共查询到20条相似文献，搜索用时 468 毫秒
1.
《资料收集管理》2013,38(3):33-48
Abstract The Dr. Martin Luther King, Jr. Library in San Jose, California is a unique dual-use library serving the students of San Jose State University and the community of San Jose, California. The reference collections of the two libraries are merged and interfiled to promote ease of access for both populations served. Economies of scale were realized through collaborative collection development activities for major reference purchases between the two institutions. This article describes the planning and creation of the King Library's merged reference collection and reviews the literature of collaborative collection development and merged or interfiled collections. 相似文献
2.
《The Reference Librarian》2013,54(93):23-42
Abstract Analyzes the new Dr. Martin Luther King, Jr. Library in San Jose, California in terms of the experience in developing new ideas and confronting new problems in reference service. Argues that developing a merged public-university reference service encounters important problems that are similar to the challenges that face reference services everywhere in the 21st century. Introduces the problem of how a merged public-academic reference service must develop a new reference culture in order to succeed. Links the development of the reference culture to the ideas of Life Long Learning and Information Literacy. 相似文献
3.
《Public Services Quarterly》2013,9(2-3):47-67
Abstract A new library in San José opened on August 1, 2003. This library is the result of a unique collaboration between San José State University Library and the San José Public Library. The planning for this new library highlighted merging several key areas of operation, including Government Publications. Several years before the two libraries merged, the University Library merged government publications reference functions into the general reference service of the Reference department. Depository library status at the federal and state levels impacted the planning and implementation stages. This paper discusses the background, planning, and implementation of merging the reference service for government publications, first within an academic environment and then in the unique joint library environment. 相似文献
4.
《The Reference Librarian》2013,54(85):127-137
SUMMARY Digital reference service (also known as virtual reference) has become a contentious topic in the library literature, as some critics feel that it threatens reference service more than it enhances it. Through this paper it is hoped that the debate can be refocused after a careful assessment of what exactly digital reference technology can afford and what social impact such affordances could bring. The suggestion will be made that digital reference should be employed as a means to provide reference service as long as the service is designed to play to the strengths of the technology. As such, it is recommended that libraries pursue digital reference service that is local, professional, and with privacy constraints. 相似文献
5.
《Slavic & East European Information Resources》2013,14(2-3):183-217
SUMMARY This article presents a survey of digital reference trends in the United States with an emphasis on services for Slavic and East European studies. It is based on the author's experience as a Slavic reference librarian at the University of Illinois (Slavic Reference Service) and the Library of Congress (European Division). Topics include the conflict between print and digital resources, coping with electronic serials, full-text databases and websites, digital communication tools such as e-mail, chat, and web forms, the proliferation of websites from Eastern Europe and the NIS, and opportunities for bibliographic instruction via the web. The article concludes with suggestions for keeping current and ideas for possible reference collaboration among Slavic and East European studies librarians. 相似文献
6.
《College & Undergraduate Libraries》2013,20(3):63-85
ABSTRACT Since the implementation of its instant messaging reference service in the 2000-2001 academic year, the librarians at the University at Buffalo (UB) have succeeded in creating a vital presence for virtual reference. The Instant Librarian chat service, open 57 hours per week during the fall and spring semesters, supplements the traditional face-to-face and e-mail reference services available at UB. Real-time reference using AOL Instant Messenger addresses the expectations of a well-informed population of UB users comfortable with the conveniences enjoyed via the Internet, such as file sharing and instant messaging. Librarians at UB use Instant Librarian to their advantage by employing active learning techniques, while answering both simple and complex questions. A chat session is a unique way to reach a patron who normally would not come into the library for help. In the chatroom, the librarian creates a positive teaching environment, prompting repeat visits and even in-person follow-up research consultations. This paper describes the nuts and bolts of UB's chat reference service and illustrates ways UB librarians attempt to incorporate teaching strategies within the online environment. The first section discusses issues such as staff training, technology/software problems, marketing/publicity matters, and the methodology and purpose of a user survey. The second section addresses the instruction element of UB's Instant Librarian. Librarians take advantage of the online environment to promote self-directed learning. The paper also includes a literature review highlighting published articles, books, and surveys that examine the significant facets of a real-time reference service. 相似文献
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ABSTRACT Capella University, an online university, started its library liaison program in 2007. The goals of the program were to increase the use of library resources and services and promote integration of information literacy competencies into coursework. A review of the literature of liaison programs shows a focus on liaison activities in traditional colleges and universities. While some activities are adaptable to the online environment, this setting provides unique opportunities for enhancing the impact of the liaison relationship. This article will describe key initiatives in three areas: the online course room, reference transactions, and collaboration with both academic and nonacademic departments. Strategies, activities, and tools used to implement the initiatives will be discussed. 相似文献
9.
《The Reference Librarian》2013,54(79-80):57-65
Summary Digital reference is an important research area with the potential to enhance information delivery to library patrons. The process of digital reference involves the challenges and problems of an interactive computer-mediated reference interview. Related studies of mediated online searching have identified the major tasks during a mediated online search. The search intermediary's tasks included gathering information on the information need, previous searches on the topic by the information seeker, search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and the number of topics to be searched. The information seeker's tasks include providing information to the search intermediary on their topic, discussing their previous information seeking and evaluating the online search output. Models of digital reference interviews need to include more complex information seeking behaviors, such as successive searching and multitasking. Further research is needed to extend our understanding of digital reference processes. 相似文献
10.
Seth Allen 《Journal of Library & Information Services in Distance Learning》2017,11(1-2):251-261
ABSTRACTDeveloping a strategy for embedding librarians in online courses can be challenging, but it is essential to demonstrate to accrediting agencies how libraries serve online students. A well-thought-out plan can be scalable and sustainable for rapidly growing online programs and can satisfy accreditation standards. This article examines how one small, liberal arts college developed a plan of action for an online embedded librarian program, including both the conceptual and practical aspects of launching the program: aligning library instruction with course and program learning outcomes, brainstorming strategies for embedded library instruction, and communicating the value of such a program to online teaching faculty. 相似文献
11.
即时通讯（IM）实时咨询应用研究 总被引：1，自引：0，他引：1
12.
ABSTRACT At a time in our economy when library budgets are strained and staffing is under the microscope, librarians need to reassess and retool their library services for online students to provide quality, depth, and community without causing meltdown. The authors analyze some of the retooling undergone at their library to meet the shifting demographics of students who in 10 years have grown from 1,000 online students to 14,500 and increased to 65% of the students now taking online classes. To meet this challenge, the library centralized library services by closing the regional Library Information Centers and established a Multimedia Department focused on developing tutorials and online training materials, established an outreach librarian position, and worked with reference and instruction librarians to expand their roles as liaisons to the various academic programs. The library is learning to work smarter, not necessarily harder, and much leaner. 相似文献
13.
Eimmy Solis Dan Perkins 《Journal of Library & Information Services in Distance Learning》2017,11(1-2):123-139
ABSTRACTAs e-resources become more ubiquitous, and the technologies available to access them more sophisticated, libraries have greater opportunities to reach out to global users. However, this same distance means that some users never even set foot in a physical library. This case study will describe how one large academic library started a business, economics, and marketing library online instruction pilot for global users in an effort to replicate library instruction offered at the home institution. Librarians assessed global library use and research needs; prepared unique lesson plans for each global site; and created digital learning objects using synchronous and asynchronous methods to establish an instruction strategy for Business and Economics courses. The goal was to test instruction practices and develop an online instruction template that would be replicable and sustainable for library instruction in other subject areas in New York University Libraries and other institutions. 相似文献
14.
Terry Ballard 《图书馆管理杂志》2013,53(3-4):265-275
ABSTRACT Librarians at the Arnold Bernhard Library of Quinnipiac University were concerned with the usage levels of their electronic reference titles. They added the titles to the library's Web page, made individual records in the online catalog, and even established links between an OPAC keyword search and a search through electronic reference titles. It was still felt that the collection was underutilized. In 2007, the Automation Librarian began a project to add one more level of access to these titles—a graphic interface that simulated the process of walking into a reference room and picking out a title. A preliminary version was loaded in the Fall of 2007, and early results indicate that it has found an audience. 相似文献
15.
《The Reference Librarian》2013,54(79-80):101-112
Summary This article explores digital reference and offers practical advice to those interested in implementing a digital reference desk in their library. Digital/chat/online reference services are defined and practical guidelines on staffing, selecting and troubleshooting hardware and software, training, and marketing are offered for those establishing such a service. 相似文献
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《Public Services Quarterly》2013,9(2-3):19-32
Abstract Library instruction about reference materials, databases, and quality web sites never goes out of fashion for students, faculty, or staff. An annual professional development program on the Colorado State University campus offers an opportunity to provide specialized library instruction to targeted faculty and staff members. For two consecutive years, the authors offered a workshop called “«Find it Fast»: Research Tips for People in a Hurry.” Using a standardized assessment tool, attendees were asked to rank their level of satisfaction with various aspects of the instruction session. By evaluating and incorporating this feedback, the authors modified and enhanced the workshop's format and content. Higher levels of user satisfaction are achieved in the second year, along with recommendations to continue and broaden the workshop. 相似文献
18.
《The Reference Librarian》2013,54(83-84):119-130
SUMMARY Cooperative reference is a valuable approach to serving patrons as well as a means of expanding one's professional knowledge. Members of the reference unit actively participate in cooperative reference for answering patrons' tougher queries, bibliographic instruction, and reference collection development. The cooperative efforts of our unit have expanded our ability to find better information faster. Cooperative reference extends to all librarians within the University Library as each librarian serves in a rotation to staff the reference desk on nights and weekends. Some of the benefits of practicing cooperative reference are the following: providing a balanced and sometimes more complete answer to a reference question; increasing the knowledge of the reference staff by sharing experiences; and increasing morale and support for the reference staff. All of this is accomplished by doing what librarians do best: sharing. Successful cooperative reference relies upon good communication within the department, respect for colleagues, flexibility, and commitment to serving our patrons. 相似文献
19.
《The Reference Librarian》2013,54(95-96):113-124
Abstract The Tampa-Hillsborough County Public Library, as a county government agency, is required to follow a specific budget planning process in order to obtain funding for library programs and services. One tool of this planning process-the “decision unit”-requires advanced planning and continued evaluation of potential and existing library services. Prior to receiving funds for any new service, performance measures must be established in order to measure the success of the service in relation to the public money invested. This article will look at the evaluation process built into the funding of the library's participation in a statewide virtual reference service and the implications for continuation and/or expansion of this service based on continued assessment. 相似文献
20.
《The Reference Librarian》2013,54(85):33-41
SUMMARY The Internet Public Library is an experimental educational initiative of the University of Michigan School of Information. The author, a Michigan alumna, argues that the Internet Public Library can play a role in the education of reference librarians, with particular attention to the traditional reference skills it fosters. She discusses her own experience with the IPL and QRC, its digital reference tool, as a library student, positing that the value of the IPL lies in the way it renders individual aspects of the reference process explicit and forces its users to examine them piece by piece. 相似文献