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1.
Taylor MK 《Medical reference services quarterly》2001,20(2):57-70
Managed care reform, commonly referred to as "patients' rights" legislation, has become a hot topic. Many groups, including consumers, health care professionals, employers, managed care organizations, political parties, and government agencies, have strong opinions about measures that should be taken and what the outcomes of these measures might be. Those investigating this multidisciplinary topic will want to examine health care administration, ethics, health services research, and political science sources. Web resources covered in this article include: clearinghouses; government agencies; federal legislative and legal sites; and home pages of professional and trade associations, policy research institutes, and consumer advocacy organizations. 相似文献
2.
Loni Hagen Thomas E. Keller Xiaoyi Yerden Luis Felipe Luna-Reyes 《Government Information Quarterly》2019,36(4):101387
Government agencies collect large amounts of structured and unstructured data. Although these data can be used to improve services as well as policy processes, it is not always clear how to analyze the data and how to glean insights for policy making, especially when the data includes large volumes of unstructured text data. This article reports opinions found in “We the People” petition data using topic modeling and visual analytics. It provides an assessment of the usability of the visual analytics results for policy making based on interviews with data professionals and policy makers. We found that visual analytics have potentially positive impacts on policy making practices. Experts also articulated potential barriers regarding the adoption of visual analytics tools, and made suggestions. Potential barriers included insufficient resources in government agencies and difficulty integrating analytics with current work practices. The main suggestions involved providing training and interpretation guidelines along with the visual analytics tools. Major contributions of this study include: (1) suggesting viable visualization tools for analyzing textual data for policy making, and (2) suggesting how to lower barriers to adoption by increasing usability. 相似文献
3.
In 2009, the Obama administration issued the Open Government Initiative that directed Executive agencies to improve transparency, openness in government, and public participation with government. The Obama administration views transparency and openness in government as a cost-effective and efficient process capable of improving public participation with government and public access to government information. To address the initiative in part, many agencies adopt social media as the means to disseminate information out to the public and to increase public participation with agency website content and activities. This exploratory study examines Executive agency use of social media and public participation with the media. Findings indicate that most agencies reviewed do use social media. The public does interact with the media and some agencies experience high overall participation levels; however, there are some issues with agency use of social media and public participation with the media. 相似文献
4.
The Internet has emerged as one of the most prevalent forms of communication media in and among public organizations. The construction and management of the World Wide Web (Web) sites are becoming essential elements of modern public administration. This study is intended to provide an in-depth evaluation on the Web sites of Taiwan’s central government based on the Web performance indicators provided by Nielsen (2000). Based on the Nielsen’s indicators, the authors carefully studied and coded each individual Web site of Taiwan central governmental agencies. The coding results indicate that the government Web sites in general have made many of the mistakes as predicted by Nielsen. Most of the agencies need to improve the coordination between Web designers and the line mangers of the agencies. In light of these research findings, this article provides a number of strategies to improve the Web design practices of Taiwanese public organizations that may also apply to public organizations in general. 相似文献
5.
《Government Information Quarterly》2022,39(2):101642
Government agencies are becoming more data-driven and need high-quality data to fulfill their roles in society. In the past, each agency organized its own data exchange system according to its own needs. Today, data is distributed over many organizations, and government agencies need to adopt an ecosystem approach for data exchange. Fundamental in the ecosystem approach is the dependence on other parties for the execution of stewardship strategies. Data-driven government agencies increasingly depend on other organizations for high-quality data and data stewardship across organizations is becoming more critical. While there is ample research on data stewardship within organizations, little is known about data stewardship in ecosystems. More specifically, it is unclear which data stewardship strategies government agencies can employ in ecosystems. The main goal of this explorative paper is to identify and compare data stewardship strategies used in empirical government-business ecosystems. Following an explorative case study approach, this paper reveals three different configurations of inter-organizational data stewardship: 1) the government-led ecosystem, 2) the government-business-led ecosystem, and 3) the regulation-led ecosystem. The case studies expose a wide array of data stewardship strategies across ecosystems. While the ecosystem approach provides advantages such as cost-sharing and innovation by private parties, government agencies become increasingly dependent on private parties to gain high-quality data and provide distributed infrastructure components. Maximizing the benefits and minimizing the risks of the ecosystem approach requires government agencies to be cautious when selecting a specific ecosystem configuration. 相似文献
6.
Internet of Things (IoT) is ubiquitous in society. IoT-enabled dynamic capabilities in real-time sensing and responding can spur digital transformation in unlocking the potential of digital government into data-driven smart government capable of delivering policies and services of public interest and public value. However, the literature indicates challenges in IoT cybersecurity and systemic use across the government. There is the urgent need for IoT research on policy and use. This paper developed a framework for IoT-enabled smart government performance. We applied this framework to conduct case study analyses of digital technology policy, IoT cybersecurity policy, and IoT use in major application domains at the U.S. federal government level. The results show that some agencies were strategic and forward-thinking in funding and partnering with sub-national governments in promoting the IoT use. However, there remains a critical need for national IoT policies to promote systemic IoT use across the application domains. 相似文献
7.
《Journal of Government Information》1996,23(3):281-285
Changes in electronic technology and publishing and distribution patterns are affecting how government agencies are making information available. These factors, as well as the Government Printing Office's (GPO) monopoly-like status, its inability to transform its operations as described in GPO/2001: Vision for a New Millennium, its historical inefficiency, and its potential violation of the separation of powers doctrine require new institutional arrangements for the distribution of government information to the public. This author recommends that GPO be abolished and its printing authority be transferred to the General Services Administration (GSA). In addition, the author recommends that the Superintendent of Documents be transferred to the Library of Congress, an Office of Congressional Printing Management be established, and the GPO work force be reduced and then relocated to other agencies. In addition, a statutory policy should be articulated by Congress to disseminate government information to the public and the Office of Management and Budget (OMB) should be directed to implement this policy. 相似文献
8.
Challenges in the adoption of crisis crowdsourcing and social media in Canadian emergency management
《Government Information Quarterly》2019,36(3):501-509
When a disaster occurs, government agencies are responsible for managing the response and recovery efforts of the impacted communities and infrastructure. Crowdsourcing and social media are widely used in disaster response, yet their primary implementation and application are often via non-governmental agencies and private citizens. A review of the literature suggests that government emergency management agencies in Canada have made little documented progress in adopting crowdsourcing or social media for emergency management. Most of the literature around crowdsourcing and social media for emergency management focus on its use or role outside of Canada (e.g. the USA, Australia, etc.). In order for government agencies in Canada to progress, it is important to identify the Canada-specific barriers and constraints. This study offers a new perspective from Canadian government emergency management agencies to address this gap. Through a series of semi-structured interviews with 15 government officials from 14 agencies, this study identifies the primary challenges and constraints faced by Canadian agencies looking to adopt crisis crowdsourcing. Results indicate that organizational factors, policies, and federal legislation in Canada present barriers to crisis crowdsourcing (including crowdsourcing through social media) adoption within agencies at various levels of government. Based on these results, recommendations are made to support the adoption of crisis crowdsourcing amongst Canadian government agencies. 相似文献
9.
《International Information and Library Review》2001,33(2-3):181-196
National statistical system is an integral part of knowledge base of government in all developing countries. In India, statistical agencies, which function under the aegis of government, produce a great variety of statistical information on different socio-economic variables. The purpose of this paper is to present an overview of socio-economic databases developed in India with special reference to initiatives taken by the data producing agencies for an user friendly dissemination programme. 相似文献
10.
P.R. Goswami 《International Information and Library Review》2013,45(2-3):181-196
National statistical system is an integral part of knowledge base of government in all developing countries. In India, statistical agencies, which function under the aegis of government, produce a great variety of statistical information on different socio-economic variables. The purpose of this paper is to present an overview of socio-economic databases developed in India with special reference to initiatives taken by the data producing agencies for an user friendly dissemination programme. 相似文献
11.
Shampa Paul 《International Information and Library Review》2013,45(3-4):176-184
Information communication technology (ICT) in government agencies as well as educational and research institutions facilitates an efficient, speedy and transparent dissemination of information to the public and other agencies for performance of government administration activities. The importance of ICT in governance has been recognized the world over. E-governance highlights several elements of good governance such as transparency, accountability, participation, social integration, public financial management reform and development. This study is based on research and personal interviews of selected representatives of the Government of National Capital Territory of Delhi. The findings of this study highlight the role of Internet, particularly the World Wide Web (WWW), which has made it easier for citizens to locate and download official information and to conduct transactions. Information management agencies such as libraries and knowledge centres play a vital role in supporting transparent and accountable governance in this digital era. E-government needs to be integrated into the broader public management framework so as to make a substantial change in the government to citizen (G2C) relationship. 相似文献
12.
G. Brian Burke 《中国图书馆学报》2008,34(4)
20世纪90年代中期以后,随着电子政府服务的发展,美国联邦政府一些跨机构工作小组开始致力于政府信息定位服务(GILS)的相关调查研究,并在大量合作项目的基础上构建起联邦政府的GILS框架。此后,美国各州政府和机构也在此基础上探索构建了各具特色的GILS服务。GILS现已逐渐融合到美国电子政府整体建设之中,不仅通过因特网为公民提供政府数字信息,而且还可提供广泛的政府服务。各种类型的GILS服务之间的交流与合作也在积极展开。 相似文献
13.
The cost of unrestricted dissemination of government information to Americans' safety and security has been a topic of heated debate since September 11, 2001. The risks of dissemination seem to have skyrocketed in this age of terrorist attacks. However, the United States faced similar risks after World War II, when the secret of the atom bomb required close protection. Congress can learn from the process that the U.S. government went through to pass the Atomic Energy Act of 1946 [Atomic Energy Act of 1946. Pub. L. No. 79-585, 60 Stat. 755] during a similar time of national stress and fear and work to pass laws regulating the dissemination of information to the public. In the absence of legislative guidance, agencies have been left to restrict information as they think is best, with inconsistent and disastrous results. 相似文献
14.
By the end of 2012, Chinese microblogging accounts had reached 309 million. Among them, over 176,000 accounts were opened and managed by Chinese government agencies, as new channels to disclose government information provide public services and interact with citizens. This study investigates the external drivers and challenges that Chinese government agencies are faced with and the internal capabilities of Chinese government agencies in using social media. The study further discusses the relationship and dynamics between the external environment and internal capabilities of Chinese government agencies in using social media. Based on the findings, the paper provides some recommendations to government agencies in China and other countries faced with similar challenges. 相似文献
15.
Social media has opened up unprecedented new possibilities of engaging the public in government work. In response to the Open Government Directive, U.S. federal agencies developed their open government plan and launched numerous social media-based public engagement initiatives. However, we find that many of these initiatives do not deliver the intended outcomes due to various organizational, technological, and financial challenges. We propose an Open Government Maturity Model based on our field studies with U.S. federal healthcare administration agencies. This model is specifically developed to assess and guide open government initiatives which focus on transparent, interactive, participatory, collaborative public engagement that are largely enabled by emerging technologies such as social media. The model consists of five maturity levels: initial conditions (Level 1), data transparency (Level 2), open participation (Level 3), open collaboration (Level 4), and ubiquitous engagement (Level 5). We argue that there is a logical sequence for increasing social media-based public engagement and agencies should focus on achieving one maturity level at a time. The Open Government Maturity Model helps government agencies implement their open government initiatives effectively by building organizational and technological capabilities in an orderly manner. We discuss challenges and best practices for each maturity level and conclude by presenting recommendations. 相似文献
16.
Maria Gintova 《Government Information Quarterly》2019,36(4):101388
Social media is being adopted at a rapid pace by governments around world and across different levels of government. In Canada, federal, provincial and municipal governments created social media accounts in 2000s and are now using them to interact with the public. Studies to date, however, focus primarily on social media strategies and practices of government agencies while government social media users' behaviors and perspectives remain understudied. This study analyzes experiences of government social media users and how they interact on Twitter and Facebook accounts maintained by a Canadian federal government agency – Immigration, Refugees and Citizenship Canada (IRCC). It also explores why users chose to interact on social media as well as their perspectives. The findings suggest that Canadian immigration agencies are using social media as a customer services tool, and migrant social media users are turning to government social media to hear directly from the government agencies and are expecting personalized answers. 相似文献
17.
Anchalee Panigabutra-Roberts 《Behavioral & Social Sciences Librarian》2013,32(3-4):138-151
This article, the first of a two-part series, introduces the topic human trafficking in the United States. Based on the literature review, the author delineates definitions of “human trafficking,” the extent and types of human trafficking in the United States, characteristics of trafficked victims and perpetrators, the human trafficking data reporting system, and examples of cases in the United States and its territories. The goal is to provide an introduction to this topic for library staff to use in their research and instruction services. Part II, to follow, is a survey of United States government web resources on human trafficking in the United States for publications and data. 相似文献
18.
《The Reference Librarian》2013,54(32):193-202
There is a significant volume of scientific and technical documents, as opposed to report literature, available from federal and state government agencies. There is also a considerable number of government journals in the sciences containing research related information. Yet, there are not many studies available in library literature about the value of such materials to and their use by academic science and technology faculty in their teaching or research. The few surveys which have been conducted in the past point towards a lower minimal use of these documents. This, however, is not enough evidence to justify a generalization that scientific and technical documents fall under the low use category in academic libraries. Assuming that this is so, one needs to find out whether any programs like SDI by subject bibliographers can be instituted to augment user awareness. The article raises some pertinent questions relating to this topic, such as, how academic scientists become aware of the existence of these documents, what is their utility in academic teaching and research, how has the online and ondisc technology affected their use and finally, whether the publishing habits of academic scientists and technologists have any bearing on the library use patterns of these documents. 相似文献
19.
The business sector has already recognized the importance of information flow for good management, with many businesses adopting new technology in data mining and data warehousing for intelligent operation based on free flow of information. Free flow of information in government agencies is just as important. For example, in child welfare, entities that fund social services programs have increasingly demanded improved outcomes for clients in return for continued financial support. To this end, most child welfare agencies are paying more attention to the outcomes of children in their care. In North Carolina, many county departments of social services have successfully adopted the self-evaluation model to monitor the effects of their programs on the outcomes of children. Such efforts in self-evaluation require good information flow from state division of social services to county departments of social services. In this paper, we propose a comprehensive KDD (Knowledge Discovery and Data mining) information system that could upgrade information flow in government agencies. We present the key elements of the information system and demonstrate how such a system could be successfully implemented via a case study in North Carolina. The next generation infrastructure in digital government must incorporate such information system to enable effective information flow in government agencies without compromising individual privacy. 相似文献
20.
《Government Information Quarterly》2001,18(4):357-373
The Internet has emerged as one of the most prevalent forms of communication media in and among public organizations. The construction and management of the World Wide Web (Web) sites are becoming essential elements of modern public administration. This study is intended to provide an in-depth evaluation on the Web sites of Taiwan’s central government based on the Web performance indicators provided by Nielsen (2000). Based on the Nielsen’s indicators, the authors carefully studied and coded each individual Web site of Taiwan central governmental agencies. The coding results indicate that the government Web sites in general have made many of the mistakes as predicted by Nielsen. Most of the agencies need to improve the coordination between Web designers and the line mangers of the agencies. In light of these research findings, this article provides a number of strategies to improve the Web design practices of Taiwanese public organizations that may also apply to public organizations in general. 相似文献