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1.
Programs for geospatial support at academic libraries have evolved over the past decade in response to changing campus needs and developing technologies. Geospatial applications have matured tremendously in this time, emerging from specialty tools to become broadly used across numerous disciplines. At many universities, the library has served as a central resource allowing students and faculty across academic departments access to GIS resources. Today, as many academic libraries evaluate their spaces and services, GIS and data services are central in discussions on how to further engage with patrons and meet increasingly diverse researcher needs. As library programs evolve to support increasingly technical data and GIS needs, many universities are faced with similar challenges and opportunities. To explore these themes, data and GIS services librarians and GIS specialists from five universities—the University of North Carolina at Chapel Hill, Texas A&M, New York University, North Carolina State University, and California Polytechnic State University—with different models of library geospatial and data support, describe their programs to help identify common services, as well as unique challenges, opportunities, and future plans.  相似文献   

2.
Government agencies are increasingly using social media to connect with those they serve. These connections have the potential to extend government services, solicit new ideas, and improve decision-making and problem-solving. However, interacting via social media introduces new challenges related to privacy, security, data management, accessibility, social inclusion, governance, and other information policy issues. The rapid adoption of social media by the population and government agencies has outpaced the regulatory framework related to information, although the guiding principles behind many regulations are still relevant. This paper examines the existing regulatory framework and the ways in which it applies to social media use by the U.S. federal government, highlighting opportunities and challenges agencies face in implementing them, as well as possible approaches for addressing these challenges.  相似文献   

3.
电子政务环境下政府信息资源再利用的尴尬及其对策   总被引:1,自引:0,他引:1  
政府信息资源是社会的公共资产,属于社会公共产品和服务的一部分。它们除了供政府部门使用以外,社会的其他成员都有权获取和使用。但是,政府信息资源再利用过程中面临着许多尴尬问题,为此,本文针对这些问题,提出了一些对策,以推动我国的政府信息资源的再利用。  相似文献   

4.
By the end of 2012, Chinese microblogging accounts had reached 309 million. Among them, over 176,000 accounts were opened and managed by Chinese government agencies, as new channels to disclose government information provide public services and interact with citizens. This study investigates the external drivers and challenges that Chinese government agencies are faced with and the internal capabilities of Chinese government agencies in using social media. The study further discusses the relationship and dynamics between the external environment and internal capabilities of Chinese government agencies in using social media. Based on the findings, the paper provides some recommendations to government agencies in China and other countries faced with similar challenges.  相似文献   

5.
自《中华人民共和国政府信息公开条例》颁布实施以来,我国政府信息公开服务得到了强有力的政策保障和精心的项目培育,但仍存在一些问题。福建省图书馆在政府信息公开服务中主动融入地区发展规划、注重环境建设、加强馆员培训学习、开展专题服务、规范服务标准,得到了公众和政府部门的认可,同时获得了良好的社会效益,其宝贵经验值得推广和学习。  相似文献   

6.
When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government.  相似文献   

7.
Part of the promise of electronic government (e-government) is its ability to transform the delivery of information services and products from government to users. E-government allows federal agencies to supplement and even supplant private sector roles intermediating between government agencies and users, creating unintended consequences in terms of policy, theory, and practice. The problem is called “channel conflict” in the marketing literature, and the typical response is called distribution channel management (DCM). After reviewing the literatures of e-government, information policy, and DCM, the paper explores differing DCM philosophies of two federal agencies: the Internal Revenue Service and the U.S. Census Bureau. An examination of these two DCM programs provides insights on how federal agencies may be able to manage their various channels for e-government offerings despite tensions in the current legal and policy context. The paper concludes by using DCM literature to help frame options for dealing with these tensions.  相似文献   

8.
This research identifies main feedback dynamics associated with social processes necessary to make sense of ambiguous project goals, typical of large digital government projects. The study reports on findings from a case analysis using participatory approaches in system dynamics, based on a digital government project integrating information systems of New York's criminal justice agencies. Findings stress the importance of visuals in the sensemaking process that results from the interaction of technical and social outcomes produced through identifying and continuously re-interpreting main project issues and goals. Project analyses suggest that requisite elements of successfully managing this type of project include 1) facilitation that enables diversity of ideas, 2) shared visuals and re-presentations of participants' efforts to work on the issues, and 3) iterative social construction of objectives, progress, and valid processes for doing the work; each of these plays a role in three different feedback processes sustaining (or undermining) the group engagement needed to yield successful integrative work. The study contributes to the literature in digital government by introducing the lenses of people-centered project management processes, an emerging approach in project management, to underscore the role of social processes in technical projects.  相似文献   

9.
In 2009, the Obama administration issued the Open Government Initiative that directed Executive agencies to improve transparency, openness in government, and public participation with government. The Obama administration views transparency and openness in government as a cost-effective and efficient process capable of improving public participation with government and public access to government information. To address the initiative in part, many agencies adopt social media as the means to disseminate information out to the public and to increase public participation with agency website content and activities. This exploratory study examines Executive agency use of social media and public participation with the media. Findings indicate that most agencies reviewed do use social media. The public does interact with the media and some agencies experience high overall participation levels; however, there are some issues with agency use of social media and public participation with the media.  相似文献   

10.
被美国图书馆协会授予面向儿童的优秀网站"故事天地"儿童数字图书馆,由美国北卡州夏洛特和梅克伦堡县公共图书馆创建,集多媒体动画故事、交互性活动、儿童手工活动和阅读书目等教育性、娱乐性和参与性项目为一体.这是一个将传统儿童图书馆服务和互联网交互性本质相结合的服务站点创新尝试.文章对该数字图书馆的背景、设计理念、资源组织、服务提供、技术特征、特点和局限等方面进行了评述.  相似文献   

11.
Cloud computing, which refers to an emerging computing model where machines in large data centers can be used to deliver services in a scalable manner, has become popular for corporations in need of inexpensive, large scale computing. Recently, the United States government has begun to utilize cloud computing architectures, platforms, and applications to deliver services and meet the needs of their constituents. Surrounding the use of cloud computing are many risks that can have major impacts on the information and services supported by this technology. This paper discusses the current use of cloud computing in government, and the risks–tangible and intangible–associated with its use. Examining specific cases of government cloud computing, this paper explores the level of understanding of the risks by the departments and agencies that implement this technology. This paper argues that a defined risk management program focused on cloud computing is an essential part of the government IT environment.  相似文献   

12.
The North Carolina Area Health Education Centers Library and Information Services (NC AHEC LIS) Network provides library outreach services to rural health care providers in all nine AHEC regions of North Carolina. Over the last twenty-five years, the AHEC and university-based librarians have collaborated to create a model program for support of community-based clinical education and information access for rural health care providers. Through several collaborative projects, they have supported Internet access for rural health clinics. The NC AHEC Digital Library--under development by NC AHEC, University of North Carolina at Chapel Hill, Duke University, East Carolina University, and Wake Forest University--will further extend access to electronic biomedical information and resources to health professionals in a statewide digital library.  相似文献   

13.
《The Reference Librarian》2013,54(44):145-160
Many output measures for use in evaluating school library media program outcomes are already in place. HOwever, the use and reliability of other potential measures has not yet been demonstrated. Measuring the results of reference services is among the areas which still require methodology development, adaptation, and validation. The purpose of this study was to investigate the potential use of reference transaction measures (Transaction Analysis, Reference Completion Rate, and Transactions Per Student) in school library media programs. Participating in this study were library media specialists from secondary schools (middle and high) in selected central North Carolina public school districts. Results of the Reference Transaction Module demonstrated that it can help library media programs identify, quantify, analyze, and compare the results of reference services in their school library media program. The process as tested will add to individual school library media specialist's knowledge of their program.  相似文献   

14.
通讯社在新闻传播活动中发挥着重要而独特的作用。民国时期,国内曾涌现大量通讯社,特别是地方性通讯社数目相当庞大。国民党内不同政治势力和派系为谋取自身利益,纷纷染指通讯社业务,他们或直接兴办,或暗中资助,很多省份的中心城市都先后出现了国民党、政府和军队等系统创办的地方性通讯社。这些通讯社一般都带有明显的政治倾向,为一定的利益集团所控制。国民党系统地方性通讯社的兴衰,从一个侧面反映出民国时期中国社会政治生活的乱象及对新闻业的影响。  相似文献   

15.
The North Carolina Area Health Education Centers Library and Information Services (NC AHEC LIS) Network provides library outreach services to rural health care providers in all nine AHEC regions of North Carolina. Over the last twenty-five years, the AHEC and university-based librarians have collaborated to create a model program for support of community-based clinical education and information access for rural health care providers. Through several collaborative projects, they have supported Internet access for rural health clinics. The NC AHEC Digital Library—under development by NC AHEC, University of North Carolina at Chapel Hill, Duke University, East Carolina University, and Wake Forest University—will further extend access to electronic biomedical information and resources to health professionals in a statewide digital library.  相似文献   

16.
The public's growing interest in health information and the health professions' increasing need to locate health education materials can be answered in part by the new Combined Health Information Database (CHID). This unique database focuses on materials and programs in professional and patient education, general health education, and community risk reduction. Accessible through BRS, CHID suggests sources for procuring brochures, pamphlets, articles, and films on community services, programs at HMOs and hospitals, aspects of coping, and more. CHID is a joint project of six federally funded agencies in the Public Health Service. CHID provides citations with abstracts to major health journals, books, reports, pamphlets, hard-to-find information resources, and to health education programs under way in state and local health departments and other locations.  相似文献   

17.
基于政府舆情信息工作现状的图书馆服务对策研院   总被引:1,自引:0,他引:1  
政府舆情信息工作日益重要,研究政府舆情信息工作现状,分析存在的问题,探讨解决之道,有利于政府提高舆情信息工作质量,帮助包括图书馆在内的信息服务机构提出针对性的服务策略。该文以广州市为例,调研政府舆情信息工作开展状况,通过对调研数据进行分析,归纳政府舆情信息工作存在的优点与不足,提出图书馆政府舆情信息服务对策。  相似文献   

18.
Social media has opened up unprecedented new possibilities of engaging the public in government work. In response to the Open Government Directive, U.S. federal agencies developed their open government plan and launched numerous social media-based public engagement initiatives. However, we find that many of these initiatives do not deliver the intended outcomes due to various organizational, technological, and financial challenges. We propose an Open Government Maturity Model based on our field studies with U.S. federal healthcare administration agencies. This model is specifically developed to assess and guide open government initiatives which focus on transparent, interactive, participatory, collaborative public engagement that are largely enabled by emerging technologies such as social media. The model consists of five maturity levels: initial conditions (Level 1), data transparency (Level 2), open participation (Level 3), open collaboration (Level 4), and ubiquitous engagement (Level 5). We argue that there is a logical sequence for increasing social media-based public engagement and agencies should focus on achieving one maturity level at a time. The Open Government Maturity Model helps government agencies implement their open government initiatives effectively by building organizational and technological capabilities in an orderly manner. We discuss challenges and best practices for each maturity level and conclude by presenting recommendations.  相似文献   

19.
Social media is being adopted at a rapid pace by governments around world and across different levels of government. In Canada, federal, provincial and municipal governments created social media accounts in 2000s and are now using them to interact with the public. Studies to date, however, focus primarily on social media strategies and practices of government agencies while government social media users' behaviors and perspectives remain understudied. This study analyzes experiences of government social media users and how they interact on Twitter and Facebook accounts maintained by a Canadian federal government agency – Immigration, Refugees and Citizenship Canada (IRCC). It also explores why users chose to interact on social media as well as their perspectives. The findings suggest that Canadian immigration agencies are using social media as a customer services tool, and migrant social media users are turning to government social media to hear directly from the government agencies and are expecting personalized answers.  相似文献   

20.
国内外高校图书馆社会服务的现状比较与启示   总被引:3,自引:0,他引:3  
高校图书馆向社会服务是近年来我国图书馆界热议的话题,我国也在教育部与中图学会等部门机构的政策引导下进行了相关的理论研究与具体实践,但与开展此项工作较为成熟的美国、日本、英国、意大利与德国相比分析,我国的高校图书馆社会服务还需在法律制度、服务理念、服务人才与服务内涵等方面进行研究和提高。  相似文献   

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