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1.
Web search engines are beginning to offer access to multimedia searching, including audio, video and image searching. In this paper we report findings from a study examining the state of multimedia search functionality on major general and specialized Web search engines. We investigated 102 Web search engines to examine: (1) how many Web search engines offer multimedia searching, (2) the type of multimedia search functionality and methods offered, such as “query by example”, and (3) the supports for personalization or customization which are accessible as advanced search. Findings include: (1) few major Web search engines offer multimedia searching and (2) multimedia Web search functionality is generally limited. Our findings show that despite the increasing level of interest in multimedia Web search, those few Web search engines offering multimedia Web search, provide limited multimedia search functionality. Keywords are still the only means of multimedia retrieval, while other methods such as “query by example” are offered by less than 1% of Web search engines examined. 相似文献
2.
The study investigated how users’ emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users’ emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed. 相似文献
3.
A user study of aNobii was conducted with an aim to exploring possible criteria for evaluating social navigational tools. A set of measures designed to capture various aspects of the benefits provided by the tools was proposed. To test the applicability of these measures, a within-subject experimental design was adopted where fifty regular aNobii users searched alternately with three book-finding tools: browsing “friends’ bookshelves”, “similar bookshelves”, and “books by known authors”. Other than the self-report user experience and search result measures, the “choice set” model was used as a novel framework for navigational effectiveness. Further analyses were conducted to explore whether three aspects of reader preference, “preference insight”, “preference diversity”, and “reading involvement” might influence the performance of the tools. 相似文献
4.
《Information processing & management》2023,60(3):103300
Pre-adoption expectations often serve as an implicit reference point in users’ evaluation of information systems and are closely associated with their goals of interactions, behaviors, and overall satisfaction. Despite the empirically confirmed impacts, users’ search expectations and their connections to tasks, users, search experiences, and behaviors have been scarcely studied in the context of online information search. To address the gap, we collected 116 sessions from 60 participants in a controlled-lab Web search study and gathered direct feedback on their in-situ expected information gains (e.g., number of useful pages) and expected search efforts (e.g., clicks and dwell time) under each query during search sessions. Our study aims to examine (1) how users’ pre-search experience, task characteristics, and in-session experience affect their current expectations and (2) how user expectations are correlated with search behaviors and satisfaction. Our results with both quantitative and qualitative evidence demonstrate that: (1) user expectation is significantly affected by task characteristics, previous and in-situ search experience; (2) user expectation is closely associated with users’ browsing behaviors and search satisfaction. The knowledge learned about user expectation advances our understanding of users’ search behavioral patterns and their evaluations of interaction experience and will also facilitate the design, implementation, and evaluation of expectation-aware user models, metrics, and information retrieval (IR) systems. 相似文献
5.
Prior research in the social search space has focused on the informational benefits of collaborating with others during web and workplace information seeking. However, social interactions, especially during complex tasks, can have cognitive benefits as well. Our goal in this paper is to document the methods and outcomes of using social resources to help with exploratory search tasks. We used a talk-aloud protocol and video capture to explore the actions of eight subjects as they completed two “Google-hard” search tasks. Task questions were alternated between a Social and Non-Social Condition. The Social Condition restricted participants to use only social resources—search engines were not allowed. The Non-Social Condition permitted normal web-based information sources, but restricted the use of social tools. 相似文献
6.
《Information processing & management》2002,38(5):649-670
This study examined the success and information seeking behaviors of seventh-grade science students and graduate students in information science in using Yahooligans! Web search engine/directory. It investigated these users' cognitive, affective, and physical behaviors as they sought the answer for a fact-finding task. It analyzed and compared the overall patterns of children's and graduate students' Web activities, including searching moves, browsing moves, backtracking moves, looping moves, screen scrolling, target location and deviation moves, and the time they took to complete the task. The authors applied Bilal's Web Traversal Measure to quantify these users' effectiveness, efficiency, and quality of moves they made. Results were based on 14 children's Web sessions and nine graduate students' sessions. Both groups' Web activities were captured online using Lotus ScreenCam, a software package that records and replays online activities in Web browsers. Children's affective states were captured via exit interviews. Graduate students' affective states were extracted from the journal writings they kept during the traversal process. The study findings reveal that 89% of the graduate students found the correct answer to the search task as opposed to 50% of the children. Based on the Measure, graduate students' weighted effectiveness, efficiency, and quality of the Web moves they made were much higher than those of the children. Regardless of success and weighted scores, however, similarities and differences in information seeking were found between the two groups. Yahooligans! poor structure of keyword searching was a major factor that contributed to the “breakdowns” children and graduate students experienced. Unlike children, graduate students were able to recover from “breakdowns” quickly and effectively. Three main factors influenced these users' performance: ability to recover from “breakdowns”, navigational style, and focus on task. Children and graduate students made recommendations for improving Yahooligans! interface design. Implications for Web user training and system design improvements are made. 相似文献
7.
Jiqun Liu Yiwei Wang Soumik Mandal Chirag Shah 《Information processing & management》2019,56(3):1010-1025
An individual's Web search behavior can be influenced by a number of factors, including features and functions of a search engine as well as search education. In contrast to the long-lasting attention to the algorithm and interface dimensions of search, there is a lack of research concerned with the potential effects of user education on search behavior. To address this gap, we ran a three-session field-lab-combined study to examine the effects of user education from two distinct sources – peer advice and cognitive authority (operationalized as video-based student's advice and expert's advice respectively) – on Web search behavior in two different search task scenarios (i.e., factual specific and factual amorphous tasks). We also tested if these behavioral effects persist for a short period of time when the explicit search tips are removed. Using 185 task session data generated by 31 participants in two field and one lab sessions, this study demonstrates that: (1) both peer advice and cognitive authority are effective in stimulating immediate behavioral changes in Web search; (2) the immediate behavioral impact of search advice is broader in factual amorphous task than in factual specific task; (3) framing search tips as the advice from cognitive authority is more likely to generate continuing, short-term effects on Web search behaviors. This research has implications for the design of task-aware user education as well as the study of users’ interactions with IR systems in general. 相似文献
8.
The Web and especially major Web search engines are essential tools in the quest to locate online information for many people. This paper reports results from research that examines characteristics and changes in Web searching from nine studies of five Web search engines based in the US and Europe. We compare interactions occurring between users and Web search engines from the perspectives of session length, query length, query complexity, and content viewed among the Web search engines. The results of our research shows (1) users are viewing fewer result pages, (2) searchers on US-based Web search engines use more query operators than searchers on European-based search engines, (3) there are statistically significant differences in the use of Boolean operators and result pages viewed, and (4) one cannot necessary apply results from studies of one particular Web search engine to another Web search engine. The wide spread use of Web search engines, employment of simple queries, and decreased viewing of result pages may have resulted from algorithmic enhancements by Web search engine companies. We discuss the implications of the findings for the development of Web search engines and design of online content. 相似文献
9.
The use of non-English Web search engines has been prevalent. Given the popularity of Chinese Web searching and the unique characteristics of Chinese language, it is imperative to conduct studies with focuses on the analysis of Chinese Web search queries. In this paper, we report our research on the character usage of Chinese search logs from a Web search engine in Hong Kong. By examining the distribution of search query terms, we found that users tended to use more diversified terms and that the usage of characters in search queries was quite different from the character usage of general online information in Chinese. After studying the Zipf distribution of n-grams with different values of n, we found that the curve of unigram is the most curved one of all while the bigram curve follows the Zipf distribution best, and that the curves of n-grams with larger n (n = 3–6) had similar structures with β-values in the range of 0.66–0.86. The distribution of combined n-grams was also studied. All the analyses are performed on the data both before and after the removal of function terms and incomplete terms and similar findings are revealed. We believe the findings from this study have provided some insights into further research in non-English Web searching and will assist in the design of more effective Chinese Web search engines. 相似文献
10.
Web searchers commonly have difficulties crafting queries to fulfill their information needs; even after they are able to craft a query, they often find it challenging to evaluate the results of their Web searches. Sources of these problems include the lack of support for constructing and refining queries, and the static nature of the list-based representations of Web search results. WordBars has been developed to assist users in their Web search and exploration tasks. This system provides a visual representation of the frequencies of the terms found in the first 100 document surrogates returned from an initial query, in the form of a histogram. Exploration of the search results is supported through term selection in the histogram, resulting in a re-sorting of the search results based on the use of the selected terms in the document surrogates. Terms from the histogram can be easily added or removed from the query, generating a new set of search results. Examples illustrate how WordBars can provide valuable support for query refinement and search results exploration, both when vague and specific initial queries are provided. User evaluations with both expert and intermediate Web searchers illustrate the benefits of the interactive exploration features of WordBars in terms of effectiveness as well as subjective measures. Although differences were found in the demographics of these two user groups, both were able to benefit from the features of WordBars. 相似文献
11.
Gloria Bordogna Alessandro Campi Giuseppe Psaila Stefania Ronchi 《Information processing & management》2012
In this paper, we face the so called “ranked list problem” of Web searches, that occurs when users submit short requests to search engines. Generally, as a consequence of terms’ ambiguity and polysemy, users engage long cycles of query reformulation in an attempt to capture relevant information in the top ranked results. 相似文献
12.
Multitasking is the human ability to handle the demands of multiple tasks. Multitasking behavior involves the ordering of multiple tasks and switching between tasks. People often multitask when using information retrieval (IR) technologies as they seek information on more than one information problem over single or multiple search episodes. However, limited studies have examined how people order their information problems, especially during their Web search engine interaction. The aim of our exploratory study was to investigate assigned information problem ordering by forty (40) study participants engaged in Web search. Findings suggest that assigned information problem ordering was influenced by the following factors, including personal interest, problem knowledge, perceived level of information available on the Web, ease of finding information, level of importance and seeking information on information problems in order from general to specific. Personal interest and problem knowledge were the major factors during assigned information problem ordering. Implications of the findings and further research are discussed. The relationship between information problem ordering and gratification theory is an important area for further exploration. 相似文献
13.
This paper reports the results of a study that investigated Arabic-speaking children’s interaction with the International Children’s Digital Library (ICDL) to find Arabic books on four tasks. Children’s information seeking activities was captured by using HyperCam software. Children’s success was assessed based on a measure the researchers developed. Children’s perceptions of and affective experience in using the ICDL was gathered through group interviews. Findings revealed that children’s information seeking behavior was characterized by browsing using a single function; that is, looking under “Arabic” from the Simple interface pull-down menu. Children were more successful on the fully self-generated, open-ended task than on the assigned and semi-assigned tasks. Children made suggestions for improving the Arabic collection and the design of the ICDL. The findings have implications for practitioners, researchers, and system designers. 相似文献
14.
We consider a network of autonomous peers forming a logically global but physically distributed search engine, where every peer has its own local collection generated by independently crawling the Web. A challenging task in such systems is to efficiently route user queries to peers that can deliver high quality results and be able to rank these returned results, thus satisfying the users’ information need. However, the problem inherent with this scenario is selecting a few promising peers out of an a priori unlimited number of peers. In recent research a rather strict notion of semantic overlay networks has been established. In most approaches, peers are connected to other peers based on a rigid semantic profile by clustering them based on their contents. In contrast, our strategy follows the spirit of peer autonomy and creates semantic overlay networks based on the notion of “peer-to-peer dating”. Peers are free to decide which connections they create and which they want to avoid based on various usefulness estimators. The proposed techniques can be easily integrated into existing systems as they require only small additional bandwidth consumption as most messages can be piggybacked onto established communication. We show how we can greatly benefit from these additional semantic relations during query routing in search engines, such as Minerva, and in the JXP algorithm, which computes the PageRank authority measure in a completely decentralized manner. 相似文献
15.
16.
Organizations, of all types, live in an increasingly dynamic world. Much of this dynamism is generated by developments or innovations in technology, especially information and communication technology (ICT). Some organizations take advantage of this dynamism and create new products and business models and thrive. Others ignore it or take a long time trying to adapt to it and struggle, often with negative consequences. Some of these innovations, to use the terminology of Christensen, are of a “disruptive” nature such as the telephone, the Web and recently cloud computing. This paper explores the innovation phenomenon of cloud computing and Web 2.0 and specifically examines their impact on organizational knowledge. 相似文献
17.
Despite the common public use of Web search engines, their internal design details mostly remain as a black art. The speculation is that there is a significant knowledge gap between what is published by academia and what is guarded behind the doors of large-scale search companies. “Search Engines: Information Retrieval in Practice” is one of the few books that make an attempt to cover issues involved in search engine design and is probably the most comprehensive book published so far on this topic. Unfortunately, the book fails to be a complete search engine guide as its content is dominated by the topics from information retrieval, text processing, and statistics. More precisely, the focus of the book is biased towards the “search” rather than the “engines” as, in most places, discussions on effectiveness dominate those on efficiency by a great margin. However, the book stands as a very solid IR book. 相似文献
18.
A user’s single session with a Web search engine or information retrieval (IR) system may consist of seeking information on single or multiple topics, and switch between tasks or multitasking information behavior. Most Web search sessions consist of two queries of approximately two words. However, some Web search sessions consist of three or more queries. We present findings from two studies. First, a study of two-query search sessions on the AltaVista Web search engine, and second, a study of three or more query search sessions on the AltaVista Web search engine. We examine the degree of multitasking search and information task switching during these two sets of AltaVista Web search sessions. A sample of two-query and three or more query sessions were filtered from AltaVista transaction logs from 2002 and qualitatively analyzed. Sessions ranged in duration from less than a minute to a few hours. Findings include: (1) 81% of two-query sessions included multiple topics, (2) 91.3% of three or more query sessions included multiple topics, (3) there are a broad variety of topics in multitasking search sessions, and (4) three or more query sessions sometimes contained frequent topic changes. Multitasking is found to be a growing element in Web searching. This paper proposes an approach to interactive information retrieval (IR) contextually within a multitasking framework. The implications of our findings for Web design and further research are discussed. 相似文献
19.
The concept of an “information space” provides a powerful metaphor for guiding the design of interactive retrieval systems. We present a case study of related article search, a browsing tool designed to help users navigate the information space defined by results of the PubMed® search engine. This feature leverages content-similarity links that tie MEDLINE® citations together in a vast document network. We examine the effectiveness of related article search from two perspectives: a topological analysis of networks generated from information needs represented in the TREC 2005 genomics track and a query log analysis of real PubMed users. Together, data suggest that related article search is a useful feature and that browsing related articles has become an integral part of how users interact with PubMed. 相似文献
20.
A substantial amount of research has focused on the persistence or availability of Web citations. The present study analyzes Web citation distributions. Web citations are defined as the mentions of the URLs of Web pages (Web resources) as references in academic papers. The present paper primarily focuses on the analysis of the URLs of Web citations and uses three sets of data, namely, Set 1 from the Humanities and Social Science Index in China (CSSCI, 1998–2009), Set 2 from the publications of two international computer science societies, Communications of the ACM and IEEE Computer (1995–1999), and Set 3 from the medical science database, MEDLINE, of the National Library of Medicine (1994–2006). Web citation distributions are investigated based on Web site types, Web page types, URL frequencies, URL depths, URL lengths, and year of article publication. Results show significant differences in the Web citation distributions among the three data sets. However, when the URLs of Web citations with the same hostnames are aggregated, the distributions in the three data sets are consistent with the power law (the Lotka function). 相似文献