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1.
[目的/意义]用户的微信使用行为,涉及使用动机、隐私关注和隐私行为三个问题,研究目的在于探讨三者之间的关系。[方法/过程]以隐私关注为中介变量,使用动机为前因变量,隐私行为为结果变量,构建用户使用微信的APCO模型,设计量表,测度微信用户对这三个变量的认知,进行相关性分析与回归分析,探讨三者之间的联系。[结果/结论]结果表明,使用动机与隐私关注整体上相关性较弱,但其中的关系保持和信息搜寻动机对隐私关注存在正向影响;隐私关注对隐私行为中的隐私保护存在正向影响,但在使用动机与自我披露之间的中介作用并不显著;使用动机中的关系建立对隐私行为中的自我披露具有显著正向作用。 相似文献
2.
Mobile social platform such as WeChat Moments has gained great popularity in China in the past few years. However, there are still a lack of studies that focus on Guanxi network building in the virtual social community. Drawing upon social capital theory and technology affordance theory, this study develops a research model to examine the influences of platform media richness and interactivity on users’ social capital and participation behaviors in the WeChat Moments. An empirical survey was conducted in China and 287 valid data were collected from WeChat users. Structural equation modelling analysis was used to test the research model. The empirical results suggest that platform interactivity and media richness are significant technology affordances that promote users’ Guanxi network, and their influences are mediated by social interaction and shared understanding. Furthermore, Guanxi network is positively associated with users’ active participation in the WeChat Moments. Theoretical and practical implications are illustrated in the final section. 相似文献
3.
Achieving the anticipated business benefits of a social medium is important as organizations diligently invest in different social media platforms. While much previous research assumes that social media helps organizations to communicate with customers, less is known about whether customers embrace using social media to interact with organizations. It is important to understand the role of social media for business communication from the customers’ perspective, as this may significantly deviate from the organizations’ own communicative intentions. In this exploratory case study of the Moon Struck hotel in China, we investigate both how customers interpret the hotel’s use of WeChat official account for business communication and how customers respond to messages received from Moon Struck’s WeChat account. Adopting a symbolic interactionism perspective, we surprisingly find that WeChat personal accounts and Moon Struck’s official account offer radically different meanings to followers. Specifically, WeChat personal account symbolizes a sociality-oriented meaning (e.g., relationship and image building), while Moon Struck’s WeChat official account symbolizes information broadcasting-related meaning (e.g., selling, advertising, and branding). Both technological features and the distance of relationships among users contribute to the constructed symbolic meaning of technology, subsequently affecting users’ WeChat use patterns. The theoretical implications of this study are discussed and recommendations are made for future research and practice. 相似文献
4.
[目的/意义] 大数据环境下,APP已经成为工作、生活、娱乐甚至是赚钱的重要工具,与此同时,APP也成为用户隐私泄露的重灾区。用户一方面担心隐私的泄露,另外一方面由于APP所带来的益处,却愿意主动提供隐私数据供商家利用,这就是所谓的"隐私悖论"现象。[方法/过程] 隐私计算是研究隐私悖论的重要方法之一,通过对APP用户隐私计算影响因素的调查,分析影响用户自愿提供隐私数据的核心因素,并分析悖论存在的原因。[结果/结论] APP用户隐私的保护需要不断加强法律、制度的建设和开发商与运营商的监管,而不断提高用户隐私保护的意识也是不可忽视的重要内容。 相似文献
5.
Prior literature suggests that social media users are increasingly experiencing social media fatigue. Only recently have scholars undertaken empirical studies to investigate its antecedents and outcomes to better understand the impact of fatigue on social media users. To further this understanding, the present study has conducted a cross-sectional survey with 1552 users. The Stress-Strain-Outcome (SSO) theoretical framework is applied to examine if privacy concerns, self-disclosure, parental mediation strategies, and decrement in academic performance due to social media use correlate with social media fatigue. Two forms of fatigue are considered, namely, fatigue due to social networking site (SNS) and mobile instant messaging (MIM) use. The study results suggest that privacy concerns, self-disclosure, parental encouragement and worry significantly and positively correlate with SNS and MIM fatigue. Parental permission and parental monitoring are either not or lowly associated with fatigue. In addition to this, SNS and MIM fatigue positively correlated with the tendency to experience academic decrement due to social media use. The antecedents and consequences of social media fatigue were similar for SNS and MIM users. Moreover, students perceived their parents to be more open to their MIM use, and they had higher self-disclosure in MIM than in SNS. The study concludes with significant implications for practitioners, policy makers as well as service designers. 相似文献
6.
[目的/意义]探究强关系社交媒体用户消极使用行为的形成机理及各变量的交互作用模式，为强关系社交媒体开发商及运营商在改进服务品质、优化使用体验和提高用户黏性等方面提供具有积极意义的意见和建议。[方法/过程]基于使能和抑能的双重分析视角，以强关系社交网络的典型应用微信朋友圈为实证研究对象，通过对经验用户进行深度访谈获取文本数据，并采用扎根理论的开放式编码、主轴编码、选择性编码等3个步骤提取概念、范畴来构建概念模型，并进行理论饱和度检验。[结果/结论]信息过载、社交过载、系统不满意度等情境因素和感知隐私风险、心理疲劳、使用沉溺等认知因素促进了用户的消极使用行为。网络外部性、群体规范、附加功能价值、转换障碍等情境因素和信息需求、功能需求、情感需求等认知因素抑制了用户的消极使用行为。用户在使能因素和抑能因素的双重力量的作用下产生取消提示、屏蔽、节制使用、潜水、间断使用等不同程度的消极使用行为。此外，人口学特征、人格特征、关系特征和使用特征等个体因素对使能因素和抑能因素与用户的消极使用行为之间的强度关系起调节作用。 相似文献
7.
Abuse of information entrusted to organizations can result in a variety of privacy violations and trust concerns for consumers. In the event of violations, a social media brand or organization renders an apology – a form of social account – to alleviate users’ concerns and maintain user membership and engagement with the platform. To explore the link between apology offered by a social media brand or organization and the users’ trust dynamics in the brand’s services, we study how organizational integrity can contribute to reducing individuals’ privacy concerns whiles increasing or repairing their trust. Drawing on organizational behavioral integrity literature, our proposed research model suggests that the persuasiveness of an apology following a data breach affects users’ trust or spillover trust through their perceptions of the degree of alignment between the words in the apology and the actions of the violating entity. Based on a survey of Facebook users, our findings show that persuasiveness of an apology has a significant impact on users’ perceptions of the alignment between the social media brand’s (i.e. Facebook) words and subsequent actions. These perceptions impact social media brand trust (i.e. users’ trust in Facebook and allied services such as Instagram). We also find that, post data breach incidence, while integrity of the social media organization partially mediates the relationship between persuasive apology and users’ trust, it fully mediates the relationship between the persuasive apology and the privacy concerns expressed by the users. However, users’ privacy concerns do not contribute much to the repair of trust needed to maintain their membership. 相似文献
8.
随着互联网用户数量的增加,活跃在社会网络的网民越来越多,其个人信息出现在各类网站上,面临着安全隐患。研究社会网络中个人信息安全,保护网民的个人隐私,以推进社会网络健康发展。 相似文献
9.
随着互联网用户数量的增加,活跃在社会网络的网民越来越多,其个人信息出现在各类网站上,面临着安全隐患。研究社会网络中个人信息安全,保护网民的个人隐私,以推进社会网络健康发展。 相似文献
10.
随着微信的快速发展,微信使用者日益增多,但多数用户沉浸于享受微信服务,忽略了微信的各种风险。用户对微信风险的感知程度影响着用户的使用状态以及微信未来的发展方向。本研究采用问卷调查的方法,以感知风险理论为基础,从身体风险、时间风险、心理风险、社会风险、隐私风险和财务风险等方面进行研究,通过模型构建与假设分析,检验每个风险与用户感知程度之间的相关关系。 相似文献
11.
Video conferencing (VC) applications (apps) have surged in popularity as an alternative to face-to-face communications. Although VC apps offer myriad benefits, it has caught much media attention owing to concerns of privacy infringements. This study examines the key determinants of professionals’ attitude and intentions to use VC apps in the backdrop of this conflicting duality. A conceptual research model is proposed based on theoretical foundations of privacy calculus and extended with conceptualizations of mobile users’ information privacy concerns (MUIPC), trust, technicality, ubiquity, as well as theoretical underpinnings of social presence theory. Structural equation modeling is used to empirically test the model using data collected from 484 professionals. The study offers insights regarding the trade-offs that professionals are willing to make in the face of information privacy concerns associated with VC apps. Based on the findings, the study emphasizes the promotion of privacy protection at the organizational level, control mechanisms that motivate employees to actively engage in privacy protection behavior, and a multi-faceted approach for data transparency within the VC app platforms. 相似文献
12.
[目的/意义] 基于社交媒体的社会化商务显著促进了用户的信息交互。与此同时,信息过度收集和使用、信息泄露等问题愈发突出,引发了用户对于个人隐私问题的密切关注。从用户、平台、环境3个层面,研究了信息隐私关注的影响因素及其对用户行为的作用。[方法/过程] 研究收集了340份有效问卷,采用结构方程模型进行数据分析。[结果/结论] 结果发现,隐私倾向、平台声誉、法律法规显著影响用户的信息隐私关注,进而决定用户的信任、隐私风险和社会化商务行为。研究结果启示企业需要采取措施缓解用户隐私关注,进而促进其社会化商务行为。 相似文献
13.
[目的/意义] 为研究中国情境下社交媒体用户隐私设置行为的影响机制,为隐私设置功能的设计与开发提供参考依据。[方法/过程] 本文以微信活跃用户为研究对象,基于计划行为理论和技术接受模型,构建了隐私设置行为影响因素理论模型。[结果/结论] 研究结果表明：隐私设置行为主要受到隐私设置意愿和感知控制影响;隐私关注、感知有用性、感知易用性正向影响隐私设置意愿;感知易用性、信任、交互公平正向影响感知控制;隐私关注和感知易用性都正向影响感知有用性。 相似文献
14.
Paula Helm 《Ethics and Information Technology》2018,20(4):303-313
This paper aims to provide new insights to debates on group privacy, which can be seen as part of a social turn in privacy scholarship. Research is increasingly showing that the classic individualistic understanding of privacy is insufficient to capture new problems in algorithmic and online contexts. An understanding of privacy as an “interpersonal boundary-control process” (Altman, The environment and social behavior, Brooks and Cole, Monterey, 1975) framing privacy as a social practice necessary to sustain intimate relationships is gaining ground. In this debate, my research is focused on what I refer to as “self-determined groups” which can be defined as groups whose members consciously and willingly perceive themselves as being part of a communicative network. While much attention is given to new forms of algorithmically generated groups, current research on group privacy fails to account for the ways in which self-determined groups are affected by changes brought about by new information technologies. In an explorative case study on self-organized therapy groups, I show how these groups have developed their own approach to privacy protection, functioning on the basis of social practices followed by all participants. This informal approach was effective in pre-digital times, but online, privacy threats have reached a new level extending beyond the scope of a group’s influence. I therefore argue that self-determined sensitive topic groups are left facing what I present as a dilemma: a tension between the seemingly irreconcilable need for connectivity and a low threshold, on the one hand, and the need for privacy and trust, on the other. In light of this dilemma, I argue that we need new sorts of political solutions. 相似文献
15.
The implementation of digital contact tracing applications around the world to help reduce the spread of the COVID-19 pandemic represents one of the most ambitious uses of massive-scale citizen data ever attempted. There is major divergence among nations, however, between a “privacy-first” approach which protects citizens’ data at the cost of extremely limited access for public health authorities and researchers, and a “data-first” approach which stores large amounts of data which, while of immeasurable value to epidemiologists and other researchers, may significantly intrude upon citizens’ privacy. The lack of a consensus on privacy protection in the contact tracing process creates risks of non-compliance or deliberate obfuscation from citizens who fear revealing private aspects of their lives – a factor greatly exacerbated by recent major scandals over online privacy and the illicit use of citizens’ digital information, which have heightened public consciousness of these issues and created significant new challenges for any collection of large-scale public data. While digital contact tracing for COVID-19 remains in its infancy, the lack of consensus around best practices for its implementation and for reassuring citizens of the protection of their privacy may already have impeded its capacity to contribute to the pandemic response. 相似文献
16.
Drawing on the stressor-strain-outcome framework, this study investigates how information irrelevance and overload induce social network fatigue, and the relationship of these variables to users’ information avoidance behavior. It also examines the conditions under which social network fatigue is more likely to be translated into information avoidance behavior. The analysis of data collected from 341 users of WeChat Moments suggests that information irrelevance directly leads to information avoidance behavior, and social media fatigue as a mediator partially mediates the impact of information overload on information avoidance behavior and fully mediates the impact of social overload on information avoidance behavior. Furthermore, time pressure strengthens the effect of social network fatigue on information avoidance behavior. This study fulfills the identified need for an in-depth investigation of actual discontinuous behavior in social network services (SNSs) by investigating information avoidance behavior and its antecedents. The findings provide SNSs providers with guidelines on how to manage users’ behavior so that they remain active users of the SNSs. 相似文献
17.
【目的/意义】破除老年数字鸿沟需要引导老年群体使用智能手机等信息技术。尽管已有研究探索了老年
群体接受和使用信息技术的影响因素,但少有研究关注信息技术使用对老年群体身心健康的影响。本研究以社会
参与的视角探讨我国老年群体微信使用行为与其抑郁程度的关联机制,进而为理解信息技术使用对老年群体的影
响提供实证证据。【方法/过程】使用2018年中国健康与养老追踪调查（CHARLS）数据,采用多元线性回归分析微信
使用与抑郁程度之间的关系,以及社会参与在其中的中介效应。【结果/结论】在8122名60岁及以上的老年人中,微
信使用者为524人（6.5%）,且这些使用者存在明显的异质性的社会结构。回归分析发现,老年群体微信使用与其较
低水平的抑郁显著相关,同时,其社会参与在其中起到了中介作用。【创新/局限】研究结果启示我们应在帮助老年
群体学习和使用信息技术、缩小数字鸿沟的同时,利用好信息技术的优势,促进老年群体的社会参与,进而增进其
心理健康。 相似文献
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19.
The advent of the participatory Web and social network applications has changed our communication behaviour and the way we express ourselves on the Web. Social network application providers benefit from the increasing amount of personally identifiable information willingly displayed on their sites but, at the same time, risks of data misuse threaten the information privacy of individual users as well as the providers’ business model. From recent research, this paper reports the major requirements for developing privacy-preserving social network applications and proposes a privacy threat model that can be used to enhance the information privacy in data or social network portability initiatives by determining the issues at stake related to the processing of personally identifiable information. 相似文献
20.
实时型数字参考咨询用户隐私权保护机制构建 总被引：2，自引：0，他引：2
目前图书馆数字参考咨询服务的主流是实时型,也是未来的趋势.以此,对提供实时型数字参考咨询服务的常用软件及其咨询过程中所涉及的用户个人隐私进行了分析,并从6个方面提出构建实时型数字参考咨询服务隐私权保护机制的策略,以维护用户权益,促进图书馆数字参考咨询服务稳定、可持续发展. 相似文献