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1.
Social informatics research offers insights into the relationship between information technologies and social contexts. However, the material roles of information technologies, and their interplay with the agentic work of social actors, have not been addressed. Drawing on a field study of 37 mobile knowledge workers, we examine the dual material roles (enabling and constraining) played by information technologies in their work practices. We also investigate how these workers exert agency by fashioning multiple information technologies into a functioning digital assemblage. Although information technologies provide consequential affordances that enable mobilization of work across spaces and times, they simultaneously present design-driven, local, organizational, and temporal technological constraints that require mobile knowledge workers to engage in “configuration work” to make information technologies function effectively. Building on a sociomaterial perspective, we further discuss the interplay of information technologies and work practices enacted by mobile knowledge workers, in which both human and technological agency are materialized. 相似文献
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As a new perspective in this era of infectious disease confronting humanity (that cannot be avoided), and in light of research done to date, this article identifies the importance of exploratory research on the business and social impacts of “collaboration systems” which include video conferencing tools - important IT applications for companies. The article proposes analysis integrating four research streams on the digital transformation of work styles through collaboration systems. 相似文献
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Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools. Based on my own observations and on observations shared by executives in New Zealand and Europe, I illustrate in this article how the lockdown acted as a facilitator for digital work. Further, I show how the lockdown gave many individuals a flawed impression of digital work, i.e. their experience occurred during exceptional circumstances and led them to draw false conclusions about digital work. I examine some misconceptions of locked-down digital work and discuss the implications of locked-down digital work for research and practice. 相似文献
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《International Journal of Information Management》2016,36(1):89-96
Motivated by the seeming presence of the productivity paradox in China, this research revisits the question of how information technology (IT) affects firm performance. Leveraging the process-based view of IT, we establish a theoretical framework for the mediation factors for the relationship between IT capabilities and performance. Based on a survey of 127 companies in China, we find that a firm's management capabilities to manage both its internal and external business processes fully mediate the impact of IT on firm performance. The two management capabilities in this study are business-process management capability and supply-chain management capability. Our results show that only the coherent integration of IT capability with firm’s ability to optimize business processes and to improve management of supply chains can enhance firm performance. Firms should avoid the fallacy that IT investments are solely responsible for better firm performance. Based on our findings, we discuss the implications for research and practice. 相似文献
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Little or no prior work has examined how information technology enables the development of a design centered digital ecosystem. To examine this research question, we employ a capabilities lens and identify the pathways through which IT drives the development of a design centric smart tourism ecosystem. We analyzed archival data and data collected from interviews conducted in Spain, a country which has embarked on smart destinations projects and topped the World Economic Forum’s Travel and Competitiveness Index. From our analysis, we delineate and identify specific IT-enabled capabilities important for a country implementing smart tourism projects. We find that many of the IT resources available help develop key capabilities necessary for creating a design centric smart tourism ecosystem. 相似文献
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基于知识员工个体的视角,对知识工作结构进行量表开发和验证研究。通过文献研究、征求专家意见和员工访谈,将知识工作结构的构成维度分为完备度、精细度、有序度、创新度和有效度。在此基础上,通过探索性因子分析开发知识工作结构量表,共包括20个题项,并通过验证性因子分析、信度和效度评估等验证量表的合理性。 相似文献
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Stefano Basaglia Leonardo Caporarello Massimo Magni Ferdinando Pennarola 《International Journal of Information Management》2010
Previous research considering a normative perspective for fostering knowledge integration at the team level of analysis underscores that teams are often reluctant to share important knowledge among their members. In the attempt to provide a wider perspective on team knowledge integration, we take a different perspective, basing our arguments on team climate theoretical framework. Specifically, we argue that an autonomy and experimental climate (i.e. shared perception that the team supports autonomous action and experimentation and risk taking) can favor the team's ability to integrate members’ knowledge. Indeed, focusing on members’ willingness to contribute to team well-being, team autonomy and experimental climate may enhance the team's capability to integrate knowledge enabled by the IT infrastructure (IT knowledge integration capability). We tested our research model on a sample of 410 members and leaders of 69 organizational work teams. Results show the critical role played by team climate in favoring IT knowledge integration capability, which in turn affects team outcomes. 相似文献
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《The Journal of High Technology Management Research》2020,31(2):100393
In modern times, the digital transformation of organizations and communities is a necessity to achieve a competitive advantage. Therefore, the ability to map the potential of scattered and diverse digital knowledge sources automatically and quickly is urgent for identifying critical knowledge so that organizations can effectively carry out knowledge management. This research is a finalization of the initial smart knowledge mapping model to fit out the limited scope of validation studied previously; this was done by conducting a mix-method approach methodology to examine validation using interviews, forum group discussions (FGD) and questionnaires. The results of our questionnaire validation were analyzed using the Fuzzy Delphi Method to determine the level of agreement between the experts. This study proposed conceptual model smart knowledge mapping, which consists of eleven components: leadership, IT infrastructure, environment, objective, stakeholder, business process, KM process, valuable digital activity, knowledge resource, advanced computing and KMap content. This study also proposed a process and activity combination quadrant to determine the availability of knowledge resources for implementation of this model. 相似文献
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Hsin Hsin ChangAuthor Vitae I. Chen WangAuthor Vitae 《International Journal of Information Management》2011,31(2):171-182
Enterprise Information Portals (EIPs) have been widely adopted as platforms for the integration of knowledge management and information technology (IT). This study has been conducted from the knowledge management perspective in order to examine the influence of EIPs on collaborative commerce in the automobile industry. This study explores the integration of internal and external business processes and the coordination of collaborative design teams. An initial qualitative investigation explores the practical applications of an EIP in an automobile company. A research model is then formulated and tested using a questionnaire survey of the R&D department of a motor company in Taiwan. The results of the data analysis reveal that presence of EIPs can help a company realize the benefits of c-commerce. EIPs also can improve collaborative commerce performance by promoting the degree of integration of the enterprise process and by strengthening the process innovation and communication of collaborative design teams. The results suggest that managers should reinforce important factors, including knowledge management tools, process integration, and the quality of design teams, in order to achieve success in collaborative commerce. 相似文献
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知识型劳动的度量方法与模型研究 总被引：1，自引：0，他引：1
本文分析知识与劳动的关系、知识型劳动、知识型劳动过程与对象的特点 ,提出一种新的知识型劳动的度量方法 ,并以工程设计劳动为例 ,给出方法的应用分析 相似文献
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《International Journal of Information Management》2017,37(2):54-62
The focus of this work arises from two needs within information science literature: (1) to understand more, from an empirically driven perspective, about the increasingly visible yet understudied mobile work population, and (2) to address more clearly, from a theoretical standpoint, the ways in which information and communication technologies (ICTs) mediate the work practices of these mobile workers. Drawing on the affordance perspective, this research goes beyond simplistic conceptualizations of technological effects to explore the roles of multiple ICTs in enabling mobile knowledge work. In this paper, the use of ICTs in mobilizing information practices and the ways in which ICTs generate affordances along different mobility dimensions (spatial, temporal, contextual, and social) are examined. The empirical base of this research is a field of study of 33 mobile knowledge workers (MKWs); broadly, it focuses on the ways they employ ICTs to accomplish work in dynamic and unpredictable work conditions. 相似文献
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The ability to internationalize has become a competitive necessity for many SMEs, enabling their survival and access to larger markets. From an IS research perspective, one important issue is the strategic role played by the firm's IT capabilities in responding to greater environmental uncertainty and correspondingly greater information requirements, and in enabling the firm's internationalization performance. Given that such a major aspect of the influence of IT on the performance of SMEs has so far been ignored, the following research question is posed: to what extent does the match between the IT capabilities and information requirements of SMEs contribute to their internationalization performance? Our research model and hypotheses are based on Tushman and Nadler's information processing model. In revisiting this model, the aim was to show its continued relevancy and extend its domain of applicability. In order to answer the research question, we conduct a survey-based empirical study of 174 Canadian SMEs that have internationalized their activities. Our results show that a better match between IT capabilities and information requirements does indeed exert a positive influence on internationalization performance. We also find that the SMEs’ IT capabilities are influenced externally by the environmental uncertainty and internally by their internationalization mode. 相似文献
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数字平台创业如何突破机会资源的双重约束? 《科学学研究》2022,40(5):896-905
基于数字平台赋能的创业受到业界关注，但创业者如何借助数字平台突破创业机会资源双重约束尚未得到揭示。本文从平台赋能与价值共创的整合视角，结合机会资源一体化开发理论，选取基于小米数字平台的4家创业企业为主分析单元做嵌入式多案例研究。研究发现：在需求识别阶段，创业者借助数字平台的知识赋能与数据赋能，促进与创业服务商的价值共创，实现机会资源一体化识别，突破机会资源识别约束；在产品开发阶段，借助数字平台技术赋能与供应链赋能，促进与技术开发商与供应商的价值共创，实现机会资源一体化利用，突破机会资源利用约束；在市场推广阶段，借助数字平台品牌赋能与渠道赋能，促进与用户及渠道商的价值共创，实现机会资源一体化拓展，突破机会资源拓展约束。本文揭示了数字平台创业突破机会资源双重约束提升创业绩效的过程“黑箱”，丰富数字情境下的创业理论。 相似文献
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知识工作的不确定性和复杂性相对较高,这给知识工作建模方法的研究带来了相当的难度,为此,提出一种开放式的知识工作建模方法。基于对知识工作基本特征的理解,确定知识工作模型的组成要素、各要素的属性及其关联关系;通过对各组成要素状态转换方式的分析,说明知识工作模型的动态运行机制。这种开放式的知识工作建模方法更切合知识工作的特征和本质,有助于知识工作的管理实践。 相似文献
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《Research Policy》2023,52(1):104607
This paper examines how automation and digitalisation influence the way everyday scientific work practices are organised and conducted. Drawing on a practice-based study of the field of synthetic biology, the paper uses ethnographic, interview and survey data to offer a sociomaterial and relational perspective of technological change. As automation and digitalisation are deployed in research settings, our results show the emergence and persistence of what we call ‘mundane knowledge work’, including practices of checking, sharing and standardising data; and preparing, repairing and supervising laboratory robots. While these are subsidiary practices that are often invisible in comparison to scientific outputs used to measure performance, we find that mundane knowledge work constitutes a fundamental part of automated and digitalised biosciences, shaping scientists' working time and responsibilities. Contrary to expectations of the removal of such work by automation and digitalisation, we show that mundane work around data and robots persists through ‘amplification’ and ‘diversification’ processes. We argue that the persistence of mundane knowledge work suggests a digitalisation paradox in the context of everyday labour: while robotics and advanced data analytics aim at simplifying work processes, they also contribute to increasing their complexity in terms of number and diversity of tasks in creative, knowledge-intensive professions. 相似文献
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The objective of the paper is to demonstrate how a sensemaking model of knowledge enables better and deeper understanding of knowledge management (KM) processes in organisations and the role of information technologies (IT) in these processes. Inspired and informed by a sensemaking view of organisations, the model identifies four types of knowledge, corresponding to four sensemaking levels: the individual, collective, organizational, and cultural. Each knowledge type, as the paper shows, is of different nature and has different characteristics but is constituted and affected by all other knowledge types. An organisation is thus seen as a ‘distributed knowledge system’ composed of numerous instances of these four knowledge types and their dynamic interplay. By drawing from three empirical studies, the paper illustrates how the sensemaking model of knowledge can be applied to investigate different ways companies (try to) manage knowledge and use IT-based systems to improve KM and ultimately company performance. A deeper understanding of these processes through the lens of the model reveals mechanisms and forces underlying KM phenomena that help explain why some processes were successful and others failed. The paper intends to make the following contributions: propose a theoretical framework of knowledge and KM in organizations, which is reasonably comprehensive and empirically grounded and also demonstrate its relevance and usefulness to both researchers and practitioners as they investigate and make sense of specific KM processes and IT applications in practice. 相似文献
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Knowledge conversion is a prominent theme within the knowledge management field and the question arises how knowledge creation processes can grow innovation capability maturity. This notion provides the platform for aligning knowledge creation processes to the requirements for innovation capability growth from one maturity level to the next. In order to achieve this alignment, the authors identified a knowledge creation path as a key enabler for maturity growth in each innovation capability area. Knowledge management tools and organisational facilitating conditions that support the specific knowledge processes highlighted in the identified path were identified through a literature study and subsequently synthesised to form a framework. This framework provides guidelines for the use of knowledge creation processes as a vehicle to improve innovation. The amount of time needed to practically test the framework does not allow for the practical implementation of the framework and the impact of the framework was demonstrated by discussing a practical organisational scenario. 相似文献
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有序推进复工复产是降低新冠疫情影响的重要着力点,也是社会经济稳定发展的重要保障。然而,目前文献对复工复产背后多重因素间的复杂机理尚未开展深入研究。本文基于TOE框架,探究技术、组织和环境因素对地方政府复工复产的联动匹配效应。运用模糊集定性比较分析（fsQCA）方法,以我国29个省级政府为案例进行组态分析,研究结果表明：（1）技术、组织和环境条件“多重并发”,形成驱动复工复产的五种组态,即复工复产的驱动路径具有“殊途同归”的特点;（2）相对其他条件而言,数字化基础设施对政府复工复产起到更为重要的作用;（3）在一定情形下,技术、组织与环境条件之间具有替代关系;（4）数字化管理能力、注意力分配和财政资源支持等条件的缺失是造成政府非高水平复工复产率的主要原因。研究丰富了复工复产的研究视角,有助于政府根据各自的资源禀赋和受疫情影响等具体情况,选择合理的复工复产路径,制定精准的复工复产政策,从而避免政策覆盖面广、“一刀切”等问题,找到政策落实的“共赢点”。 相似文献