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1.
Jooho LeeAuthor Vitae Hyun Joon KimAuthor Vitae Michael J. AhnAuthor Vitae 《Government Information Quarterly》2011,28(2):222-230
Prior e-Government research has paid much attention to e-Government service adoption from the supplier side - the government - while mostly overlooking the user side of e-Government, such as citizens and businesses. While there have been some initial efforts to study citizens in their adoption behavior, few have examined what influences the willingness of businesses in adopting e-Government services. This research attempts to fill this research gap by addressing the following research question: Why are some businesses more willing to adopt e-Government applications to perform transactions with the government than others? The authors argue that the willingness of a business to adopt e-Government depends on the perceived quality of government services through traditional brick and mortar service channels (offline service channels), and the level of trust businesses place in the internet technology itself. Competing hypotheses are developed with regard to the role of perceived quality of offline services on the business user's willingness to adopt e-Government services. Using data obtained from a local district government in Seoul, Korea, the analysis revealed that the willingness to adopt e-Government increased when business users perceived high quality service provision in offline service channels. However, trust in the internet technology itself did not have any significant impact on their willingness. The theoretical and practical implications of the study finding are discussed. 相似文献
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Adapted from Chang et al.'s (2006) models, this study examines factors that influence adoption and non-adoption of social network sites (SNS) in adopters (Continuers, Discontinuers) and non-adopters (Potentials, Resistors). Chi-square and t-test were used to analyze the survey data of Singapore's working adults and Internet users (N =222). The findings reveal innovation characteristics (relative advantage, compatibility, complexity) and perceived popularity differ significantly in three pairs of adopter categories. Results show Continuers and Potentials are concerned more about image than Discontinuers and Resistors, while technology cluster differs between adopter vs. non-adopter and Continuers vs. Discontinuers. Moreover, the study suggests younger people tend to adopt SNSs, females continue to use SNSs more, and potential SNS users are more innovative. Lastly, a regression model to forecast the adoption of SNSs is proposed in which age, compatibility, technology cluster, and perceived popularity are predictors. 相似文献
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[目的/意义]探究互联网情境下用户人格特质对互联网信息采纳行为的影响,为规制互联网行业发展及引导互联网用户信息采纳行为提供理论依据。[方法/过程]基于信息采纳模型、人格特质理论,探究用户人格特质变量对互联网信息采纳行为的调节效应。采用综合社会调查数据(CGSS),使用ologit回归模型对理论假设进行分析验证。[结果/结论]研究发现,信息采纳模型在互联网情境下更为重要,互联网信息质量与来源可信度决定互联网用户信息有用性的感知水平,进而影响信息采纳行为;用户人格特质变量对互联网信息采纳行为存在显著的间接影响力,且这种影响力存在显著的性别差异。 相似文献
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《The Journal of Academic Librarianship》2020,46(5):102188
Social media like Facebook have become popular tools for different organizations like libraries in marketing practice. To build relationships with library users, libraries hope social media can engage its user communities actively with their collections, services, and activities. This paper aims at evaluating the effectiveness of using social media as a platform in marketing through a questionnaire on the Facebook page of the University of Hong Kong Libraries (HKUL), comparing the perspectives of students and faculty members. Both the current situation of HKUL's Facebook page and the reasons affecting users' interest and participation in the page are evaluated, in order to suggest better strategies for the library to deal with the needs of library users in the future. Other university libraries can also gain new insights from the study.This research has the following key findings: 1. The marketing practices of HKUL's Facebook page generally did not receive adequate attention and reactions from users; 2. Students were more engaged than faculty members in HKUL's Facebook page, as students use more varieties of library services than faculty members; 3. User needs, social media content, and interactions generally affected user acceptance of the library's Facebook marketing. 相似文献
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自我效能理论视阈的高校图书馆用户教育研究 总被引：1，自引：0，他引：1
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A multi-method case study research design, guided by Passini's conceptual framework of wayfinding, was employed to investigate library user wayfinding behavior within the entry area of a medium-sized public library facility. The case study research design included document review of the library's wayfinding information system; unobtrusive observation of library user wayfinding behavior; intensive interviews with library users to discuss their views on wayfinding in the library; and an expert review with library staff and a library wayfinding and signage expert to validate research findings. Overall, the study found library users' wayfinding behavior to be generally inconsistent over time, but that there are users who stick to predominant segments (those segments used heavily to connect two particular nodes, or stops). Those segments tend to be the straightest or most direct segments connecting two given nodes. Also, users appear to employ Passini's wayfinding styles more often than his wayfinding strategies, but additional research is needed that delves more deeply into these cognitive processes. 相似文献
7.
Service to our users is the principal basis for a library's existence and as users' expectations increase, libraries must continually change their organization's policies, procedures and workflows to meet these expectations. In order to achieve this in the Acquisitions Monographs Unit at Texas A&M University (TAMU) Libraries, Library Administration utilized a public service librarian who has a strong user oriented background to provide a fresh look at established procedures. This librarian examined TAMU Libraries Acquisition Monographic policies, procedures and workflows from a user perspective and found some of them to be out of date. Then the librarian researched other businesses and libraries best practices which she then adopted and modified to fit the needs of her unit. These “New Best Practices” could be transferable to any library facing similar organizational needs. 相似文献
8.
社会化问答社区的出现改变了原有的问答模式并拓展了知识获取的途径。回答者作为知识的主要贡献者,是促进问答社区内知识传递的核心要素。现有关于问答社区用户的研究普遍以用户的属性数据为依据,较少考虑使用个体连接所形成的关系数据进行分析。本文以中文问答社区"知乎"为研究对象,爬取了"流行音乐"和"英语学习"两个话题下的大规模数据,通过构建回答者关注关系网络,定义和量化直接连接和间接连接两类同伴关系,使用网络自回归模型探究同伴效应对知识贡献行为的影响。研究发现,回答者的知识贡献行为会受到直接和间接连接同伴效应的正向影响,但是间接连接同伴效应会随着回答者网络密度的增加而逐渐减弱甚至消失,聚类系数对回答者的知识贡献行为有负向影响。 相似文献
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Laurie Kutner 《图书馆管理杂志》2013,53(7-8):767-778
ABSTRACT Though increasing numbers of students spend time studying abroad, there has been little discussion regarding the needs of study-abroad students as a distinct user group. The little research that has been done in this area focuses on support for study-abroad students as information users. This article expands the conversation to consider the librarian's role in supporting study-abroad students as producers of valuable information, particularly as study-abroad programs expand to nontraditional locations and focus on project-based and service-learning activities of direct benefit to their host communities. A model for creating digital libraries that supports the work of study-abroad programs in Monteverde, Costa Rica, is presented. Through multi-institutional collaboration, use of graduate student interns, and digital library technology, information produced by study-abroad programs of relevance to both local communities and future researchers is now accessible. Options for wider future support for study-abroad students as information producers are considered. 相似文献
10.
《The Journal of Academic Librarianship》2020,46(6):102229
It is trendy for university libraries to offer services on social media (SM) platforms. As many millennials prefer to use apps of photo-snapping, libraries unavoidably start to use Instagram to connect with users. This study examines the effectiveness of the use of Facebook and Instagram in The University of Hong Kong Libraries (HKUL), by a mixed-method approach to analyze the posts on the two SM sites of HKUL and user feedback collected from interviews on campus. The content analysis surprisingly revealed that both Facebook and Instagram received very low user engagement, and the most frequently posted contents were library operational news and library events. The interviewees opined that they welcomed HKUL's use of Facebook and Instagram, but they urged HKUL to change its uninteresting style on the SM sites and make better use of the SM features to attract users' attention. This study provides insights for librarians for their effective management and adoption of SM, especially for content design and management. 相似文献
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ABSTRACTThe 2017 Equifax data breach left 144.5 million users digitally vulnerable to identity theft and future hacks. The organization’s failure to provide ongoing communication and information regarding the attack, motivated users to form crisis communities within the Twitter platform. This study examines the discourses present within the platform as users discussed the data breach. Digital crisis communities provide researchers opportunities to study how public users respond and react to a digital threat, particularly one that impacts online security and privacy. Through a qualitative analysis of tweets from the 3 weeks after the breach was announced, three discourses emerged that represented user frustrations and reactions to the security violation. These include breaking news, anger and outrage, and blame attribution. The findings of this study are relevant for those studying crisis communication, the Twitter platform, and online communities. 相似文献
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Ayoung Yoon 《Archival Science》2014,14(1):17-34
While repositories’ efforts to build trustworthy digital repositories (TDRs) led to the establishment of ISO standards, much less research has been done regarding the user’s side, despite calls for an understanding of users’ trust of TDRs. In order to learn about users’ perspectives on trust in digital repositories, the present study investigated users’ definitions of trust and factors that influence users’ trust development, particularly addressing the users of three data repositories in the United States. A total of 19 participants were interviewed in this study. The results of this study indicate that users’ definition of trust is largely based on a lack of deception, when it comes down to the specific context of data repositories. Regarding factors influencing the development of users’ trust in repositories, organizational attributes, user communities (recommendations and frequent use), past experiences, repository processes (documentation, data cleaning, and quality checking), and users’ perception of the repository roles were identified. 相似文献
13.
《The Reference Librarian》2013,54(79-80):183-200
Summary This paper presents the results of a use analysis and the results of a user survey of Bowling Green State University Libraries' “Chat with a Librarian” service for the academic year 2001-2002. When appropriate, the results are compared with the results of other libraries' services. Information examined includes when and from where users ask questions via the services, how users find out about the service, and what types of questions the users ask, the status and affiliation of the users, and user satisfaction with the service. Most of this information can be compared to findings from at least one other academic library's study of a somewhat similar service. With a few exceptions, the findings are similar from service to service. 相似文献
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基于传统信息系统采纳模型,结合心理学和行为科学相关理论,从一般技术因素、特定技术因素、用户心理因素和社会影响因素四个方面构建了一个整合的移动图书馆用户采纳行为的结构方程模型,并且采用SPSS 17．0和PLS结构方程软件对模型和假设进行检验。实证结果表明：感知易用性、感知移动性、用户创新性、感知信任和网络外部性是影响用户采纳移动图书馆的主要因素,而感知有用性、感知货币价值和社会规范对用户采纳移动图书馆的影响不显著。 相似文献
15.
There is ongoing discussion about the value and reliability of information produced by experts and organized by digital libraries in universities versus information produced by the crowd in virtual communities. This study compares users' perceptions of digital libraries and virtual communities in terms of affinity. In this study, affinity with digital libraries or virtual communities is defined as the degree of importance that users place on digital libraries or virtual communities. Data collected from 334 users of digital libraries and virtual communities were used for data analysis. The statistical method of 'compare means' is employed. We find the mean of affinity with digital libraries is significantly larger than that of virtual communities, suggesting users are likely to perceive higher levels of affinity with digital libraries than with virtual communities. More analysis oriented to different groups is also conducted. The findings and their implications are discussed. 相似文献
16.
Anna L. Endter 《Legal Reference Services Quarterly》2013,32(3-4):293-311
The American Association of Law Libraries (AALL) has advocated for years for the adoption of standards to authenticate online state primary legal material. AALL's advocacy led to the enactment of the Uniform Electronic Legal Material Act (UELMA), which, for the first time, provides a framework for and guidance about how state governments can ensure that their official electronic legal information is authenticated, preserved, and permanently accessible to the public. This article provides a brief history of the development of UELMA as context for the argument that the adoption of standards related to the authentication of electronic state legal resources can be considered a social justice issue, particularly for pro se litigants. This article argues that states should adopt UELMA to ensure that these vulnerable users of legal information have access to authentic and trustworthy electronic versions of the laws that govern them. 相似文献
17.
Collaborative filtering (CF) is a popular method for personalizing product recommendations for e-commerce applications. In order to recommend a product to a user and predict that user’s preference, CF utilizes product evaluation ratings of like-minded users. The process of finding like-minded users forms a social network among all users and each link between two users represents an implicit connection between them. Users having more connections with others are the most influential users. Attacking recommender systems is a new issue for these systems. Here, an attacker tries to manipulate a recommender system in order to change the recommendation output according to her wish. If an attacker succeeds, her profile is used over and over again by the recommender system, making her an influential user. In this study, we applied the established attack detection methods to the influential users, instead of the whole user set, to improve their attack detection performance. Experiments were conducted using the same settings previously used to test the established methods. The results showed that the proposed influence-based method had better detection performance and improved the stability of a recommender system for most attack scenarios. It performed considerably better than established detection methods for attacks that inserted low numbers of attack profiles (20–25 %). 相似文献
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《Government Information Quarterly》2021,38(4):101614
A key premise of open government data (OGD) policies is enhanced engagement between government and the public. However, it is not well understood who the users of OGD are, how to tailor OGD content, and which communities to target for outreach. We examined users' engagement with Health Data NY, New York's health oriented OGD portal, to understand user characteristics associated with increased site engagement. We used Google Analytics data to classify four site engagement metrics into high versus low engagement and used logistic regression to test associations between higher site engagement and gender, age group, device type, and consumer interest. We found that being in a younger age bracket, male, a desktop user, and a Technophile are associated with higher engagement. The findings contribute to further understanding OGD initiatives and consumer health information behavior. More broadly, we demonstrate how OGD managers can leverage their web analytics data to understand which users are most engaged, thereby enabling them to better target their content. 相似文献
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图书馆用户群包括关键的少数用户和相对次要的多数用户,少数核心用户被称为大用户.图书馆通过基于学科馆员制的服务架构为大用户提供个性化信息服务,并对大用户实行分级动态管理.划分大用户和普通用户的主要目的是充分关注用户的个性化需求.使图书馆有限的资源和经费发挥最大的效益. 相似文献