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1.
Abstract

The Students with Autism Transitional Education Program (STEP) at Eastern Illinois University is one of the few of its kind and is a leader in supporting college students with autism. Eastern Illinois University Library Services teamed up with the STEP in order to provide support to the students in the program. Students were interviewed about their experiences in the library in order to determine what their impressions of the library were and what potential needs they had. Students largely viewed the library as a safe haven and a great place for quiet study. Based on feedback, this case study also offers suggestions for improvement to make college and university libraries more welcoming to people with autism.  相似文献   

2.
The need to improve information access on the Web has resulted in Illinois’ implementation of lexicographer Dr. Jessica Milstead’s subject tree for the Find-It! Illinois Program. In 1999, when the Illinois State Library joined four other states in implementing a state Government Information Locator Service (GILS) project, developing a controlled vocabulary became an essential component for maximizing retrieval of government information. Furthermore, application of library cataloging tools such as the Library of Congress Subject Headings (LCSH) is insufficient for online retrieval. An analysis of the structure and content of Dr. Milstead’s subject tree reveals the importance of new tools for improving online access methods. Illinois’ implementation of Dr. Milstead’s subject tree exposed the interest for nationwide application. The Illinois subject tree has been named the “Jessica Tree” to convey its expanded utility. The national adoption of a controlled vocabulary for retrieving state government information online will require collaboration among all states, so that the vision of a Find-It! America can be actualized.  相似文献   

3.
《The Reference Librarian》2013,54(69-70):247-258
Summary

This paper focuses on the reference services provided by librarians at the Transportation Library for the police officer students enrolled in the School of Police Staff and Command, Traffic Institute, Northwestern University (Evanston, Illinois). Although this program is unique, the wealth of experience gained over several years can be useful for others who are planning and implementing services for adult learners within an academic environment. The Transportation Library's unusual organizational culture—a corporate library within an academic setting- and a variety of clients necessitates “changing gears” and services to meet the needs of each group.  相似文献   

4.
Summary

This paper provides criteria for document delivery vendor selection and substantive data to support an innovative realignment of budget allocations, staffing, and services to better meet the expectations and needs of the academic library user. A review of two projects incorporating document delivery into ready reference and acquisitions is followed by an extensive analysis of four major document delivery vendors as part of a research project funded by The University of Montana Faculty Grant Program and the Mansfield Library. Criteria to assess four commercial document delivery vendors are analyzed based on their use by faculty representing three academic departments. The findings of all three projects support the integration of document delivery services within a framework of integrated collection development, technical services and public services.  相似文献   

5.
Abstract

When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, Shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the University of Mississippi's J. D. Williams Library, which acquired the library collection of the American Institute of Certified Public Accountants (AICPA) in 2001. This article addresses the various challenges, problems, successes, and other situations experienced in offering reference service to unique users who are never present.  相似文献   

6.
ABSTRACT

Access to health information for health workers in Zambia is limited and inadequate, especially to those health workers that are not affiliated with institutions such as the University of Zambia. In order to meet their information needs, it is important to devise and implement appropriate health information access methods. One such method is an Outreach Program. This article is an audit and a review of the health information outreach programs that the University of Zambia Medical Library has implemented over many years.  相似文献   

7.
《The Reference Librarian》2013,54(75-76):287-292
Summary

It is the policy of the University of Illinois at Urbana-Champaign to maintain a quiet and otherwise appropriate environment to assure an atmosphere conducive to study in all units of the University Library System. It is incumbent upon library users to conduct themselves in accordance with the rules of the University Library. It is expected that those who use the University Library System will do so responsibly and appropriately without harassing other users or library staff and without damaging the Library's facilities or its collections.

At Illinois, partnerships have been organized with the campus police to make the library a safe place for all users. With the assistance of our library security staff we have an excellent working relationship with the University Police Department. These partnerships promote initiative for learning and build a desire to pursue a deeper sense of being.  相似文献   

8.
《The Reference Librarian》2013,54(69-70):171-179
Summary

Distance education's steady evolution from correspondence courses to virtual classrooms poses a significant challenge to the delivery of library services. Success in achieving widespread electronic access to library catalogs and online databases serves only as the foundation for meeting this challenge. Full evolution to virtual library services demands the addition of dynamic and interactive electronic reference services. The Telebase Help Desk service is one model of an Internet-based interactive reference service.  相似文献   

9.
Abstract

During the 2001-2002 academic year, Augustana College Library (Rock Island, IL) and St. Ambrose University Library (Davenport, IA) began a unique joint venture of peer observation between the reference staff members of the two libraries. Librarians from each college took turns visiting the other library and conducting peer observations of reference desk service. Although the reasons each library had for initiating this venture differed, both libraries benefited from this project. This article discusses the development of the program, the results, and plans for the future.  相似文献   

10.
《The Reference Librarian》2013,54(65):103-110
Summary

The State Library of Delaware has brought DelAWARE: The Digital Library of the First State into being in regular, steady increments. Providing a digital library for a state library network, no matter how small, is always a project both blessed with support systems and fraught with unforeseen obstacles. You just never know what will happen next or who will show up to save the day.

By steadfastly working and collaborating with all partners (librarians, vendors, state agencies), De/AWARE: The Digital Library of the First State is being brought into existence, a product at a time. By addressing the needs and difficulties of its users, the digital library grows into something uniquely useful for the state and its citizens.  相似文献   

11.
ABSTRACT

The Jay Jordan IFLA/OCLC Early Career Development Fellowship Program, jointly sponsored by the American Theological Library Association, the International Federation of Library Associations and Institutions (IFLA) and OCLC, provides early career development and continuing education for library and information science professionals from countries with developing economies. The program's history, selection process, and curriculum are described in detail. Fellows comment on their experiences, new perspectives, lessons learned, and benefits gained from participation in the Fellowship program.  相似文献   

12.
SUMMARY

The author discusses a wide range of new developments in Ukrainian libraries that affects library acquisitions. New strategies are now required for obtaining library materials due to the inadequacy of obligatory deposit and changes in bibliographic control of new publications. Libraries are actively developing computer and Internet technologies, including websites, online catalogs, access to databases, sites linking to online resources, and collections of digitized full-text material. A number of libraries have recently begun implementing virtual reference services. A new professional journal, whose title translates as Library Forum of Ukraine, has arisen to address all aspects of librarian-ship.  相似文献   

13.
《The Reference Librarian》2013,54(67-68):289-298
Summary

Bell Library at Texas A&M University-Corpus Christi has reached beyond its walls to utilize as well as to enrich the diverse community resources in our midst. In terms of distance education library support, the purpose is to compensate libraries that support A&M-Corpus Christi students living in their locales. In terms of consortium arrangements, we have played an integral part in the creation of the Coastal Bend Health Information Network, which is a unique blend of local college/university libraries and local hospitals. We have implemented the rather novel idea of having a specialized library, specifically a hospital library, outsource its library operations to our university library. When the local Art Institute of South Texas was brought under the university's organizational umbrella, Bell Library's contribution was to provide acquisition, processing, and cataloging support for Art Institute library holdings. We have entered into a Memorandum of Understanding with a “sister library” in Mexico. In summary, Bell Library strives to know and cultivate community interests that parallel our own.  相似文献   

14.
《The Reference Librarian》2013,54(58):135-141
Abstract

The Upward Bound Program has existed in the United States to offer support to underprivileged high school students. The University of Toledo Libraries participated in an Upward Bound Collaborative with community members and faculty to provide support for Upward Bound students during the academic year. Carlson Library made a commitment to offer bibliographic instruction and additional follow-up contact with the summer residential Upward Bound students. A survey of library participation in Ohio Upward Bound programs shows levels of library and Upward Bound program partnerships. Libraries should play an active role in providing library instruction to Upward Bound students to uphold the ultimate goal of access and success in higher education.  相似文献   

15.
Abstract

The availability and quantum of resources at the disposal of libraries greatly influence service delivery. This study seeks to assess the adequacy and effect of attenuating resources on the quality of public library services and the barriers to accessing sufficient resources for the provision of quality services. Based on a qualitative approach, the study interviewed 32 participants drawn from three regional libraries, using purposive and convenience sampling methods. Data were analyzed using interpretative techniques. The results showed that all three regional libraries were highly under resourced in terms of qualified personnel, physical resources, and current library materials which ultimately resulted in low patronage of the library facilities. A major concern was the absence of a National Library and Public Library Policy guiding the establishment of public libraries in Ghana. We strongly suggest that the new public library service bill should include a statutory formula for resource allocation to public libraries. Though our research concentrated on Ghana, the implications of the study are of great value to similar contexts.  相似文献   

16.
Abstract

In 2000, Auburn University Libraries implemented a new service, named AUBIExpress, to provide desktop delivery of print materials held at its three campus libraries. AUBIExpress provides electronic PDF copies of articles and book chapters from print resources located at Draughon Library (the main campus library), the Library of Architecture, Design and Construction, and the Veterinary Medical Library. The service is available, free, to Auburn University faculty, staff, graduate students, persons with disabilities and distance education students. There is a maximum request limit of five items per person per day and an item size limit of 50 pages. Requests, submitted through an online form, are usually processed within 2-4 business days.  相似文献   

17.
《The Reference Librarian》2013,54(73):351-360
Abstract

Library school provides librarians with a good background in library science, but to be a professional reference librarian, continuous improvement must be sought. Professionalism can include developing basic employee skills, supporting library standards, participating in university and library functions; presenting papers; and publishing. Being sensitive to communication skills can impact how a librarian is perceived by library users. Image does play a role in the effectiveness of the library professional.

Professional reference librarians must market themselves by being visible on campus, in the community, and on the Internet. Being a professional librarian is an opportunity for personal growth and educating the public about a very exciting discipline.  相似文献   

18.
This article was written by Patti Gibbons and Debra A. Werner. Patti is the Head of Collection Management at the University of Chicago Library’s Special Collections Research Center and holds a MLIS from the University of Illinois and a MA from the University of Washington. Debra is the Librarian for Science Instruction & Outreach and Biomedical Reference Librarian at the University of Chicago Library and the University of Chicago’s Pritzker School of Medicine’s Director of Library Research in Medical Education and she holds a MLIS from Dominican University. This article covers an experimental project at the University of Chicago where the library’s medical librarian teamed up with the hospital’s clinical team during patient rounds to provide real-time reference services. The project’s effectiveness was studied by a medical student who found that the embedded librarian’s services improved the clinical team’s evidence-based medical decision-making abilities without increasing the length of bedside rounds.  相似文献   

19.
ABSTRACT

As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and reference desks at the University of New Orleans Library. The cross-training process is described in detail, and benefits as well as problems experienced are outlined. The authors also provide advice for those considering a merge at their library.  相似文献   

20.
为了应对信息环境和高等教育环境的变化所带来的一系列挑战,伊利诺伊大学厄巴纳-香槟分校图书馆在2007年启动了"新服务模式计划",来规划和执行图书馆变革。"新服务模式计划"的变革措施包括变革组织结构、改善馆藏管理、创新用户服务、加强技术支持。"新服务模式计划"的实施取得了良好成效,其成功经验在于注重支持大学图书馆的战略目标、注重继承大学图书馆的优良传统、注重与用户开展广泛的交流合作。  相似文献   

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