employs 100 ecommerce queries, five major search engines, and more than 3540 Web links. The findings indicate that links retrieved using an ecommerce search engine are significantly better than those obtained from most other engines types but do not significantly differ from links obtained from a Web directory service. We discuss the implications for Web system design and ecommerce marketing campaigns. 相似文献
12.
Web searchers commonly have difficulties crafting queries to fulfill their information needs; even after they are able to craft a query, they often find it challenging to evaluate the results of their Web searches. Sources of these problems include the lack of support for constructing and refining queries, and the static nature of the list-based representations of Web search results. WordBars has been developed to assist users in their Web search and exploration tasks. This system provides a visual representation of the frequencies of the terms found in the first 100 document surrogates returned from an initial query, in the form of a histogram. Exploration of the search results is supported through term selection in the histogram, resulting in a re-sorting of the search results based on the use of the selected terms in the document surrogates. Terms from the histogram can be easily added or removed from the query, generating a new set of search results. Examples illustrate how WordBars can provide valuable support for query refinement and search results exploration, both when vague and specific initial queries are provided. User evaluations with both expert and intermediate Web searchers illustrate the benefits of the interactive exploration features of WordBars in terms of effectiveness as well as subjective measures. Although differences were found in the demographics of these two user groups, both were able to benefit from the features of WordBars. 相似文献
13.
《Information processing & management》1999,35(2):141-180
Search engines are essential for finding information on the World Wide Web. We conducted a study to see how effective eight search engines are. Expert searchers sought information on the Web for users who had legitimate needs for information, and these users assessed the relevance of the information retrieved. We calculated traditional information retrieval measures of recall and precision at varying numbers of retrieved documents and used these as the bases for statistical comparisons of retrieval effectiveness among the eight search engines. We also calculated the likelihood that a document retrieved by one search engine was retrieved by other search engines as well. 相似文献
14.
Many of the approaches to image retrieval on the Web have their basis in text retrieval. However, when searchers are asked to describe their image needs, the resulting query is often short and potentially ambiguous. The solution we propose is to perform automatic query expansion using Wikipedia as the source knowledge base, resulting in a diversification of the search results. The outcome is a broad range of images that represent the various possible interpretations of the query. In order to assist the searcher in finding images that match their specific intentions for the query, we have developed an image organization method that uses both the conceptual information associated with each image, and the visual features extracted from the images. This, coupled with a hierarchical organization of the concepts, provides an interactive interface that takes advantage of the searchers’ abilities to recognize relevant concepts, filter and focus the search results based on these concepts, and visually identify relevant images while navigating within the image space. In this paper, we outline the key features of our image retrieval system (CIDER), and present the results of a preliminary user evaluation. The results of this study illustrate the potential benefits that CIDER can provide for searchers conducting image retrieval tasks. 相似文献
15.
Despite a number of studies looking at Web experience and Web searching tactics and behaviours, the specific relationships between experience and cognitive search strategies have not been widely researched. This study investigates how the cognitive search strategies of 80 participants might vary with Web experience as they engaged in two researcher-defined tasks and two participant-defined information seeking tasks. Each of the two researcher-defined tasks and participant-defined tasks included a directed search task and a general-purpose browsing task. While there were almost no significant performance differences between experience levels on any of the four tasks, there were significant differences in the use of cognitive search strategies. Participants with higher levels of Web experience were more likely to use “Parallel player”, “Parallel hub-and-spoke”, “Known address search domain” and “Known address” strategies, whereas participants with lower levels of Web experience were more likely to use “Virtual tourist”, “Link-dependent”, “To-the-point”, “Sequential player”, “Search engine narrowing”, and “Broad first” strategies. The patterns of use and differences between researcher-defined and participant-defined tasks and between directed search tasks and general-purpose browsing tasks are also discussed, although the distribution of search strategies by Web experience were not statistically significant for each individual task. 相似文献
16.
17.
Categorized overviews of web search results are a promising way to support user exploration, understanding, and discovery. These search interfaces combine a metadata-based overview with the list of search results to enable a rich form of interaction. A study of 24 sophisticated users carrying out complex tasks suggests how searchers may adapt their search tactics when using categorized overviews. This mixed methods study evaluated categorized overviews of web search results organized into thematic, geographic, and government categories. Participants conducted four exploratory searches during a 2-hour session to generate ideas for newspaper articles about specified topics such as “human smuggling.” Results showed that subjects explored deeper while feeling more organized, and that the categorized overview helped subjects better assess their results, although no significant differences were detected in the quality of the article ideas. A qualitative analysis of searcher comments identified seven tactics that participants reported adopting when using categorized overviews. This paper concludes by proposing a set of guidelines for the design of exploratory search interfaces. An understanding of the impact of categorized overviews on search tactics will be useful to web search researchers, search interface designers, information architects and web developers. 相似文献
18.
This article presents conceptual navigation and NavCon, an architecture that implements this navigation in World Wide Web pages. NavCon architecture makes use of ontology as metadata to contextualize user search for information. Based on ontologies, NavCon automatically inserts conceptual links in Web pages. By using these links, the user may navigate in a graph representing ontology concepts and their relationships. By browsing this graph, it is possible to reach documents associated with the user desired ontology concept. This Web navigation supported by ontology concepts we call conceptual navigation. Conceptual navigation is a technique to browse Web sites within a context. The context filters relevant retrieved information. The context also drives user navigation through paths that meet his needs. A company may implement conceptual navigation to improve user search for information in a knowledge management environment. We suggest that the use of an ontology to conduct navigation in an Intranet may help the user to have a better understanding about the knowledge structure of the company. 相似文献
19.
Authors and searchers usually express the same things in many different ways, which causes problems in free text searching of text databases. Thus, a switching tool connecting the different names of one concept is needed. This study tests the effectiveness of a thesaurus as a search-aid in free text searching of a full text database. A set of queries was searched against a large full text database of newspaper articles. The search-aid thesaurus constructed for the test contains the usual relationships of a thesaurus, namely equivalence, hierarchical, and associative relationships. Each query was searched in five distinct modes: basic search, synonym search, narrower term search, related term search, and union of all previous searches. The basic searches contained only terms included in the original query statements. In the synonym searches, the terms of the basic search were extended by disjunction of the synonyms given by the search-aid thesaurus without modifying the overall logic of the basic search. Likewise, the basic search was extended in turn with the narrower terms and with the related terms given by the search-aid thesaurus. The last search mode included the basic terms and all the terms used in the previous searches. The searches were analyzed in terms of relative recall and precision; relative recall was estimated by setting the recall of the union search to 100%. On the average the value of relative recall was 47.2% in the basic search, compared with 100% in the union search; the average value of precision decreased only from 62.5% in the basic search to 51.2% in the union search. 相似文献
20.
Maria Taramigkou Dimitris Apostolou Gregoris Mentzas 《Information processing & management》2018,54(4):609-629
Exploratory search is a type of information seeking used by searchers who are either unfamiliar with the domain of their goal, are unsure about the ways to achieve their goals or uncertain about their goals in the first place. We present a method that utilizes interactional context and personality information in order to proactively prompt users to undertake actions for improving exploratory search and its outcome. Our approach is based on inferring exploration patterns based on the logged past behavior of users in order to produce models of behavior, which in turn are used to predict the next action in the current context. The user is classified into specific groups of users that share personality traits for which we have analyzed their search behaviors. At the same time, we assume that the users who belong within the same group show similar exploration tactics to reach their goal such as the sequence of actions performed. Having the models, we show how we can predict the next interaction of the user given a specific sequence of actions of the current session. In this way, we assist users in their exploration process and act proactively by providing meaningful recommendations and prompts towards possibly undiscovered facets of the topic under investigation. 相似文献